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for the period ended 30 June 2015
This presentation does not constitute an invitation to underwrite, subscribe for, or otherwise
acquire or dispose of any Centrica shares or other securities.
This presentation contains certain forward-looking statements with respect to the financial
condition, results, operations and businesses of Centrica plc. These statements and
forecasts involve risk and uncertainty because they relate to events and depend on
circumstances that will occur in the future. There are a number of factors that could cause
actual results or developments to differ materially from those expressed or implied by these
forward-looking statements and forecasts.
Past performance is no guide to future performance and persons needing advice should
consult an independent financial adviser.
Chief Executive
4 INTERIM RESULTS 2015
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
Rick HaythornthwaiteChairman
Iain ConnChief Executive
Jeff BellChief Financial Officer
Jill SheddenGroup Director, Human Resources
Ian Peters Director, Customer Facing Strategy
Grant Dawson Group General
Counsel & Company Secretary
Mark HanafinManaging Director, Centrica Energy
Mark HodgesManaging Director, British Gas
Badar Khan President
and CEO, Direct Energy
Nick Baird Group
Corporate Affairs Director
5
09:00-10:00 Interims presentation and Q&A
10:00-10:20 Break
10:20-12:30 Strategy presentation and Q&A
12:30-13:30 Buffet lunch
INTERIM RESULTS 2015
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
6
• Commodity prices
• UK General Election
• Competition and Markets Authority investigation
INTERIM RESULTS 2015
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
7
• Earnings up 15%; EPS of 12.3p; operating cash flow of £1.1bn
• Good progress in strengthening balance sheet and financial metrics
• Full year outlook broadly unchanged
• Senior Management team changes
• Strategic review complete
INTERIM RESULTS 2015
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
Chief Financial Officer
9 INTERIM RESULTS 2015
The above adjusted figures are before depreciation of fair value uplifts to property, plant and equipment from Strategic Investments and exceptional items and certain re-measurements. Adjusted operating profit also includes share of JVs and associates before interest and taxation.
A definition of the adjusted effective tax rate is provided in the Group Financial Review in the Interim Results announcement.
Period ended 30 June H1 2015 H1 2014 ∆%
Revenue (£m) 15,451 15,748 (2%)
Adjusted operating profit (£m) 1,000 1,032 (3%)
Adjusted effective tax rate 29% 37% (8ppt)
Group result:
Adjusted earnings (£m) 611 530 15%
Adjusted earnings per share (p) 12.3 10.5 17%
Interim dividend per share (p) 3.57 5.10 (30%)
Period ended Jun 2015 Dec 2014 ∆%
Net debt (£m) 4,905 5,196 (6%)
FINANCIALPERFORMANCE
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INTRODUCTION
-10
0
10
20
30
40
50
60
Jan 14 Jul 14 Jan 15 Jul 15 Jan 16 Jul 16
0
10
20
30
40
50
60
70
80
Jan 14 Jul 14 Jan 15 Jul 15 Jan 16 Jul 16
0
20
40
60
80
100
120
140
Jan 14 Jul 14 Jan 15 Jul 15 Jan 16 Jul 16
10 INTERIM RESULTS 2015
Average month ahead Brent oil price ($/boe)
Prices as at 29 July 2015
UK Power (£/MWh)
Average month ahead gas prices
UK power prices and clean dark and clean spark spreads
Clean spark spread (£/MWh)
Clean dark spread (£/MWh)
UK Gas (p/therm)
US Gas (p/therm)
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
11 INTERIM RESULTS 2015
2015 average UK temperature(degrees Celsius)
Colder than normal
Warmer than normal
Seasonal normal temperature
2015 average US North East temperature(degrees Celsius)
0
5
10
15
20
25
Jan Feb Mar Apr May Jun
-20
-10
0
10
20
30
Jan Feb Mar Apr May Jun
2014 temperature
FINANCIALPERFORMANCE
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INTRODUCTION
12 INTERIM RESULTS 2015
Period ended 30 June (£m) H1 2015 H1 2014 ∆%
British Gas 656 455 44%
Direct Energy 192 41 368%
Bord Gáis Energy 23 - nm
Centrica Energy 116 526 (78%)
Centrica Storage 13 10 30%
Adjusted operating profit 1,000 1,032 (3%)
Share of JV / associates’ interest and taxation (51) (63) nm
Depreciation of FV uplifts to property, plant and
equipment(24) (40) nm
Group operating profit 925 929 (0%)
The above operating profit figures include share of JVs and associates before interest and taxation and are before depreciation of fair value uplifts to property, plant and equipment from Strategic Investments and exceptional items and certain re-measurements.
