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COMPANY PROFILE
BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LINITED
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Bajaj Allianz General Insurance Company Limited is a joint venture between BajajAuto Limited and Allianz SE. Both enjoy a reputation of expertise, stability andstrength.
Bajaj Allianz General Insurance received the Insurance Regulatory and Development
Authority (IRDA) certificate of Registration (R3) on May 2nd, 2001 to conduct
General Insurance business (including Health Insurance business) in India. The
Company has an authorized and paid up capital of Rs 110 crores. Bajaj Auto holds
74% and the remaining 26% is held by Allianz, SE.
As on 31st March 2007 Bajaj Allianz General Insurance maintained its premier
position in the industry by garnering a premium income of Rs.1803 crore. Bajaj
Allianz has made a profit before taxes of Rs.117 crore and emerged as the first private insurance company to make profit before taxes of more than Rs.100 crores.
The company also was the one of the highest profitable insurer among private
insurance companies and made a profit after tax of Rs.75 crores. Bajaj Allianz is the
only company to make underwriting profits for the last three years consecutively.
For more details on a summary of our financials, please click here .
For a copy of our Annual Report 2006-2007, Please click here .
Bajaj Allianz today has a network presence in over 200 towns spread across the
length and breadth of the country. From Surat to Siliguri and Jammu to
Thiruvananthapuram, all the offices are interconnected with the Head Office at Pune.
In the first quarter of the current financial year, 2007-08, Bajaj Allianz garnered a
premium income of Rs. 574 crores, achieving a growth of 27% over the last year for
the same period and Net profits rose to Rs.21 Crores.
Vision
To be the first choice insurer for customers
To be the preferred employer for staff in the insurance industry.2
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OBJECTIVE
The objective the project is to identify various general insurance policies provided by thecompany. Why should general public apply to these policies and what are the different
flaws in the policies. Different advantages and benefits that a customer can derive fromthe project.
MOTOR INSURANCE
Features
Assured best deals on your Motor Insurance Fair and Faster claims settlement Discounts on back to back accident free years Instant online renewal and issuance of your Motor Policy Quick service on breakdown/accident with instant claim status updates 24x7 customer assistance for all product queries and claims information.
Benefits
Save on your Motor Insurance policy. Cashless claims at over 1500 Preferred Bajaj Allianz workshops pan India , 75% on account payment . when cashless facility is not available . Transfer your existing No Claim Bonus from any Insurance provider ranging from 20% - 50% . 0% EMI option available on payment through Citibank Credit Card.
Instant claims assistance and instant updates on your claim status on sms though our 24x7 call centers. Towing facility in an event of a breakdown/accident . 24/7 service by phone or online-even on holidays.
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Advantages
Huge savings with a comprehensive coverage for your vehicle. Preferred workshops give you access to hassle free inspection, high service
standards and cashless. settlement of claims in event of an accident/breakdowsettlement of claims in event of accident/breakdown. Carry your fortune for being a safe driver and earn discounts on Own damage premium for back to back accident free years on an existing car or on any car which you upgrade to. Instant online policy renewal and issuance in just 4 easy steps that allows you to have a peace of mind for another year.
Bajaj Allianz can get you back on the road quickly. Our claims service is - 07', we resolved 2 available 24x7 and in FY 06'.3 lakh motor claims worth over 294 crores. With a 24x7 assistance you can be sure we'll be there for you whenever you need Us.
HEALTH INSRURANCE
The worst nightmare that anyone can have is the one when a family member is
hospitalized. Today, when everything is uncertain nobody can be sure what will happen.
A seemingly small ailment can turn into major one. And what happens when the earning
member of your family is hospitalized? But with a policy from Bajaj Allianz you and
your family can rest assured!
HEALTH GUARD
Health care cost are high and getting higher. Who will pay your bills if you have a serious
accident or major illness? Most of the times we are unprepared for these difficult times,
emotionally, as well as financially. Bajaj Allianz's Health Guard Policy, protect you and
your family in case you need expensive medical care. It also offers you cashless benefit
& medical reimbursement for hospitalisation expenses.
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Features
Cashless Facility : With Health Guard, the member has access to the cashless facility at
various hospitals across India (Subject to exclusion and conditions)
The member can opt for hospitals besides the empanelled ones, in which case the
expenses incurred by him shall be reimbursed within 14 working days from submission
of all the document.
