how to stay connected in the workplace: reeser/graver
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How to Stay Connected in the Digital Workplace...Cloud Computing For Regional Development Organizations
Sandy Reeser & Dale Graver
VC3, Inc.
September 11th, 2017
So, let‘s have some fun?
Pull out your mobile device
Open up the browser
Browse to sli.do
Enter Code: P538
Background
• Relationships with >180 RDOs, municipalities, counties, etc.
• Focused on small and medium organizations
• Over 20 years experience
• Broad suite of technology solutions
• 95+ employees
• Technology Partners
Extensive RDO IT Experience
Active In RDO Associations
Solutions Designed Specifically For RDOs
4
Expertise in the Cloud
Land of Sky Regional Council, NC
Lee-Russell Council of Governments, AL
Three Rivers Regional Commission, GA
Kerr Tar Council of Governments, NC
Upper Savannah Council of Governments, SC
Central Savannah River Area Regional Commission, GA
Eastern Carolina Council of Governments, NC
George Washington Regional Commission, VA
Triangle J Council of Governments, NC
Mid-East Commission, NC
Lower Savannah Council of Governments, SC
North Carolina League of Municipalities
Municipal Association of South Carolina
Vermont League of Cites and Towns
Partial List
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Topics
What’s driving your technology needs?
What factors should you consider?
When is cloud computing right for you?
What does cloud computing for Regional Development Organizations look like?
Who’s doing it and why?
Cloud Computing For RDOs
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What’s Driving Your IT Needs?
Storage
Security
Staff and Member Needs
Mobility
Business Continuity
Availability
…7x24 access to services, any time…from anywhere
Internal Staff
Premise Based
“Wearing Many
Hats”
IT Continuum Stages… Where is your organization… where are you going, and when?
Proactive
Cloud Based
Reactive
Local IT Vendor
Early Stages of
Complexity
Managed Services
High Complexity
Many Technologies
Delivery of Many Services
High Availability Required
Time
IT C
om
ple
xit
yS
taff -
Mem
ber R
eq
uest fo
r Serv
ices
Factors To Consider
Premise vs. Cloud
Reactive vs. Proactive
In-house vs. Outsourced
So, let‘s see where we all stand?
Open up the browser on your phone or mobile device
Browse to sli.do
Enter Code: P538
How is your organization‘s IT serviced today?
Insourced vs. Outsourced
• Skill Level
• Backups and Security
• Budget
• Retention risk
• IT director skills
• 7x24 support availability
• Variable vs. fixed costs
The Sky Is Falling!
Wait until it breaks…then fix it!
No time for root cause analysis
Early alert to problems before they happen!
Saves $$$
Improves up-time
Reactive Proactive
12Managed Services
“Break-Fix”
Delivery Models
Premise Cloud
• Hybrid• Some components in the cloud• Some components continue to be premise based
Common Premise Based IT Environment
• 3 - 4 year refresh cycle for PCs
• 4 – 5 year refresh cycle servers
• Reoccurring software license fees
• Insufficient skill level of IT staff
• Lacks adequate backups & security
• Slow restoral of critical business
processes after a disaster
Expensive in time and resources to install and maintain!
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How does it work?There is Cloud...and then there is Cloud!
When is Cloud Computing Right for You?
• Is the breath and depth of your IT support insufficient?
• Are you unable to tackle strategic IT issues because you spend all your
time on tactical problems?
• Do you need increased mobility for your staff?
• Are you faced with reoccurring significant desktop and server capital
expenses?
• Is your data stored in an off-site location?
• Are you worried about the viability of your business if disaster strikes?
• Do you just want to get out of the day-to-day IT business and focus on
your core competency?
A New IT Solution Option to Consider
WAN/LAN
Enterprise Class Data CenterPremise Based IT Solution
A New IT Solution Option to Consider
Hosted Desktop IT Solution Enterprise Class Data Center
Mouse Movements
Keyboard Strokes
Pixel Changes
WAN/LAN
A New IT Solution Option to Consider
Aggregated Cloud IT SolutionPrivate Cloud
Cloud Aggregator
Local Server/Desktop
Any User Device...Any Where
SaaS Vendor
SaaS
SaaS
CommunityCloud
Delivery Models
Premise Cloud
• Hybrid• Some components in the cloud• Some components continue to be premise based
Delivery Model - Premise
• You buy servers
• You buy desktops
• You buy storage & back-up systems
• You buy all network equipment
• You pay someone to maintain and support it
• Partner provides the servers
• Partner provides the desktop devices
• Partner provides the storage
• Partner provides the file backup, and disaster recovery
• Partner maintains your environment 24x7
• You only pay for what you need
• Little to no up-front capital cost
• Scale up/down much more quickly
Delivery Model - Cloud
Why Cloud Based Desktop?
• Never purchase a PC or server again
• Cloud desktop access to all your appsfrom ANY device from ANY location
• Utilize more reliable and powerful computers
• Eliminate unplanned technology expenses
• Built-in disaster recovery and business continuity
Focus on core competency…not IT infrastructure!
Let’s see the survey results
What concerns you the most about using the cloud?
How is your organization’s IT serviced today?
Your Homework
Do you have a plan and a partner?
• Where is your organization on the IT Continuum?
• Does your current IT meet the needs of the organization?
• How can I address my concerns about the cloud?
• Do you have a strategic plan to transition to the next IT stage?
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Sandy Reeser & Dale Graver
VC3, Inc.
Thank You!
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