interview

INTERVIEW

What is an interview?

A pre-arranged face-to-face conversation between two people

Constant two-way information that must take place between the parties

Parties involved:

Interviewer

Interviewee

• INTERVIEWER• Person who asks the

questionsIER

• INTERVIEWEE• Person who responds to

the questionsIEE

General Goals

To seek or give

information

To create or induce change

To solve problems

Planning and Preparing

Listening and Observing

Questioning and Probing

Assessing and Decision-making

1

2

3

4FOUR KEY SKILLS TO BE OBSERVED

TYPES OFINTERVIEW

INFORMATIONAL / FACT-FINDING

• Usually done in looking for new knowledge or information

• Example of which is a survey interview during Census activities

DISCUSSION / EXPLORATORY

• Used to clarify things not yet fully understood in an informational interview• Example is a police interview during

crime investigations or a lawyer questioning during a court hearing

EMPLOYMENT

• Done in applying for a job

PERFORMANCE APPRAISAL

• Used to evaluate performance of employees• Example is the teacher evaluation in

schools

COUNSELING INTERVIEW

• Used as a way of learning issues concerned problems of individuals• Example is guidance and counseling

interviews done in schools

GRIEVANCE

• Used in companies or organizations having problems or issues within people• Serves as a way of solving

miscommunication or misunderstandings of people

CORRECTION

• Used in checking errors after an evaluation

SALES

• Used in selling products or services• Requires much persuasion to be

successful

EXIT

• Used to clear things up before an individual leaves the job• Done in order to save the employee

from leaving the company or save the company from misunderstanding of rules

Preparations before the

actual interview

Actual interview

Evaluative portion

PHASES IN THE ORGANIZATION OF A FACT-FINDING INTERVIEW

FUNCTIONS OF AN EMPLOYMENT-SELECTION INTERVIEW

• To secure from the applicant facts about his experience and qualifications on which selection and placement will be based

• To provide the applicant with information about the position and the company

• To establish goodwill

INTERVIEW TECHNIQUES

1. Questioning2. Listening and observing3. Evaluating4. controlling

INTERVIEW STYLES

1.Patterned interview2.Indirect interview

JOB INTERVIEW

TIPS

Preparation:• Learn about the organization.

• Have a specific job or jobs in mind.• Review your qualifications for the job.

• Be ready to briefly describe your experience, showing how it relates it the job.

• Be ready to answer broad questions, such as "Why should I hire you?" "Why do you want this

job?" "What are your strengths and weaknesses?"

• Practice an interview with a friend or relative.

Personal appearance:•Be well groomed.

•Dress appropriately.•Do not chew gum or

smoke.

The interview:• Be early.

• Learn the name of your interviewer and greet him or her with a firm handshake.

• Use good manners with everyone you meet.• Relax and answer each question concisely.

• Use proper English—avoid slang.• Be cooperative and enthusiastic.

The interview:• Use body language to show interest—use eye contact

and don’t slouch.• Ask questions about the position and the organization,

but avoid questions whose answers can easily be found on the company Web site.

• Also avoid asking questions about salary and benefits unless a job offer is made.

• Thank the interviewer when you leave and shake hands.

• Send a short thank you note following the interview.

Information to bring to an interview:

• Social Security card.• Government-issued identification (driver’s license).• Resume or application. Although not all employers require a

resume, you should be able to furnish the interviewer information about your education, training, and previous employment.

• References. Employers typically require three references. Get permission before using anyone as a reference. Make sure that they will give you a good reference. Try to avoid using relatives as references.

• Transcripts. Employers may require an official copy of transcripts to verify grades, coursework, dates of attendance, and highest grade completed or degree awarded.

Thank you!