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THE AMERICAS

EUROPE

ASIA PACIFIC MEXICO

UNITED STATES

CANADA

JAPAN

CHILE

BRAZIL

UNITED KINGDOM

IRELAND

PORTUGAL

BELGIUM

POLAND CHIN

A

HUNGARY

GERMANY

ITALY

RUSSIA

AUSTRIA

SWEDEN

LUXEMBOURG

DENMARK

SWITZERLAND

FRANCE

SPAIN

AUSTRALIA

NEW ZEALAND

INDIA

HONG KONG

SINGAPORE

CZECH REPUBLIC

THE NETHERLANDS

CREATING THE HAYS GLOBAL SKILLS INDEXThe Hays Global Skills Index highlights the main pressure points impacting the labour markets of 30 countries.

The Hays Index ranges from 0 to 10.0 where a score of 5.0 indicates a generally balanced picture for labour markets. This suggests fi rms are able to recruit, retain or replace their key talent at prevailing wage rates. A score close to 0 indicates, on average, less intense competition for key vacancies. A score close to 10.0 indicates severe di� culty in fi lling key vacancies.

• Education fl exibility. Measures whether the education system can adapt to meet organisations’ future talent needs, particularly in the fi elds of mathematics, science and literacy. A high score means there is limited potential or capacity to increase education performance and output. A low score indicates there is considerable scope to expand the output and quality of the local educational system.

• Labour market participation. Measures the degree to which a country’s talent pool is fully utilised. A high score means that the proportion of working age people that are employed (or are available for immediate work) is not increasing, indicating constraints on the availability of additional resource. A low score means that the participation rate refl ects the increasing availability of talent to join the workforce.

• Labour market fl exibility. Assesses the legal and regulatory environment faced by businesses. A high score means the labour market legislation is judged to be infl exible and there are constraints on the ability of inward migrants to fi ll talent gaps. A low score means the labour market legislation is judged to be fl exible, with an openness to immigration.

• Talent mismatch. Measures the mismatch between the skills needed by businesses and skills possessed by the labour force. A high score means that the numbers of long-term unemployed and vacancies are both increasing suggesting the available labour does not have the skills employers want. A low score implies that employers are having an easier time fi nding the talent they need.

• Overall wage pressure. Whether wages are keeping pace with historic trends, which is a measure of overall labour market tightness. A high score means real wages are increasing quickly relative to the longer term. A low score means real wages are not rising quickly (or are even declining) relative to the longer term.

• Wage pressure in high-skill industries. The rate at which wages in high-skill industries outpace those in others. A high score means wages in high-skill industries are rising much faster than in low-skill industries. A low score means wages in high-skill industries are not rising faster than in low-skill industries.

• Wage pressure in high-skill occupations. A measure of wage premium paid in high-skill occupations, which is an indicator of shortages of key talent. A high score means wages in high-skill occupations are rising faster than in low-skill occupations. A low score means wages in high-skill occupations are not rising faster than in low-skill occupations.

These seven criteria are all given equal weighting.

Each country’s Hays Index is surrounded by a coloured dial indicating the score ranges for the seven labour market indicators.

The analysis on which the Hays Global Skills Index was based utilised data as of Q2 2013. Developments subsequent to this date are not refl ected in the 2013 fi ndings.

Education flexibility

Labour market participation

Labour market flexibility

Talent mismatch

Overall wage pressure

Wage pressure in high-skill industries

Wage pressure in high-skill occupations

5.1

LOW PRESSURE HIGH PRESSURE

0 5 107.52.5

Listed below are the main offi ces for each of our countries of operation. To fi nd your local offi ce, please visit hays.com

THE HAYS GLOBAL SKILLS INDEX 2013

In partnership with:

hays.com

© Copyright Hays plc 2013. HAYS, the Corporate and Sector H devices, Recruiting experts worldwide, the HAYS Recruiting experts worldwide logo and Powering the World of Work are trade marks of Hays plc. The Corporate and Sector H devices are original designs protected by registration in many countries. All rights are reserved. The reproduction or transmission of all or part of this work, whether by photocopying or storing in any medium by electronic means or otherwise, without the written permission of the owner, is restricted. The commission of any unauthorised act in relation to the work may result in civil and/or criminal action. PLC–6962.

