ibm canada: thriving in an age of rapid change

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Thriving in an age of very rapid technological change

Luis Carrasco-Cortes

IBM Smarter Process Leader

l.carrasco@ca.ibm.com

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The world is moving so fast these days

that the man who says it can't be done

is generally interrupted by someone doing

it.Elbert Hubbard

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An assertion….

• How you work defines you.

• How you work is a process.

• A process can differentiate you – for good or bad.

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ExecutiveManagement

CustomerService

InvoiceReconciliationTeams

AccountAdministration Unstructured tasks

and communication (paper or email)

Inefficient working environment spans systems

Inconsistent prioritization

Incomplete or inaccurate data flow between systems

Lack of real-time response to business events

Poor Visibility Into Process Performance

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Finance and Ops

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Process Discovery3 The Old Way

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Simple Enough for Novices, Rich Enough for Experts

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Gain Insight Into Processes

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Thriving in an age of technological upheaval with Smarter Process

1. Massively cut costs

2. Reduce risk3 which include audit risks

3. Respond to changes faster, often in hours

4. Consistency

5. Enable a learning organization by being able to “see” everything

6. Constantly evolve the organization

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NEXT STEPS:

1. Visit me in the Social Hub. Let’s Talk & Tweet #SmarterBiz

2. See our Systems Representative in the Tech Showcase for detailed demonstrations

3. Please sign up for

4. For Additional Information

or type this URL into your browser: ibm.biz/sbs2015

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l.carrasco@ca.ibm.com