intership presentation on hr department
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An Internship Report PresentationOn
Fish Tail Lodge, Pokhara
Presented by:Nabaraj Subedi
PUSOB,MBA 5th trimester
Organization’s overviewEstablished in the late 1960’s with unique round cottages set amidst a lush garden
It is situated on a peninsula with the Fewa Lake on one side and a forest-covered hill on the other side.Guests are received and transported to the Lodge on its shuttle-floats or boats
Cont……….It has 48 standard rooms, central dining room and bar contained in five ‘rounds’ and12 deluxe rooms blend in harmony with the landscape
All profits generated by Fish Tail Lodge are donated to the Princess Jayanti Memorial Trust
Fish Tail Lodge is featured in the bestselling travel guidebook “1000 places to see before you die” and is recommended by all leading travel guidebooks
Mission and vision VisionTo became preferred choice for customers in the hospitality industry. Mission Statement At Fish Tail Lodge we target travelers of all segments to form a healthy and diversified environment. Our values cater to all the needs of the lifestyle seekers, the corporate traveler and leisure tourist hence, building a genuine reputation in our service of excellence in diversified lifestyle qualities, comfort facilities and reasonable accommodations.
ORGANIZATION STRUCTURE (March 01, 2013)
Sr. Nep S Chef Gd IIRaju NepalJr. Sous Chef Gd IIRaj Kumar KarkiSr. CDP Gd IIHari Saran SubediChinese Cook Gd IIIBharat TamangTandoori CookNitai KarCommis I Gd III Shyam K.ShresthaGyan Bdr L. MagarShanker BaniyaAnta K. ShresthaCommis II Gd IVDhan Dev ThokarPurna K. ShresthaCommis III Gd VMadhav P. AdhikariDev Raj AleDil Bdr. SunarPurna Bdr. MajhiLekhnath PokhrelTon Bdr. ThapaBir Singh GurungKajiman LungeliAnilPaudel
Shift Incharge Gd IVKrishna Bdr.KarkiLok Bdr. KarkiTod Bdr. Thapa
Security Guard Gd VDambar Bdr.ThapaJit Bdr. ThapaDhurba Bdr. BasnetMitra Bdr. GhartiPrem Bdr. ThapaDhurba Bdr. ThapaTop Bdr. KhadkaMegh Bdr. LamichaneDambar Bdr. BKBishwobandu ThapaDhan Bdr. GurungAkkal Bdr. Kunwar
Asst. HK Sup. Gd.IIIDurga K. GurungTara K. KunwarSr. Room Maid Gd IVMuga Devi ThapaDevi SahaBishnu M. ShresthaSapana ShresthaMan Kumari AleRoom Maid Gd VHiru PunDilsuva GurungSunita Kunwar
Sr, Room Boy Gd IVKul Bdr. GurungRoom Boy Gd VSaroj KunwarMahendra BKRaju JaishiSr. Houseman Gd VMangal Bdr. KamiHouseman Gd VIMeghlal BudathokiTejendra Thapa (B)Shiva AdhikariSandeep Singh DhamiHousewoman Gd VILaxmi Chaudhary
Sr. CaptainGd. IIIAHukum S. GurungCaptainGd. IIIKeshav Raj SubediTek Bdr. GurungChandra Bdr ThapaDillishwor PradhanKrishna LamichhaneSr. Barman Gd. IIIDevilal AdhikariBarman Gd. IVNar Bdr. KCSr. Waiter Gd. IVRabindra GurungHastabir Budathoki
Waiter Gd. VPradeep KarkiKrishna BhandariSurendra ThapaPrakash RegmiBidur AcharyaAshok GiriKhadka Bdr. ThakuriBudhi B. LamichaneBar Waiter Gd. VRam Bdr. DhakalSteward Gd. VNiraj Nepal
Supervisor Gd IIIMaimur Sultan KhanSr. Electrician Gd IIIRehan KhanMD NayeemRee Pd. Chaulagain
Electrician Gd IVBalaram Gautam
Sr. Plumber Gd IVKailash C. Sahoo
Plumber Gd VSushil Paudel
Plumber Helper Gd VIGovinda Raj BaralSr. Carpenter Gd IVGopi Bdr. KamiMaintenance Helper Gd VIAite Bdr. Gurung
Asst. Acct. Gd IIIKeshab Thapa
Office Asst. Gd IVSanjeep Shrestha
Sr.Store Keeper Gd IIIAShiba S. Pandey
Store Keeper Gd IIIKrishnaji Paudel
Sr.Store Helpr Gd IVDurga Raj Bharti
Store Helper Gd VIBal Bdr. Gurung
Office Secretary Gd IIINeelam KC
Kit Std. Sup Gd IIIShiva K. PaudelSr. Dishwasher Gd.VTejendra Thapa (A)Dishwasher Gd.VIThakur ShresthaBishnu Pd. PaudelNar B. Thapa MagarAmmar PariyarDhruba BishwakarmaKishan Bdr. NepaliTRANSPORTHead Driver Gd IIIADilli Pd.PaudelSr.Driver Gd IIIJit Bdr.ThebeNight/DayDriver Gd IVBishnu Pd.RijalYak N.AdhikariHead Gardener Gd IVBhawani GiriSr. Gardener Gd.VGiridhari UpadhayaChet Bdr. GurungHom Nath SigdelBhugol Pd. PaudelGardener Gd.VIDeepak Rana Magar
Sous CHEF Gd II Ram Bdr Manandhar
Asst.Security Mgr. Gd. IIKhil Bdr. R. Magar
Housekeeper Gd II AIndu K. Khadka
HR Manager Gd.IGiridhari SharmaAccounts Mgr.Gd1
