idp lab 2010 4 assignment

SCHOOL OF DESIGN STRATEGIES | INTEGRATED DESIGN PROGRAM | SPRING 2010

IDp Lab/Co-operative | Assignment Four | April 14h 2010

April 14th 2010

Shana Agid

Eduardo Staszowski

Anna Meroni

Assignment 4 | Developing & Prototyping

4 Modules

1 observing / understanding

2 co-creating 3 developing

4 prototyping

Each of the modules presents

tools, cases, theories and methods for

cooperative design

4 Assignments

1 observing / understanding

2 co-creating 3 developing

4 prototyping

ASSIGNMENT 1Precedents

ASSIGNMENT 2Observing/Understanding

ASSIGNMENT 3Co-creating ASSIGNMENT 4

Developing/Prototyping

Goals and Process

Assignment 4 | Developing & Prototyping Goals

1. The scenarios developed so far are combinations of different solutions (the different ideas that populate your scenario) that now need to become potentially real, with the effort of the designers and the bodega’s community.

2. The final phase of our work will be further developing one solution and testing it into the real context, by making a prototype of it.

3. A solution is not a single product: it is a mix of design artifacts (products, services, spaces and communication) aiming to solve a problem.

Assignment 4 | Developing & Prototyping Process

1. SELECT ONE solution out of your scenario (peer review 4/14).

2. DESCRIBE THE SOLUTION: How does the solution work and what results are expected?

3. LIST OF DESIGN ARTIFACTS: the material evidences involved in the solution

4. LIST OF STAKEHOLDERS: Who is involved? Who does what?

5. STORY-BOARD: Step-by-step interaction of the solution. What’s happening? With whom? When? Where?

6. PROTOTYPE IT: Create a simulation, in the real context, of the solution

7. DISCUSS the solution with the community documenting it, pinpointing what went well or wrong, and why.

Outcomes and Deliverables

Assignment 4 | Developing & Prototyping Outcomes

1. Part 1: documentation of the activity of implementation and testing of the solution.

2. Part 2 : documentation of the whole design experience. A presentation summarizing all the tools and methods used in the different assignments. This last part will be presented to invited guests during our last day of class (5/12).

Assignment 4 | Developing & Prototyping Deliverables

PART 1 - PROTOTYPING:• The description of the solution (a short text, that can be read out loud);• The storyboard of the solution (a series of sketches/images that

illustrate the interaction of users with the solution);• The people involved in the solution (stakeholders) and the service’s

elements (the artifacts needed for the service to happen);• Experience Prototyping or Forum Theater Session (images or

movies explaining the in-context experimentation). This part should take the greater part of the presentation;

• A short assessment of what went right and wrong (a short text to be read out loud).

Assignment 4 | Developing & Prototyping Deliverables

PART 2 - PRESENTATION OF METHODS AND TOOLS USED THROUGHOUT THE COURSE:

• The “backstage” of your work from the observation phase to the prototyping phase. It is a summary of the process you have followed until now, and must be presented as briefly as possible, including the results of each phase.

• The presentation should: organize the work by phases (1. observing/understanding; 2.co-creating and 3. developing/prototyping) presenting methods and tools used in every phase, documenting the in-field and the outcomes of every phase

• It should be self explanatory (ppt, video, etc) and 5 minutes long.

Groups

1_ NANCY, KATIE, PAYAL

2_ AMANDA, JORDAN, JENNY, YILING

3_ ELLEN, JOYCE, SOOJIN, ROSTI, SAM

4_ MELIS, JENNIFER, NINA, ALYSSA

5_ ERIC, COLLEEN, SANDRA, TESS

6_ STEVEN, ERICA

7_ CELIA, ISABELLA, ATHINA, MONICA

CRITICAL READINGS

1st SEMINAR: 17 Feb > Groups 1 + 5

2nd SEMINAR: 31 Mar > Groups 6 + 7 + 4

3rd SEMINAR: 21 Apr > Groups 2 + 3

Storyboard, Experience Prototyping, Forum Theater

Storyboard

The storyboard shows the performance of a service along an horizontal time line.

It is the translation of an event, which takes place in space and time, into a sequence of static images and explanatory captions, that represent the significant interactions between the user(s) and the provider(s) of a product-service.

In a limited sequence of pictures it visualises: •the salient service situations •the advantages that result

The user gets the smart-card card and personalizes his food requirements and preferences

He checks, at the vending machine,the availability of food which meets his choices.

He takes the food and heat it, if needed, in the microwave ovens.

He enjoys the meal in the restaurant area.

He helps in tidying up the space after the lunch.

IDp Lab/Co-operative | Assignment Four | April 14h 2010 1507/10/2007

Infomobility and reserved parking lots

Smart card rent in licensed shop

Intermodality in interchange nodes

Agreed city services use Green shared means stocked on the city area

Transport service payment

IDp Lab/Co-operative | Assignment Four | April 14h 2010 18

Experience prototyping

A way of shaping and testing out the kinds of interactions and experiences that might take place in a new service, helping to decide how that new service should happen.

To stage an experience prototype:•the conditions for an intended experience are set up as closely as required to gain answers with as few materials as possible: touchpoints are mocked up so that the service feels real enough to get a response from people. •members of the client+users team play the new roles imagined. •members of the design team simulate the new service, by dramatizing it and helping users to understand what role the service plays in their lives, what works to achieve the goal, how it could be implemented, what affects how people experience it.

Experience prototyping

The prototype might run for a day or a number of weeks. Regular reviews are held to get feedback.

Design Club: the parking problem in the campus:

http://www.youtube.com/watch?v=JvLW51zLTVg

Final project at CIID. Testing what motivated people to stick to a program and how the react if they are rewarded for it.

http://vimeo.com/6302822 (the idea)

http://vimeo.com/5824012 (the prototype)

Forum theatre

A way used to gather requirements and opinion about a scenario proposition. It was established in the 1970s by Augusto Boal.

It is an applied form of interactive theatre used to tell a story that exemplifies a scenario.

It helps to establish a ‘common ground’ between audience participants and actors in the facilitation of new ideas.

•“A group of actors conventionally ‘act out’ an example of an issue in one or more short scenes. A discussion with the audience is then conducted through the use of a skilled facilitator, who assists in generating debate and encouraging group participation. During the performance, the actor, or the facilitator, may stop a scene to elicit information or ask for assistance from the audience.” (Rice, Newell, Morgan, 2009)

Forum Theater

Dramatizations can focus on single process aspects, or on main procedures. In order to create realistic conditions, most enabling physical solutions should be available, or should be emulated using paper prototyping techniques .

University of Southern Denmark: about a Soft Drink solution:

http://www.youtube.com/watch?v=lKHeq8Wz_8o

Mount Royal University, Calgary Alberta Canada: Forum theatre for social change:

http://www.youtube.com/watch?v=NbYx01re-ec

Let’s do it.

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