FINANCIALPERFORMANCE
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INTRODUCTION
13 INTERIM RESULTS 2015
Operating profit (£m)
Period ended 30 June H1 2015 H1 2014 ∆%
Residential energy 528 265 99%
Residential services 125 129 (3%)
Business 3 61 (95%)
British Gas 656 455 44%
The above operating profit figures include share of JVs and associates before interest and taxation and are before depreciation of fair value uplifts to property, plant and equipment from Strategic Investments and exceptional items and certain re-measurements.
Residential energy revenue (£m)and post tax margin (%)
Residential services revenue (£m)and post tax margin (%)
Business revenue (£m)and post tax margin (%)
4,551
H1 2015 H1 2014
802 804
H1 2015 H1 2014
1,573
H1 2015 H1 2014
12.5% 12.6%
3.0%0.1%
1,4214,691
9.0%
4.5%
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
223256
H1 2015 H1 2014
4,814
H1 2015 H1 2014
1,399
H1 2015 H1 2014
14 INTERIM RESULTS 2015
Period ended 30 June H1 2015 H1 2014 ∆%
Residential energy (underlying) 67 80 (16%)
Business energy (underlying) 143 12 1,092%
Services (18) 14 nm
Direct Energy (underlying) 192 106 81%
Polar Vortex impact - (65) -
Direct Energy 192 41 368%
Operating profit (£m)
The above operating profit figures include share of JVs and associates before interest and taxation and are before depreciation of fair value uplifts to property, plant and equipment from Strategic Investments and exceptional items and certain re-measurements. The 2014 residential energy and business energy operating profit includes one-off costs associated with the polar vortex.
Residential energy revenue (£m)and post tax margin (%)
Business energy revenue (£m)and post tax margin (%)
Services revenue (£m)and post tax margin (%)
1,204
3.0% 2.1%
4,475
1.9%
3.9%
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
(0.3%)(4.9%)
400
H1 2015
0.9
H1 2015
15 INTERIM RESULTS 2015
Operating profit (£m)
Period ended 30 June H1 2015 H1 2014 ∆%
British Gas 656 455 44%
Direct Energy 192 41 368%
Bord Gáis Energy 23 - nm
Centrica Energy 116 526 (78%)
Centrica Storage 13 10 30%
Adjusted operating profit 1,000 1,032 (3%)
1.9
The above operating profit figures include share of JVs and associates before interest and taxation and are before depreciation of fair value uplifts to property, plant and equipment from Strategic Investments and exceptional items and certain re-measurements.
Generation (TWh)Revenue (£m) and post tax margin (%)
5.0%
1.1
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
16
- GAS
INTERIM RESULTS 2015
Period ended 30 June (£m) H1 2015 H1 2014 ∆%
Operating profit before tax 48 465 (90%)
Operating profit after tax (23) 235 nm
The above operating profit figures include share of JVs and associates before interest and taxation and are before depreciation of fair value uplifts to property, plant and equipment from Strategic Investments and exceptional items and certain re-measurements.
A definition of operating profit after taxation is included in note 4b of the Interim Results announcement.
Average gas sales price
Europe (p/therm) Americas (US$/mmbtu)
Average liquid sales price
Europe (£/boe) Americas (US$/boe)
48.8
56.0
H1 2015 H1 2014
2.3
4.0
H1 2015 H1 2014
40.3
59.9
H1 2015 H1 2014
44.7
78.6
H1 2015 H1 2014
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
17
- E&P VOLUMES AND COSTS
INTERIM RESULTS 2015
Production volumes1
Gas (mmth) Liquids (mmboe)
Europe
Americas
1. Production volumes include 100% share of Canadian assets owned in partnership with Qatar Petroleum.
Total unit production costs
Europe (£/boe) Americas (US$/boe) Total (£/boe)
DDA Costs
Lifting & other production costs
7.5 7.5
1.5 1.2
H1 2015 H1 2014
1,196
810 749
H1 2015 H1 2014
11.812.5
15.6 14.6
H1 2015 H1 2014
7.4 8.7
12.5
15.4
H1 2015 H1 2014
9.3 10.0
12.9 12.8
H1 2015 H1 2014
1,118
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
H1 2015 H1 2014 H1 2015 H1 2014 H1 2015 H1 2014
18
- POWER
INTERIM RESULTS 2015
Operating profit (£m)
Period ended 30 June H1 2015 H1 2014 ∆%
Gas-fired (62) (70) nm
Renewables 18 (17) nm
Nuclear 108 125 (14%)
Midstream 4 23 (83%)
Power 68 61 11%
The above operating profit figures include share of JVs and associates before interest and taxation and are before depreciation of fair value uplifts to property, plant and equipment from Strategic Investments and exceptional items and certain re-measurements. Renewables includes a net loss of £40m in H1 2014 relating to the write-down of our interest in the Celtic Array offshore wind development.
