how we delivered workplace transformation

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David Fletcher, Head of Corporate Landlord, Birmingham City Council

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Great in theory, but it couldn’t possibly work for us because we are different…

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How we delivered Workplace Transformation

David FletcherHead of Corporate Landlord

ThenThen Now

Now

Now

How have we changed?

Then Now

Shaping your strategic vision

Setting the financials

Governance and programme management

Turning your vision into a reality

Engaging and managing your stakeholders

Measuring your success

Adapting to change

What worked for us can work for you

Buy in

Buy in

Buy in

Executive aspirations

Strategy / Business Case

Workforce aspirations

Management aspirations

Strategy – Making it happen

Continuous change

Do not bespoke property

Optimise use of space

Manage space

Key relationships

Continually review

Understand business needs

Workplace Transformat

ion

The moving parts

Before AfterBuildings 55 buildings 7/8 buildings designed and

built / refurbished to a common standard

Estate (sq ft) 1,000,000 sq ft 650,000 sq ftAnnual Running Costs

£18.9M £12.1M

Running Costs/Workstation

£1,795 £1,620

Energy ConsumptionKW/H/M2

n/a 165

Agility 0% (over 10 desks for 10 employees)

Agility ratios of 30% (seven desks for 10 people)

£100m net cashable benefits to protect jobs and reinvest in core services

Why did we bother?

You can overcome challenges and barriers

Organisational changes

Decision makers

Buy in

Cultural change

Changing requirements

Bespoke requirements

What our occupiers say

Your challenge… “Am I bovvered?”

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