Pre and post - hospitalisation expenses : Covers relevant medical expenses incurred 60
days prior to and 90 days after hospitalisation.
Covers ambulance charges in an emergency subject
Cumulative bonus of 5 % to your sum assured for every claims free year.
Family discount of 10 % is applicable. to limit of 1000 Rs.
Health Check up for maximum amount of Rs. 1000 at the end of continuous four claim
free .
Income tax benefit on the premium paid as per section 80-D of the income Tax Act.
Benefits
No strain on pockets of insured .
Complete health coverage.
Extended financial support.
Comprehensive coverage .
Easy and less time consuming .
Advantages
Option of treatment without making payments, across several hospitals.Existing disease can also be covered .
Expenses covered for a longer period.
Covers other expenses too .
Simple documentation .
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Hospital Cash
The Worst nightmare that anyone can have is the one when a family member is
hospitalized. Today, when everything is uncertain nobody can be sure what will
happen. A seemingly small ailment can turn into a major one.
And what happens when the earning member of your family is hospitalized?
The family goes through the trauma of a loved one being hospitalized as well as an
increased financial burden. There are hospitalization expenses, doctors fees and
various tests to be carried out.. Meanwhile the patient loses out on his earning for
being away from work, and a dismayed and worried family begins to feel the anxiety of
the financial implications.
But with a policy from Bajaj Allianz you and your family can be rest assured!
It provides cash benefits for each and every completed day of hospitalization. Day for
this purpose shall be every completed (24 hours) of hospitalization. However, period
less than 24 hours shall be considered as a day if it is a period of 12 hours but includes
0300 hours.
Features
The Policy can be taken along with any other health insurance schemes, ESIS, CGHS
etc.
The Benefits payable are for each day of hospitalization
The benefit is doubled in case of ICU admission (for maximum 7 days)
Photocopy of discharge card, along with copies of reports, bills and prescriptions
corresponding required for claims processing.
Premium amount paid upto Rs. 15000/- p.a . is eligible for tax exemption under SEC 80D of the Income Tax Act .
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Benefits
Extended financial support
Extra support when desired most
Frees insured of mental anxiety / stress during difficult times.
Most in the family can be covered under the policy
Comprehensive coverage with nominal expense
Advantages
Can be taken along with other health products - Health guard & Critical illness.
Additional financial support.
Simple and quick claims processing.
Acceptable age group for insured is 90 days till 60 years
Suitable at very low premium.
Critical Illness
A Critical Illness plan means you can insure yourself against the risk of serious illness in
much the same way as you insure your car and your house. It will give you the same
security of knowing that a guaranteed cash sum will be paid if the unexpected happens
and you are diagnosed with a critical illness. The purpose of of a critical illness plan is to
let you put aside a small regular amount now, as an insurance against all this happening.
The statistics speak for themselves and if you become a part of them at least you will besure that lack of money won't add to your problems. Bajaj Allianz, in its efforts to
provide a customer centric solution is offering an insurance policy to cover to some of
these critical illnesses like.
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Benefits
Very competitive premium rates.
Insured can opt for Sum Assured from 1,00,000 to Rs. 50,00,000 .
Premium paid is exempt under the Income Tax section 80 D .
The product is offered from 6 to 59 years .
Medical examination may be required in some cases based on the age and the
benefit amount opted by the proposer.
Advantages
The benefit amount is payable once the disease is diagnosed meeting specific
criteria and the insured survives 30 days after the diagnosis.
The insured receives the amount as lumpsum so that he can plan the treatment
accordingly .
Expenses like donor expenses in a transplant surgery, which are not coveredunder normal health insurance policy, can be paid out of the amount received
under this cover both in India & abroad .
Claims procedure : The insured needs to submit the claim from along with
certificate from the specialist confirming occurrence of the critical illness.
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Personal guard
Life is full of uncertainties and unexpected events. Accidents can happen at home, at
work, even at play.The death or injury of a breadwinner can create serious financial
problems for any family. It is in situation like these, that you need to be prepared. To
help you soften the blow Bajaj Allianz offers the Personal Guard cover. Our Personal
Guard Policy offers these additional benefits.