3.3 TWh
4.1 TWh
£9.8/MWh
£12.0/MWh
6.1 TWh 6.2 TWh
£51.0/MWh
£49.7/MWh
Gas-fired generation (TWh)& achieved clean spark spread
Nuclear generation (TWh)& achieved prices
0.4 TWh
0.5 TWh
£113.2/MWh
£118.2/MWh
Renewables generation (TWh)& achieved prices (incl. ROCs)
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
19 INTERIM RESULTS 2015
Operating profit (£m)
Period ended 30 June H1 2015 H1 2014 ∆%
British Gas 656 455 44%
Direct Energy 192 41 368%
Bord Gáis Energy 23 - nm
Centrica Energy 116 526 (78%)
Centrica Storage 13 10 30%
Adjusted operating profit 1,000 1,032 (3%)
Storage revenue (£m)
SBU
Additional space / other
The above operating profit figures include share of JVs and associates before interest and taxation and are before depreciation of fair value uplifts to property, plant and equipment from Strategic Investments and exceptional items and certain re-measurements.
2
4
6
8
10
12
Jan 12 Jan 13 Jan 14 Jan 15
Forward seasonal gas spreads (p/therm)
Prices as at 29 July 2015
W14 – S14 spread W15 – S15 spread
W13 – S13 spread W16 – S16 spread
4650
25 20
H1 2015 H1 2014
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
20 INTERIM RESULTS 2015
Period ended 30 June (£m) H1 2015 H1 2014FY
2015e3
Centrica Energy gas and oil 424 556 800
Direct Energy 45 46 75
British Gas 41 78 100
Centrica Storage 14 13 25
Centrica Energy power1
0 37 25
Other 3 8 25
Total pre-acquisitions 527 738 1,050
Acquisitions / (disposals)2
(144) (329)
Net investment 383 409
1. Centrica Energy Power includes investments in wind farm JVs.
2. Acquisitions/ disposals in H1 2015 include the disposal of Lincs wind farm debt and the acquisition of AlertMe. Acquisitions / disposals in H1 2014 include the disposal of three Texas CCGTs,
the disposal of an interest in the Greater Kittiwake Area E&P assets, the acquisition of a package of Canadian assets from Shell and the acquisition of Bord Gáis Energy in Ireland.
3. Latest guidance for 2015.
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
21 INTERIM RESULTS 2015
Period ended 30 June (£m) H1 2015 H1 2014 FY 2014
EBITDA 1,444 1,501 2,811
Working capital movements (97) 161 (37)
Tax (144) (413) (707)
Dividends received 65 43 138
Other1(119) (6) (4)
Adjusted operating cash flow 1,149 1,286 2,201
Net investment (383) (409) (829)
Interest (88) (111) (261)
Dividends (238) (605) (864)
Share repurchase - (207) (422)
Other2(83) (13) (80)
Net cash inflow / (outflow) 357 (59) (255)
1. Other includes re-measurement of energy contracts, profit on disposal of business, employee share scheme costs, movement on provisions and defined benefit pension service cost and normal
contributions.
2. Other includes net payments for own shares, net foreign exchange movement on financing activities, payments relating to exceptional charges and defined benefit pension deficit payments.
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
22 INTERIM RESULTS 2015
1. H1 2014 net debt has been restated to include cash posted or received as collateral under margin and collateral agreements, to more accurately reflect management’s view of net debt. The items, to which the cash posted or received as collateral under margin and collateral agreements relate, are not included within net debt. For further details see note 12 of the Interim Results announcement.
