interviewing techniques
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Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 1
Interviewing Techniques
Unit 3.2
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 2
The aim of this unit is to provide Military Experts on Missions with the necessary information to understand familiarize and utilize the interviewing
techniques within a peacekeeping mission
Aim
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 3
On completion of this section, participants will be able to:
•Identify the techniques and conduct interviews in a complex peacekeeping environment.
Learning Outcome
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 4
•Techniques of Interviewing•Types of questions•Conducting the Interview
Structure of the Presentation
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 5
How to Interview
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 6
Techniques of Interviewing
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 7
Directive technique
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 8
The nondirective technique
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 9
The mixed approach
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 10
Types of questions
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 11
Specific techniques
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 12
List of “To do in an interview?
•Respect for the integrity of each person•Speak in a well-modulated normal tone of voice. •Get the interviewee to talk. •Get the facts •Lead without show of authority. •Make sure that the data is correct. •Ask only one question at a time. •Formulate easily understood questions. •Restate the answer. •Record data.•Summarize. •Terminate the interview.
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 13
•Do not sit on the edge of the chair. •Do not fidget. •Do not waste time. •Do not hurry the interviewee. •Do not imply answers to your questions. •Avoid or limit use of the pronoun “I”. •Do not carry a patronizing attitude. •Do not ask unnecessary personal questions. •Do not antagonize. •Avoid shrewdness and cleverness. •Do not make a promise to an interviewee.
List of “Not to do in an interview?
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 14
Personal qualities
Unit 3.2 Interviewing Techniques
UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009
Slide 15
QUESTIONS?
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