Features
Comprehensive cover including death, permanent disability Children's educational bonus Comprehensive package Single Proposal form
Daily allowance :Hospital cash
Benefits
Highest compensation in general insurance for cases of Permanent Total Disability
- 125% of sum insured Children's education is not hampered due to your accidental death or injury All the insurance requirements are addressed by a single policy
Less time spent in fulfilling procedural requirement Reduces the financial burden on the family
Advantages
Covers accident & accidental injuries .
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Additional sum at disposal for your children's education . Single Proposal form . Simple documentation requirement . Takes care of the ailments leading to hospitalization .
Silver Health
Silver Health Plan offers you cashless benefit or medical reimbursement for
hospitalization expenses due to illness or accident and is specifically for people aged
between 46-75yrs which protects you and your spouse in case you need expensive
medical care.
Features
Cashless facility : With Silver Health plan,the member has access to cashless facility at
various network of 1500 hospitals across India(subject to exclusions and conditions)
The member can opt for hospitals besides the empanelled ones, in which case the
expenses incurred by him shall be reimbursed within 14 working days from submission
of all the document.
20% of co-payment of the admissible claim to be paid by the member if treatment is
taken in a hospital other than a network hospital.
Cumulative bonus of 5 % to your sum assured for every claims free year.
Health Check up at the end of continuous four claim free year.
Family discount of 5 % is applicable.
Income tax benefit on the premium paid as per section 80-D of the income Tax Act.
Benefits
Offers cashless benefits through a network of 1500 hospitals across India. Comprehensive coverage .
Advantages
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Covers accident & accidental injuries . Additional sum at disposal for your children's education . Single Proposal form . Simple documentation requirement . Takes care of the ailments leading to hospitalization .
ASSET INSURANCE
Motor Insurance
Features
Assured best deals on your Motor Insurance Fair and Faster claims settlement Discounts on back to back accident free years Instant online renewal and issuance of your Motor Policy Quick service on breakdown/accident with instant claim status updates 24x7 customer assistance for all product queries and claims information .
Benefits
Save on your Motor Insurance policy. Cashless claims at over 1500 Preferred Bajaj Allianz workshops pan India , 75% on
account payment when cashless facility is not available Transfer your existing No Claim Bonus from any Insurance provider ranging
from 20% - 50% 0% EMI option available on payment through Citibank Credit Card.
Instant claims assistance and instant updates on your claim status on sms thoughour 24x7 call centers
Towing facility in an event of a breakdown/accident 24/7 service by phone or online-even on holidays
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Shopkeeper Insurance
Features
Comprehensive package by a single policy Uniform rate for money insurance Single proposal form Coverage for business interruption Covers for damage to data media, software and cost of recovery of lost data
Benefits
All the insurance requirements are addressed by a single policy . Saving on costs . Less time spent in fulfilling procedural requirement . Smooth functioning of the business . One stop shop / solution for the clients business related need .
Advantages
Single Proposal form . Complete coverage at lower premium . Simple documentation .
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Covers for unanticipated loss . All needs of the client get addressed in a single policy .
Advantages
Huge savings with a comprehensive coverage for your vehicle .
Preferred workshops give you access to hassle free inspection, high service standards
and cashless settlement of claims in event of an accident/breakdown.
Carry your fortune for being a safe driver and earn discounts on Own damage premium
for back to back accident free years on an existing car or on any car which you upgrade
Instant online policy renewal and issuance in just 4 easy steps that allows you to have a
peace of mind for another year.
Bajaj Allianz can get you back on the road quickly. Our claims service is available 24x7and in FY 06'-07', we resolved 2.3 lakh motor claims worth over 294 crores .
With a 24x7 assistance you can be sure we'll be there for you whenever you need us.
Travel Insurance
Whether you travel for business or pleasure, international travel involves risk.Medical
treatment abroad can be expensive & one never knows, when one would require it. There are
other difficult situations also, that one might face like loss of passport or baggage. Bajaj
Allianz's Travel companion is designed to help you deal with such situations while overseas
travel.