Period ended 30 June (£m) H1 2015 H1 2014 FY 2014
Opening net debt (5,196) (4,942) (4,942)
Net cash inflow / (outflow) 357 (59) (255)
Other non cash movements in net
debt(66) 34 1
Closing net debt1
(4,905) (4,967) (5,196)
Margin cash (465) (230) (776)
Closing net debt excluding margin
cash posted(5,370) (5,197) (5,972)
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
23
• H1 earnings up 15%
• Operating cash flow of £1.1bn
• Good progress on reducing net debt and improving credit metrics
• Full year outlook broadly unchanged
INTERIM RESULTS 2015
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
Chief Executive
25
• Low wholesale commodity prices
• Colder than normal weather
• Highly competitive market
• Operational performance generally strong
• UK General Election
• CMA investigation
INTERIM RESULTS 2015
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
26
• Wide-ranging review
• Agree with most conclusions
• Some questions and concerns
• Active discussions ongoing
INTERIM RESULTS 2015
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
27
CUSTOMER-FACING BUSINESSES
• Safety, compliance and customer service
• Energy supply market shares broadly stable
• UK and Ireland gas pricing
• UK services accounts down; North America stable
• Billing issues in BGB
• Focus on value in North America
INTERIM RESULTS 2015
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
28
E&P AND POWER
• Safety and compliance
• E&P production broadly flat compared to 2014
• Valemon field on-stream in January 2015
• Cygnus first gas in H1 2016
• Good nuclear generation volumes
INTERIM RESULTS 2015
OPERATIONAL PERFORMANCEFINANCIAL
PERFORMANCEOPERATIONAL
PERFORMANCEINTRODUCTION
29
• 1.5m residential UK smart meters installed
• Acquisition of AlertMe; Hive 2 launched
• Accelerated investment in US solar
• FID on fifth train at Sabine Pass LNG facility
• UK gas-fired portfolio rationalisation
INTERIM RESULTS 2015
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
30
• Solid first half performance
• Positive net cash flow
• Good progress on balance sheet
• Strategic review complete
• Clear purpose, direction and priorities
INTERIM RESULTS 2015
FINANCIALPERFORMANCE
OPERATIONALPERFORMANCE
INTRODUCTION
31 INTERIM RESULTS 2015
Iain ConnChief Executive
Jeff BellChief Financial Officer
Mark HanafinManaging Director,
Centrica Energy
Mark HodgesManaging Director,
British Gas
Badar KhanPresident and CEO,
Direct Energy
30 July 2015
This presentation does not constitute an invitation to underwrite, subscribe for, or otherwise
acquire or dispose of any Centrica shares or other securities.
This presentation contains certain forward-looking statements with respect to the financial
condition, results, operations and businesses of Centrica plc. These statements and
forecasts involve risk and uncertainty because they relate to events and depend on
circumstances that will occur in the future. There are a number of factors that could cause
actual results or developments to differ materially from those expressed or implied by these
forward-looking statements and forecasts.
Past performance is no guide to future performance and persons needing advice should
consult an independent financial adviser.
33 STRATEGY PRESENTATION July 2015
Chief Executive
35STRATEGY PRESENTATION July 2015
Group financial framework
Operating capability and efficiency
Portfolio mix and capital intensity
Outlook and sources of growth
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
36
• Market trends and environment
− changes in global oil and gas markets
− changing trends in demand and customer behaviour
• Medium term view
• Sources of potential growth
STRATEGY PRESENTATION July 2015
Outlook and sources of growth
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
37
• Upstream / downstream mix
• Focus areas for growth
• Investment priorities
• Capital intensity
STRATEGY PRESENTATION July 2015
Portfolio mix and capital intensity
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
38
• Capabilities assessed
• Efficiency benchmarked
• Material efficiency opportunities identified
STRATEGY PRESENTATION July 2015
Operating capability and efficiency
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
39
• Robust financial framework
• Medium term expectations for:
− growth
− returns
− reinvestment
− distributions
− credit rating
STRATEGY PRESENTATION July 2015
Group financial framework
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
40
• Centrica well positioned
• Strengths lie in being a customer facing business
• Purpose – “to provide energy and services to satisfy the changing needs of our customers”
• Increase shareholder value through returns and growth
• Growth = post-tax operating cash flow growth
• Focus on cash flow, not necessarily on expansion
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
41
• 3-5% post-tax operating cash flow growth to 2020 and beyond
• Flat real oil and gas prices
− $70/barrel Brent oil
− 50p/therm UK gas
• Normal weather patterns
• Excludes major inorganic activity and one-off costs
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
42
CONTINUED
• Customer-facing focus
− additional £1.5bn resource allocation to 2020
• Smaller E&P and central thermal generation businesses
− reduction of £1.5bn resource allocation to 2020
• Less capital-intense business model
• Efficiency programme to deliver £750m of annual savings by 2020
− Group operating cost base in 2020 below 2015, net of inflation and growth
• Clear financial framework
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
43
• Operating cash flow growth of 3-5% per annum
• Progressive dividend reflecting operating cash flow growth
