how tedxamsterdam used google+ hangouts on air to create compelling content before, during and after...
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How TEDxAmsterdam used Google+ Hangouts On Air to
create compelling content
Source: http://tedxa.ms/13dZ8G6
Hi. I’m Oliver, in charge of
creating contentfor TEDxAmsterdam.
Oliver de LeeuwChief content creator TEDxAmsterdam
Oliver@tedxamsterdam.nl
@odeleeuw
nl.linkedin.com/in/oliverdeleeuw/
www.nameshapers.com
‘S
Connect
You may know TEDxAmsterdam from...
Ourextraordinary speakers
@odeleeuwSource: http://tedxa.ms/16e0zHR
Events
@odeleeuwSource: http://tedxa.ms/1c60jiO
Campaigns@odeleeuw
Online
@odeleeuw
More than 100 volunteers
@odeleeuwSource: http://tedxa.ms/15i8uVy
Or just because you’re a
Source: http://tedxa.ms/13JF8QY @odeleeuw
We’re always looking for ways
to interact during events.
@odeleeuw
Source: http://tedxa.ms/ZlNEyK
TEDxYouth@Amsterdam 2011@odeleeuw
Source: http://tedxa.ms/1b8eu8Y
TEDxAmsterdamLive 2012@odeleeuw
Source: http://tedxa.ms/119FGh9
TEDxAmsterdamWomen 2012@odeleeuw
Source: http://tedxa.ms/12HhfVX
TEDxChange@Amsterdam 2013
@odeleeuw
Only a few can attend in real life,
while tens of thousands watch the live stream.
@odeleeuwSource: http://tedxa.ms/XvpjtJ
what do we do with the online visitors?
Source: http://tedxa.ms/11HfpXT
challenge
@odeleeuw
So our ongoing is:
Lucky for us,Google had just released Hangouts.On steroids Air.
Source: http://tedxa.ms/16e2ii1 @odeleeuw
And our partners* were up for an experiment, too.
* KPN, ING and DELLSource: http://tedxa.ms/12A0voG
@odeleeuw
We* produced 4 Hangouts On Air.
How did we get there and what did we
learn?* That’s mainly Feller Media, our video production partner. Big shout out to you, guys!
@odeleeuw
Technology Startups
Innovate or die Social entrepreneurs
@odeleeuw
«Click to play»
«Click to play»
1 2 3
@odeleeuw
HangoutsPreparations
technical needs content needs participants’ needs1 2 3
@odeleeuw
HangoutsLive learnings
@odeleeuw
HangoutsAfterwards
@odeleeuw
☝ Click to go there ☟ ☝ Click to go there ☟ ☝ Click to go there ☟
HangoutsPreparations
technical needs content needs participants’ needs1 2 3
@odeleeuw
1 Technical needs
It’s really pretty straight forward, but
you’re better off knowing everything in
advance.
Read the manuals
@odeleeuw
1 Technical needs
Google additionally prepped us with several documents based on early adopters’ best practices.
Read the manuals
@odeleeuw
1 Technical needs
Obviously, all participants (and organizers) had to have an active Google+ account.
Be experiencedWe wanted everyone to be experienced with Hangouts, before we went On Air.
Most people weren’t, so our producer organized
several Hangout test laps.
@odeleeuw
1 Technical needsEver tried fitting 10
people in 1 chair? That’s kind of what
happens to bandwidth when you are in a video
group call.
Save roomSo high speed, cable (not wireless) internet was a strict requirement for all.
@odeleeuw
1 Technical needs
I wanted to be in control so we made the Hangouts ‘invite only’. This prevented random
viewers from being able to join.
Invite onlyYou can read more over at Google’s Hangout support page.
Anyone could watch live though.
@odeleeuw
1 Technical needs Public event
You can read more over at On Air event support.
Quite confusing, we did organize 4 ‘public events’. This way anyone could register to watch, comment and... share with friends.
We later posted the ‘On Air url’ in the event description.
@odeleeuw
HangoutsPreparations content needs2
@odeleeuw
2 Content needs We approached the
Hangouts as television talkshows.
There should be one host or moderator. At certain intervals the host would change topics.
It’s a talkshow
@odeleeuw
2 Content needs
All participants had to join the discussion.
And they needed to have opposing views on the given topic to keep things interesting.
Opinionated@odeleeuw
2 Content needs
In close cooperation with our partners we chose 4
themes that would fit both Human Nature
(TEDxAmsterdam’s theme) and our partners’
audience.
To spark some buzz, we then contacted 4 thought leaders, well known in their area of expertise.
Fitting experts
@odeleeuw
2 Content needs
This all meant we had to pre-produce the participants’ contribution as much as possible.
