inter intra personal communication

Post on 12-Apr-2017

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Inter Intra Personal communication

What Ive learned

What Im going to do about it.

Stage

Stage affects our focus

Clean the stage to improve communication

Brain Patterns

Brain is a patterns maker

Identify & challenge existing patterns

Patterns changers

patterns can be changed

Practice, repetitive behaviour

Beliefs

Beliefs control emotions, which control actions

Recognize dysfunctional beliefs

Beliefs -> forward

Beliefs that inhibit you to move forward (positive direction)Create responses that allowYou to be effective

Interpret

Interpret events correctly

Ask the correct questions(Open, Closed,factual)

Negative

Brain doesn’t hear negative

Use positive phrases

Needs vs wants

I don’t need it , I just want it

Convert your needs into preferences, by saying it differently

Gray areas

Gray areas exist

Identify and accept them

Hear

People want to be heard

Stop mind reading

Thoughts

Repeating negative thoughts makes them into a reality

Replace negative thoughts with positive thoughts

Negative thinking

There is always a better way,profiling

Learn to think in moderate terms, or not to wonder

React

Situations will arise that will challenge correct reactions

STOP, Anchor, React

Listening

What is active listening- How to apply this.

Focus on words, body language tone of voice

Types of action

There are different reaction ways, Parent (dominant/caring),Adult (factual), Child(chilled/manulipator)When reacting and taking charge lean towards Adult

Rapport

What is rapport

Become skilled in rapport techniques

Social Styles

Social Stylesexists

Apply communication For different Quadrants

The end

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