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Features
Covers medical expenses and repatriation
Covers for any delay or loss in baggage
Provides student package for students traveling abroad for abroad for studies
Family floater available
Benefits Spend
for medical bills in foreign currency
Takes care of sudden and unforeseen expenditure
Takes care of expenditures in foreign land away from home
Convenient and hassle free trip for the family
Advantages
Provides financial support outside the country
Can take care of any emergency purchases in case of loss / delay in baggage
Covers for accident of sponsor travel of family visit in case of hospitalization of insured.
Entire family can be covered under one policy
Student Companion
What does this Policy cover?
This Policy consists of the following sections:
Personal Accident -covering death and permanent disablement
Medical Expenses and repatriation - covering hospitalisation expenses arising out of
illness/sickness and also repatriation expenses for sending mortal remains to India Loss
of checked baggage - covering total loss of baggage checked by an international airline
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Tuition Fee - In the event of the insured unable to continue the school semester due to
any of the following reasons arising during the policy period, the Company shall
reimburse the tuition fee paid in advance for the current semester, subject to maximum
the limit shown in the schedule:
A. Serious medical condition of the insured requiring hospitalization covered under the
policy
B. Death or serious injury requiring hospitalization of either of the parents of the insured
Accident To Sponsor -In the event of the sponsor named in the schedule meets with an
accident during the policy period, which results in his death or permanent total disability
during the policy period, the Company shall reimburse the remaining school fee subject
to maximum the limit shown in the schedule.
Family Visit-In the event of the insured become hospitalized as a result of an accidental
injury or sickness covered under the policy and the attending physician advises the
necessary attendance of a Family Member of the Insured, the Company will reimburse
the actual cost of economy class transportation by the most direct route via a common
carrier subject to maximum the sum insured. For this purpose, family member shall mean
spouse, parent, sibling and in laws of the insured.Personal Liability - covering legal liability attaching in a private capacity during the
course of overseas travel.
This coverage is also subject to the exclusions of Personal Accident and Medical
Expenses sections of the policy.
Following are the Plans- All Coverage's in USD
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Coverage Standard
Family Visit USD 7500
Loss Of Baggage USD 1000
Medical Expenses USD 50000
Personal Acciden USD 50000
Personal Liabili USD 100000
Accident to Spon USD 10000
Tuition Fee USD 10000
Silver
USD 7500
USD 1000
USD 100000
USD 50000
USD 100000
USD 10000
USD 10000
Gold Deductibles
USD 7500 NIL
USD 1000 USD 100
USD 200000 USD 100
USD 50000 NIL
USD 100000 USD 200
USD 10000 NIL
USD 10000 NIL
Travel Elite
Bajaj Allianz General Insurance has recently launched an exclusive policy for high end
travellers called Travel Elite- a cluster of benefitspolicy made for the specific customer
group.
Travel Elite is a plan for high end travellers who have various plans and packages to
choose from : Travel Elite,Travel Age Elite,Travel Corporate Elite,Student Elite,Travel
Asia Elite,Travel Elite Family.
Features
Covers personal accident and disability, medical expenses and repatriation
Compensation in addition to sum insured under personal accident during the course
ofjourney Covers for loss or delay of checked baggage and loss of passport
Compensates for trip delay, curtailment and cancellation and pays when aircraft ishijacked Direct settlement for in-hospital medical expenses abroad Covers for home
burglary Reimburses expenses during Golfer's Hole-in-one celebration.
Benefits
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Take care of expenditure in foreign lands currency
Ensures convenient and hassle free trip for the family
Help in sudden and unforeseen expenditure
Speed for medical bills in foreign currency
Advantages
Covers cost of emergency purchase of replacement items during delay in
checked baggage
Can take care of any emergency purchases in case of loss / delay in baggage
Customised to the needs of high-end customersProvides financial support outside the country
Aviation
Backed by one of the largest Aviation insurers in the world
Global expertise
Flexible approach to meet the customers requirements
Fast claims settlement
We write
Airlines
General Aviation
Fixed Wing
Helicopters
Airport Liability
Loss of License for Pilots
Crew insurance
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Combines one of the most knowledgeable teams of aviation insurance professionals
with the industry's most respected aviation insurance companies At Bajaj Allianz, we
realize that every customer's aviation insurance requirements are unique. Our customers
can be certain that their coverage is carefully tailored and customized to their specific
needs.
Bajaj Allianz has the capability, commitment, and resources to handle all of your aviation
insurance requirements - from single engine aircraft to major airports - and everything in-
between.