AustraliaT: +61 (0)2 8226 9600F: +61 (0)2 9233 1110Level 11, Chifl ey Tower2 Chifl ey SquareSydney NSW 2000info@hays.com.auhays.com.au

AustriaT: +43 1 535 34 43 0F: +43 1 535 34 43 299Europaplatz 3/51150 Viennainfo@hays.athays.at

BelgiumT: +32 (0)56 653600F: +32 (0)56 228761Harelbeeksestraat 81B-8520 Kuurneinfo@hays.behays.be

BrazilT: +55 11 3046 9800F: +55 11 3046 9820Rua Pequetita215 – 13° andarSao Paulo, SP04552-060comunicacao@hays.com.brhays.com.br

CanadaT: +1 416 367 4297F: +1 416 203 19236 Adelaide Street EastSuite 600, Toronto, OntarioM5C 1H6recruit@hays.cahays.ca

ChileT: +56 (2) 449 1340 F: +56 (2) 449 1340Cerro El Plomo 5630 Of. 1701 P.O. 7560742, Las Condes Santiagochile@hays.clhays.cl

ChinaT: +86 (0)21 2322 9600F: +86 (0)21 5382 4947Unit 3001Wheelock SquareNo. 1717 West Nan Jing Road Shanghai 200040shanghai@hays.cnhays.cn

ColombiaT: +57 (1) 742 25 02F: +57 (1) 742 00 28Paralelo 108Autopista Norte # 108-27Torre 2 – Ofi cina 1105Bogotá D.C.colombia@hays.com.cohays.com.co

Czech RepublicT: +420 225 001 711F: +420 225 001 723Olivova 4/2096110 00 Praha 1prague@hays.czhays.cz

DenmarkT: +45 3315 5600F: +45 3315 5601Kongens Nytorv 8DK-1050 København Kcopenhagen@hays.comhays.dk

FranceT: +33 (0)1 42 99 16 99F: +33 (0)1 42 99 16 93Building Gaveau11, avenue Delcassé75008 Parisparis@hays.frhays.fr

GermanyT: +49 (0)621 1788 0F: +49 (0)621 1788 1299Willy-Brandt-Platz 1-368161 Mannheiminfo@hays.dehays.de

Hong KongT: +852 2521 8884F: +852 2521 8499Unit 5803-07, 58th FloorThe Center99 Queen’s Road Centralhongkong@hays.com.hkhays.com.hk

HungaryT: +36 1 501 2400 F: +36 1 501 2402 Bank Center 1054 Budapest Szabadság tér 7. Gránit torony 10. emelet hungary@hays.hu hays.hu

IndiaT: +91 124 475 2500 11th Floor, Building 9b DLF Cyber City Gurgaon 122002 hays.com

IrelandT: +353 (0)1 897 2481F: +353 (0)1 670 47382 Dawson StreetDublin 2info@hays.iehays.ie

ItalyT: +39 (0)2 888 931F: +39 (0)2 888 93 41Corso Italia, 1320122 Milanomilano@hays.ithays.it

JapanT: +81 (0)3 3560 1188F: +81 (0)3 3560 1189Akasaka Twin TowerMain Tower 7F2-17-22 AkasakaMinato-KuTokyo, 107-0052japan@hays.co.jphays.co.jp

LuxembourgT: +352 268 654F: +352 268 654 10Boulevard Royal 26b2449 Luxembourgluxembourg@hays.comhays.lu

MalaysiaT: +603 2786 8600F: +603 2786 8601Level 23Menara 3 PetronasKLCC 50088Kuala Lumpurkualalumpur@hays.com.myhays.com.my

MexicoT: +52 (55) 52 49 25 00F: +52 (55) 52 02 76 01Paseo de las Palmas 405Torre Optima 1Piso 10Lomas de Chapultepec11 000 Mexico DFmexico@hays.com.mxhays.com.mx

The NetherlandsT: +31 (0)20 3630 310F: +31 (0)20 3630 316H.J.E. Wenckebachweg 2101096 AS Amsterdamservice@hays.nlhays.nl

New ZealandT: +64 (0)9 377 4774F: +64 (0)9 377 5855Level 12, PWC Tower188 Quay StreetAuckland 1010info@hays.net.nzhays.net.nz

PolandT: +48 (0)22 584 56 50F: +48 (0)22 584 56 51Ul. Złota 5900-120 Warszawainfo@hays.plhays.pl

PortugalT: +351 21 782 6560F: +351 21 782 6566Avenida da República90 – 1ºFracção 4, 1600-206Lisboalisboa@hays.pthays.pt

RussiaT: +7 495 228 2208F: +7 495 228 2500Citydel Business Center9, Zemlyanoy Val105 064 Moscowmoscow@hays.ruhays.ru

SingaporeT: +65 (0) 6223 4535F: +65 (0) 6223 623580 Ra� es Place#27-20 UOB Plaza 2Singapore 048624singapore@hays.com.sghays.com.sg

SpainT: +34 91 443 0750F: +34 91 443 0770Plaza de Colón 2Torre 2, Planta 328046 Madridmadrid@hays.eshays.es

SwedenT: +46 (0)8 588 043 00F: +46 (0)8 588 043 99Stureplan 4C11435 Stockholmstockholm@hays.comhays.se

SwitzerlandT: +41 (0)44 2255 000F: +41 (0)44 2255 299Nüschelerstr. 328001 Zürichinfo@hays.chhays.ch

United Arab EmiratesT: +971 (0)4 361 2882F: +971 (0)4 368 6794Block 19, 1st Floor O� ce F-02Knowledge VillageP.O. Box 500340, Dubaidubai@hays.comhays.ae