Anil Shreshta Asst. Purchase Mgr. Gd IIBal Bdr. ThapaPers. Officer Gd IIPunya Pd. Sigdel
Sr. Receptionist IIIADurga Raj Baral Narayan Pd. AryalGyan Bdr. Thakuri
Receptionist Gd. IIIGanga Raj Pandit
Night/Day Receptionit Gd. IIINiraj Kumar NepaliMahesh Kunwar
Asst. Night Receptionist Gd.IVArun Baniya
Guest Service Attn. Gd. VBir Bdr. GurungGam Bdr. Gurung
12 19101021162121
Mgr. S&M Gd II AAvik J.B. SinghRes. Manager Gd.IIGyanendra R Sakya
Res. Officer Gd.III ASanjeev ShresthaSr. Office Asst. Gd.IIIPradhunna K.Poudyal
Res. Officer Gd III ABikarna SJB Rana
Reservation Asst. Gd IVSupujan Pradhananga
6
Front Office F&B Production
GMPradeep SJB Rana
Total Employee : 136+2=138
Asst. Mgr. F&B Gd.II Sony Tamang
Asst. Front Office Manager Ravi Tiwari Gd. II A
GRE Gd.IIPratima Ale Magar
Exe. Secretary Gd IIBabita K. Shrestha
F&B Service Security Housekeeping Maintenence Accounts Others Ktm Office
EAM Gd. IKiran Lama Pakhrin
Room Facilities Well manage Restaurant and Bar Conference Hall Other Facilities(laundry service, SPA,
safe deposit locker, foreign currency exchange, outdoor swimming pool, doctor on call and a travel desk. All major credit cards are accepted).
Product & Services
Hiking
Fishing
Bird watching
Boating
Activities in Fish Tail Lodge
Strength Fishtail is a well established heritage of hospitality in Pokhara.Wide range of servicesVarieties of offerings.State of art business center.Situated at the beautiful peace place.
Weaknesses Workers strikes.Weak management teamPoor supply chain management might affect in proper customer service.More expensive accommodation.Lack of promotion in national and international market.Lack of well educated staffs in their related fields
ThreatsAlternative accommodation like home stay.Competitive prices on overseas travelPolitical instability.Better foreign tourist destination
OpportunitiesNepal is one of the best tourism countries in the world. Adventure tourism, nature-based tourism is growing significantly worldwide. Fishtail is in well placed to gain market advantage.Business meetings and conference.
SWOT Analysis
Job Description Verification
Formatting of Job Description
Human Resource Planning and
Forecasting
Recruitment and Selection process.
Vacancy Announcement
Checking of appointment letter
Performance appraisal form
evaluation
ACTIVITIES PERFORMED & OBSERVED IN FISH TAIL LODGE
Record Maintenance of
Employees
(personal file maintenance, Daily
attendance and casual leave/register
maintenance)
Conflicts/Disputes handling
Cont……
Good Communication Skills Time ManagementInterpersonal SkillsTeam Work SkillsHonesty and IntegrityProfessionalismSelf confidencePunctuality Positive attitude
KEY SKILL AND LESSON LEARNT
LIMITATIONS OF INTERNSHIPAll staff were very engaged in their own jobs so many of the times as an intern I lack the proper guidance.As an intern, I don’t have authority for authorization of the documents because of which jobs could not be done efficiently, I need to wait till authorization of the minor documents as well. Time frame to perform internship was short
Organization should update the Job description as soon as there is change in the nature of work.
Organization should maintain a proper skill inventory through Human Resource Information System so that the skills and knowledge of every single employee can be tracked by the organization
Training and development has to be given on time to update them.
Fish Tail Lodge should establish work friendly policies Pay system and facilities must be such, that
create satisfaction among employees
Feedback to the Organization
Visit the organization during internship period University need to appoint the internship
coordinator to the person who has good business networks so that students get opportunity to reputed business organization.
Make frequent contact with the students to check the improvement and provide the valuable suggestions
Make contact with the organization to know the progress of the intern/students
Feedback to the College/University
THANK YOU!!!
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