Marine Hull Insurance
Bajaj Allianz specializes in the following under Marine Hull Business
Ocean Going Vessels
Coastal Vessels
Inland Vessels
Yachts and Pleasure Crafts
Port Crafts
Ship Building
Charter's Liability
We currently participate on the insurance of some of the largest fleets in India
We insure a large number of Coastal and Inland vesselsWe have an experienced and dedicated team to manage this line of business
We are proactive in claims settlement
We are backed by one of the strongest hull insurers in the world ? Allianz
We leverage the global expertise of Allia
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Project Insurance
Contractors All Risk Insurance Policy .
Erection all risk / Storage-cum-erection policy . Contractor's Plant and Machinery Policy .
Freigth Service Liability
The policy can be issued to the players in the field of freight services in India. Till now
the insurance on the marine liability of this industry was being placed abroad with a
special permission from the Ministry of Finance, since no such cover was available in the
market. This was so because no Indian Insurer had any experience or expertise in the
market to provide and service this kind of covers. It also involved paying premium in
foreign exchange with no or little involvement of the client in the event of claim.
Over the past few years, the freight services industry has seen major changes with the
introduction of Multi-modal Transporters (MTO) in the market. This was in addition to
other players like freight forwarders, shipping agents, packing and consolidating agents
clearing and forwarding agents etc. Many of these enterprises have also converted
themselves into MTO and have taken the license within the purview of the MTO Act. At present there are about 350 licensed MTOs in the market and the number is growing. The
Director General of Shipping gives the license to MTO and insurance of this kind is
mandatory for issuing a license .
The Policy:
The policy developed by Bajaj Allianz takes care of all marine liabilities of the freight
services industry. It is like an extension of carriers legal liability within the meaning of
respective carriers act.
To whom the policy can be sold:
The policy can be sold to the following enterprises in the freight services industry:
MTO
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Freight Forwarder
Packing and Consolidating Agents
Custom House Agents
Hauliers
Clearing and Forwarding Agents
Ship Agents
In transit Warehousing
What operations does the policy apply to:
The policy covers the following operations of the prospective buyers of the policy:
Air Movements
Sea Movements
Road Movements
Rail Movements
NVOCC
Road Haulage Operations
Parcel Carrier
In additions to the above the policy can be extended to cover the operations of:
Warehouse keeping
Errors and Omissions
Third Party Liability
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What coverage does the policy provide:
The policy provides for all legal liabilities that the freight services is exposed to in its
respective operations, subject to terms and conditions proposed and agreed to by the
insurers. In particular, the policy covers legal liabilities arising out of:
Physical loss or damage to cargo while in the care, custody and control of the
insured, or a party who has contracted or sub-contracted to provide transport
services.
Physical loss or damage to third party cargo, vessel, containers, vessels, vehicles
or transport equipment belonging to another party and resulting from 1 above.
Consequential loss and/ or business interruption resulting from 1 above.
Cargo's proportion of general average, salvage and/ or salvage charges which are
not recoverable by the customer.
Fines and Duty. The Errors and Omissions extension would cover legal liability arising out of the
operations of he insured following a negligent act, error or omission by the
insured which does not give rise to a claim in 1 above. The Third Party Liability extension would cover physical loss or damage to
property, bodily death or injury or illness and legally recoverable
consequential loss arising out of the operations of the insured.
The policy is one of indemnity only unless otherwise specified in the schedule. It
is also for claims made during the policy period except for the extension of the
policy specifically stating the claims made basis nature of the cover.
EMPLOYEE INSURANCE
Group Personal Guard
Death
We will pay the sum insured stated in the Schedule if death of the Insured or the insured
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person occurs within 12 calendar months due to an accident occurring during the policy
period .
Permanent Total Disablement
We will pay up to 125 % of the total sum insured if the Insured or the insured person is
injured due to an accident occurring during the period of insurance and within 12
calendar months of its happening, the Injury becomes the sole cause of permanent total
disablement.
Permanent Partial Disablement
We will pay a proportion of the sum insured according to the scale of benefits if the
Insured or the insured person is injured due to an accident occurring during the policy period and within 12 calendar months of its happening, the Injury becomes the sole cause
of a permanent partial disablement.