United KingdomT: +44 (0)20 3465 0000F: +44 (0)20 7510 50504th Floor107 CheapsideLondonEC2V 6DBcustomerservice@hays.comhays.co.uk

USAT: +1 201 209 2870F: +1 201 433 335830 Montgomery StreetSuite 680Jersey City, NJ 07302recruit-us@hays.comhays-us.com

THE HAYS GLOBAL SKILLS INDEX 2013

PLC-6992-2_Hays_GSI_2013_Poster-2.indd 1 26/09/2013 18:55

EUROPE

THE NETHERLANDS POLAND PORTUGAL RUSSIA SPAIN SWEDEN SWITZERLAND UNITED KINGDOM

THE AMERICAS

BRAZIL CANADA CHILE MEXICO UNITED STATES

EUROPE

AUSTRIA BELGIUM CZECH REPUBLIC DENMARK FRANCE GERMANY HUNGARY IRELAND

ITALY LUXEMBOURG

Education flexibility

Talent mismatch

Overall wage pressure

Labour market participation

Labour market flexibility

Wage pressure in high-skill industries

Wage pressure in high-skill occupations

ASIA PACIFIC

AUSTRALIA CHINA HONG KONG INDIA JAPAN

NEW ZEALAND SINGAPORE

3.0

5.4

7.1

9.1

9.5

6.1

5.9

50 102.5 7.5

Education flexibility

Talent mismatch

Overall wage pressure

Labour market participation

Labour market flexibility

Wage pressure in high-skill industries

Wage pressure in high-skill occupations

Education flexibility

Talent mismatch

Overall wage pressure

Labour market participation

Labour market flexibility

Wage pressure in high-skill industries

Wage pressure in high-skill occupations

Indicators

Indicators

Indicators

6.0

6.0

8.8

5.5

3.9

4.4

4.7

50 102.5 7.5

5.6

5.1

3.9

8.0

5.6

6.5

6.7

50 102.5 7.5

6.0

5.2

5.9

6.0

6.7

2.4

1.1

50 102.5 7.5

4.8

5.8

7.4

5.7

4.7

10.0

3.0

50 102.5 7.5

6.6

5.8

4.3

10.0

4.2

7.8

6.4

50 102.5 7.5

5.0

4.0

4.4

7.1

8.0

6.0

4.3

50 102.5 7.5

1.3

3.0

8.0

6.0

8.6

3.0

5.0

50 102.5 7.5

1.7

4.9

1.7

4.8

8.7

5.6

1.0

50 102.5 7.5

0.2

4.6

7.0

5.0

4.1

3.6

5.0

50 102.5 7.5

ASIA PACIFIC

10 10

6.0

5.0

3.9

4.0

5.2

7.6

3.6

50 102.5 7.5

5.9

5.0

4.7

2.2

5.9

0.0

4.3

50 102.5 7.5

8.0

4.6

4.1

0.7

1.7

5.5

6.3

50 102.5 7.5

6.3

5.6

2.9

6.1

2.5

0.0

5.8

50 102.5 7.5

3.5

4.2

8.0

6.9

4.7

5.2

4.0

50 102.5 7.5

6.4

4.7

6.9

4.1

5.7

10.0

6.6

50 102.5 7.5

6.9

4.8

4.6

9.0

3.8

10.0

4.8

50 102.5 7.5

4.8

6.6

3.1

10.0

1.3

6.1

6.5

50 2.5 7.5

10

5.7

3.8

6.0

6.6

1.2

0.0

2.0

50 2.5 7.5

6.2

5.5

3.8

8.4

3.8

4.8

5.4

50 102.5 7.5

4.6

6.2

4.8

3.5

0.0

6.1

4.6

50 2.5 7.5 10 10

5.6

4.6

6.6

3.3

3.9

7.3

4.9

50 2.5 7.5

4.6

6.4

6.1

10.0

4.7

10.0

0.0

50 102.5 7.5

4.0

10

7.5

4.1

7.6

5.0

5.6

8.0

4.8

50 102.5 7.5

4.6

7.2

5.0

10.0

1.6

8.8

50 2.5 7.5 10

10

7.1

3.7

6.2

6.4

6.1

10.0

4.7

50 102.5 7.5

3.8

4.8

2.3

5.7

6.4

5.6

2.2

50 2.5 7.5 10

4.3

6.6

4.9

9.0

1.2

5.8

4.5

50 2.5 7.5

0.8

5.6

0.6

5.9

2.6

8.5

8.5

50 2.5 7.5

3.8

6.1

4.4

3.7

1.2

10.0

0.9

50 2.5 7.5

THE HAYS GLOBAL SKILLS INDEX 2013In partnership with:

The analysis on which the Hays Global Skills Index was based utilised data as of Q2 2013. Developments subsequent to this date are not reflected in the 2013 findings.

PLC-6992-2_Hays_GSI_2013_Poster-2.indd 2 26/09/2013 18:55

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