in this topic we will look at: issues with information technology and management information systems...

In this topic we will look at:

• Issues With Information Technology And Management

• Information Systems Planning

• A Conceptual Model for Information Systems Planning

Plan

• A statement of how management foresees its organization in the future, once the company realizes that many valuable resources requiring managerial attention.

• Includes:– Planning activities: planner believes some business

activities will help achieve goals.– Implementing changes: some feedbacks.– Monitoring progress: some measures

Information Systems Planning

• The process of identifying a portfolio of computer-based applications to be implemented, which is both highly aligned with corporate strategy and has the ability to create an advantage over competitors.

• Information Systems Planning requires an understanding of:

– the environment• what influences the organisation

– the nature of the organisation• its goals and objectives, where it is going, its culture, and how it ‘thinks’

– information needs• what information flows through the organisation; what decisions are made as a result

– information technology• what is available, how IT is changing, what the potential uses are

– people• what their roles are in the organisation, what their objectives and motives are, how

they implement business processes

Information Systems Planning• Aims

– Identifying current and future information needs for the organization that align business and IS/IT strategies, objectives and functions

– Determining competitive advantage through IS/IT– Improving budgeting and resourcing

• Objectives– Build a robust framework for long-term management of information,

information systems and information technology– Ensure that IS/IT support and enhance achievement of business objectives and

is responsive to fast-changing business needs– Ensure outward looking IS/IT - not focused on internal technology issues– Build acceptance of shared responsibility between IS/IT & business people for

successful exploitation of information and technology– Achieve cost-effective investment in IT for measured business benefits– Prioritise IT investments according to ability to support achievement of

business objectives– Establish

• an information systems strategy • an information technology strategy • an information management strategy

In order for a organisation to develop an Information Systems plan, it needs to answer the

following three questions

In order for a organisation to develop an Information Systems plan, it needs to answer the

following three questions

What position is the organisation taking at present? (current status: A: where we are now)

In order for a organisation to develop an Information Systems plan, it needs to answer the

following three questions

What position is the organisation taking at present? (current status: A: where we are now)

What path should it take to reach the objective? (implementation: how best can we get there

In order for a organisation to develop an Information Systems plan, it needs to answer the

following three questions

What position is the organisation taking at present? (current status: A: where we are now)

What position does it plan to take in the future? (objective: B: where we want to be)

What path should it take to reach the objective? (implementation: how best can we get there

In order for a organisation to develop an Information Systems plan, it needs to answer the

following three questions

What position is the organisation taking at present? (current status: A: where we are now)

What position does it plan to take in the future? (objective: B: where we want to be)

What path should it take to reach the objective? (implementation: how best can we get there

Information Systems Planning is the process of answering the above questions specifically in relation to Information Systems.

Information Systems Planning Process Components

Situation Analysis: Description of where we are today, Internal and external, business and IS

Information Systems Planning Process Components

Situation Analysis: Description of where we are today, Internal and external, business and IS

Strategy formulation: Description of where we want to be, business and IS

Gap AnalysisIdentify "gaps" between the existing capabilities of the organization and those demanded by the competitive market in which it is embedded

Information Systems Planning Process Components

Situation Analysis: Description of where we are today, Internal and external, business and IS

Strategy formulation: Description of where we want to be, business and IS

Strategy Implementation: Plans how we are going to get there from an IS standpoint

Gap AnalysisIdentify "gaps" between the existing capabilities of the organization and those demanded by the competitive market in which it is embedded

Inputs

Processes

Outputs

A Conceptual Model for Information Systems Planning

Current Applications Portfolio

Business Strategy

External Business Environment

Internal Business Environment

Internal IS/IT Environment

External IS/IT Environment

Inputs

Processes

Outputs

Current Applications Portfolio

Business Strategy

External Business Environment

Internal Business Environment

Internal IS/IT Environment

External IS/IT Environment

Inputs

Information Systems Planning Process

Processes

Outputs

Tools & Techniques

Current Applications Portfolio

Business Strategy

External Business Environment

Internal Business Environment

Internal IS/IT Environment

External IS/IT Environment

Inputs

Information Systems Planning Process

Processes

Outputs

Tools & Techniques

IS Strategy (Business Focused)

IM Strategy (Managemen

t Focused)

IT Strategy (Technology

Focused)

Future applications portfolio

Information system planning should be an integral part of business planning

• Business planning – the process of identifying the firm’s goals, objectives, and priorities

and developing action plans for accomplishing those goals and objectives.

• Information systems planning – the part of business planning concerned with deploying the firm’s

information system resources, including people, hardware, and software

MissionObjectivesStrategy

Other Strategic attributes

Organizational Strategy

IS/IT MissionIS/IT ObjectivesIS/IT Constraints

IS/IT Development Strategies

IS/IT Strategy

IS/IT Strategic

Planning Process