Temporary Total Disablement
We will pay a weekly benefit as stated in the Schedule if the Insured or the insured
person is injured due to an accident occurring during the period of insurance and within
12 calendar months of its happening, the Injury results in the Insured or insured person
being totally unable to attend his occupation as stated in the Schedule.
Children Education Bonus
In case of Death or Permanent Total Disability of Insured or the insured person we will
pay an additional amount to the Insured's or the insured person's children to support their
education.
Additional Benefits
Medical Expenses
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We will pay a percentage of the admitted claim under other specified coverage towards
the actual medical expenses necessarily and reasonably incurred for medical treatment
within 100 weeks of its happening if the Insured or the insured person suffers injury
during the period of insurance and provided such treatment is received from a qualified
and registered medical practitioner.
Hospital Confinement Allowance
In the event of the Insured or the insured person being confined in hospital for treatment
of injury for which compensation is payable under this policy, a daily benefit is paid for
such period of confinement subject to a maximum period of 30 days
Classification of occupation
Risk Class 1:
You are mainly engaged in administrative or managing functions, Accountant, Doctor,
Lawyer, Architect, Consulting Engineer, Teacher, Banker or primarily engaged in a
similar occupation
Risk Class II:You are engaged in manual labour, garage or motor mechanic, machine operator, paid
driver of a car, a truck, a lorry or other heavy vehicles, cash carrying employee,
woodworking machinist, or you are a Builder, Contractor, Engineer superintending
functions, veterinary doctor, or engaged in a similar occupation.
Risk Class III:
You are working in underground mines, in explosive magazines or in electrical
installations with high tension supply, or you are a Jockey, Circus personnel, engaged in
racing wheels or horseback, big game hunting, mountaineering, winter sports, skiing, ice-
hockey, river rafting, polo or in a similar activity or occupation.
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If your personal occupation is not mentioned above, please do not hesitate to ask for
specific information.
Special notes:
The Policy can be issued to persons aged between 18 and 65. In case of children, they
need to be aged between 5 and 19 to become eligible for coverage.
The total sum insured is normally restricted to 70 times of Insured's monthly average
earnings.
The minimum premium is Rs.500
Scale of Benefits
Benefits Compensation as % of the Sum Insured
Death 100Loss of sight on both eyes 125Loss of both hands 125Loss of both feet 125Loss of one hand and one foot 125Loss of one eye and one hand 125Loss of one eye and one foot 125Other total permanentdisablement
100
An arm at the shoulder joint 70An arm above the elbow joint 65An arm beneath the elbow joint 60A hand at the wrist 55A thumb 20An index finger 10Any other finger 5
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A leg above mid-thigh 70A leg up to mid-thigh 60A leg up to beneath the knee 50A leg up to mid-calf 45
A foot at the ankle 40A large toe 5Any other toe 2An eye 50Hearing on one ear 30Hearing on both ears 75Sense of smell 10Sense of taste 5
In case of partial loss of one of these parts or sensory organs, we will pay a
corresponding proportion. Should an accident affect parts, which are not mentioned here,
then the payment depends on the degree of disability measured by a doctor on the panel
of the Company.
General Exclusions:
Suicide, self-inflicted injury, pregnancy or childbirth, pre-existing physical or mental
defects, infections, bleeding from inner organs, aviation other than as a passenger, motor
rallies, war, civil war, terrorism or similar situations
OFFICE INSURANCE
Office insurance
Plate Glass Insurance
Public Liability
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Fire
Money
BUSINESS MANUFACTURING
Fire
Public Liability
Industrial All Risk
Workmens Compensation
Business Interruption
Product Liability
SWOT ANALYSIS :
STRENGTH :
1. Wide market share among private company.
2. Collaboration with well known Co. i.e. Allianze.
3. Presence in wide geographical area.
4. Diverse rage of products.
WEAKNESS :
1. Low network of agents.2. Little presence in rural market.3. Less faith in Co. as compared to LIC.
OPPURTUNITIES :
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1. Growing insurance industry in India.2. Goodwill of Bajaj Allianze in insurance market.3. Experience of Allianze in insurance industry.
THREATS :
1. Competition from other insurance company.2. New innovative products from other insurance Companies.3. Untapped market of Bajaj Allianze Insurance.
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