how to build a business case for search

Post on 23-Jan-2015

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Paul Smith and Matt Delaforce here at 4Ps discussed at Digital EDGEucation 2014, how to build a business case for search. Competitive advantage can be gained by listening to your customers. Search terms are a very powerful customer voice. Setting your business up to respond to what your customers are looking for is how we help our clients – not by following everyone else but by leading them.

TRANSCRIPT

4Ps Marketing

The case for search

In the beginning

Word of mouth

AdvertisingYellow Pages

The middle

The internet changed

everything

Millions of customers could

find youGoogle

#Today

#Tomorrow

Keyword

Trust

What to do?

Awareness Consideration Conversion

The problem is the case for Search is typically made here:

www.johnnyiphone.com

So how do I create trust?

? A

T = Q+A ²

This is where the case for search is made!

Awareness Consideration Conversion

Conversion

Consideration

Awareness

+ROI +££

- TRUST -

Answering consumer

needs+ROI+££??

Key Points

Short Term

Long Term

Medium Term

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