We also invited people to ask their question in
advance on the TEDxAmsterdam
Google+ page.
Our partners also communicated this callout on their own online outlets.
Know it all
@odeleeuw
@odeleeuw
@odeleeuw
@odeleeuw
2 Content needs I know it’s Dutch, but
you get the picture. Ensure some support from partners to engage people you can’t reach by yourself.
Cross media@odeleeuw
2 Content needs
This cut both ways: we gathered valuable content and we sparked a bit of buzz on multiple platforms.
Content or buzz?
@odeleeuw
2 Content needs
A producer contacted the participants 2 days before
the event.
He checked if they understood what we were planning to do, if
they would be surefire able to join and what their point of view
on the subject at hand was.
Double/triple check
@odeleeuw
2 Content needs
We had also contacted “backup” participants from
our partners. They were standing by (and we
checked on that, too).
Back it up
@odeleeuw
HangoutsPreparations
participants’ needs3
@odeleeuw
3 Participants’ needs
High speed, stable internet.
A well-placed webcam. Sufficient lighting.
A production scenario (summary).
Clear rules on the moderator’s role.
Roadmap
@odeleeuw
3 Participants’ needs Get everyone to wear in
ear headphones. Works great, does not look
silly.
Set up ground rulesAnd have them agree to talk one person at a time.
@odeleeuw
3 Participants’ needs Train and practice with
the moderator so he or she is able to switch
the focus between participants.
Switch cameras
@odeleeuw
As part of the rehearsal, people who don’t know this
feature can get used to it.
3 Participants’ needs
Or have a second person doing the switch, much like... a live talkshow on
television would do.
Have a crew@odeleeuw
3 Participants’ needs
Ask the participants to share their input with followers in advance.
Make a splash!
“I will discuss new economy business models for SME’s tomorrow. Watch and join at [url]!”
@odeleeuw
HangoutsLive learnings
@odeleeuw
Communication The exact URL to view the actual Google+
Hangout On Air is only created when the
organizer starts broadcasting (privately).
So we had some communication logistics to wrap our heads around.
Act last minute@odeleeuw
WorkflowThis is the workflow we created after figuring out all the ins and outs during the rehearsals.
@odeleeuw
Communication
Producer starts Hangout.
All people involved only
had 5-10 minutes to spread and
embed the url.
WorkflowAssistant producer emails (yes, it’s true) the broadcast URL to the partners, the video stream director, the social media crew, and the TEDxAmsterdam website manager.
1
23
@odeleeuw
Communication
One thing we consistently forgot was to update the
event’s URL to point to the live broadcast.
Whoops
@odeleeuw
I think it went right only once.
Communication
One thing that went smoothly was switching between the studio (our
livestream show during the stage breaks) and the
Hangout sessions.
I call that meta interaction.
Whoop whoop!
@odeleeuw
Communication
We offered all Hangouts on our website’s front page as
an alternative to the livestream studio show. Front page
Promotion
@odeleeuw
Ever hosted a talkshow? It’s complicated.
Especially when you have to look at 5 parts of your screen while talking.
Multitasking@odeleeuw
Moderation
So, the moderators all got an ‘in ear’ producer
audio feed.And we posted some old school sticky notes at the side of his extra large screen.
Old school tools@odeleeuw
Moderation
Old school tools always work.
HangoutsAfterwards
@odeleeuw
Video needs Since Hangouts On Air are broadcast live on YouTube,
they are published immediately afterwards.
To edit or not to edit?
@odeleeuw
Video needs One can edit the video by setting its privacy to
‘hidden’, downloading it, and reuploading later on.
All we did was insert a branded bumper.
Quick & dirty
@odeleeuw
Buzz needsNeedless to say we spread
the videos on our online platforms, including our
partners’.
Share@odeleeuw
Content needsLong tail content
@odeleeuw
The relevance of any Hangout’s content diminishes quickly.
I would advise you to write a blog post about each Hangout,
including highlights, quotes and interesting links.
Content needs
Highlights@odeleeuw
And what better way of showing highlights than
publishing a behind-the-
scenes video?
Click to play»
Buzz needs
Most online marketers know how to put YouTube tools to use. Optionally
you can insert descriptions, links and annotations to optimize search results.
Video marketing
@odeleeuw
All along there’s one thing you must remember:
@odeleeuw
enjoy the ride!
@odeleeuwSource: http://tedxa.ms/13HJcjF
Questions? Suggestions?Feel free to connect with me.
Oliver@tedxamsterdam.nl
@odeleeuw
nl.linkedin.com/in/oliverdeleeuw/
www.nameshapers.com
‘S
Connect
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