• Capital limited to £1bn per annum in near term and to 70% of operating cash flow longer term
• Underpinning dividend and credit ratings
• Post-tax ROACE of 10-12%
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
44
• Primary energy demand growth
• Fastest growing contributors will be natural gas, nuclear and renewables
• Divergence of CO2 from energy growth
• Fossil fuels still important
• Growth in LNG trade and energy marketing and trading
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
45
CONTINUED
• OECD central power generation ‘market failure’
• Distributed generation likely to take market share
• Energy supply demand in core markets at best flat
• Energy services a source of differentiation
• ‘Internet of Things’ developing rapidly
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
STRATEGY PRESENTATION July 2015
46
“To provide energy and services to satisfy the changing needs of our customers”
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
STRATEGY PRESENTATION July 2015
47
CONTINUED
• Energy and services company
• Deliver for the changing needs of our customers
• Delivering long-term shareholder value through returns and cash flow growth
• Trusted corporate citizen
• Employer of choice
• A “21st century energy company”
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
STRATEGY PRESENTATION July 2015
48
• Customer-facing businesses a source of competitive advantage
• Energy supply cash flow broadly flat
− competitive market for British Gas
− market share growth in North America and Ireland
• Stable E&P remains a material source of cash flow
• Near term growth underpinned by efficiencies; longer term growth through investment in growth areas
• Operating cash flow growth of 3-5% per annum until 2020
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
49
• Energy supply
• Services
• Distributed Energy and Power
• Connected Home
• Energy Marketing and Trading
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
50
Consumption
Competitive environment
Current marketshare
UK market environment
Service excellence
Response
Innovative
offerings
Cost efficiency
Working capital
management
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
– UK AND IRELAND ENERGY SUPPLY
STRATEGY PRESENTATION July 2015
51
Consumption
Competitive environment
Current marketshare
North America market environment
Improved propositions
and customer mix
Response
Lower churn
Cost efficiency
Working capital
management
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
– NORTH AMERICA ENERGY SUPPLY
STRATEGY PRESENTATION July 2015
0
200
400
600
800
2013 2014
52
• Increased scale following Hess Energy Marketing acquisition
• Market leading position in provision of energy to business customers
• Optimisation opportunities around capacity and storage positions
Gas
Gas
Power
Power
Bcf
US business supply volumes
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
– NORTH AMERICA BUSINESS ENERGY SUPPLY
STRATEGY PRESENTATION July 2015
53
Insurance contracts
On-demand
Landlords
Efficiency
• Focus on refreshing core offerings to hold value in a mature market
• Low current market share in mature market
• Proportion of private tenants growing
• Increase in regulation driving need for insurance cover
• Efficiency opportunities
Installation• Mature market, shift from complex to simpler boiler replacements
• Connected boiler opportunity
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
– UK SERVICES
STRATEGY PRESENTATION July 2015
54
Protection plans
Connected homes
Solar
Efficiency
• Growth potential in a fragmented ‘on demand’ market
• Customer appetite for bundling with energy offerings
• Partnerships, leverage leading UK position
• Significant growth expected in US residential solar market
• Benefits from IT projects and operational improvements from scale
Franchise • Revenue growth opportunity
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
– NORTH AMERICA SERVICES
STRATEGY PRESENTATION July 2015
55
Distributed Energy AssetsFlexible Generation New Technology Energy Efficiency1 2 3
Solar PV
Combined Heat &
Power (CHP)
Lighting
Gas engine
Diesel generator
Battery storage
Future technology
Optimisation
Energy control centre
Optimisation
4
5
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
– DISTRIBUTED ENERGY
STRATEGY PRESENTATION July 2015
56
New information on their existing energy usage,
needs and audits
Right-sized measures and installation fit for the
customers usage needs
Access new revenue sources and reduce energy bill
Tailored energy bill; access to PPAs, innovative
financing arrangements
A guarantee of performance on new installations
Consultation
Define &design
Implementation
O&M
Optimisation
Additional services
Reduced need for customer resources to perform
O&M activity
Centrica capabilitiesWhat do customers want?Customerjourney
£700m investment over next five years
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
STRATEGY PRESENTATION July 2015
57
Gas
Lighting
Electrical appliances
Consumer electronics
Water
Ventilation / air conditioning
Electricity
Plumbing & DrainsElectrical wires
Insulation & Glazing
Security
Danger alerts
BroadbandEV charging
Micro-generation
Energy storage (battery)
Property Insurance
Heating
Non-heat gas appliances
Entertainment (e.g. TV, music)
Telephony
Gas pipes & gas safety
Integration & optimisation
Intelligent tech platform
Heartland
Energy adjacencies
Other adjacencies
New technology
Non-core
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
– THE CONNECTED HOME
STRATEGY PRESENTATION July 2015
58
Scale
• Large customer base
• High volume of customer data
Brand
• In both energy & services
• Potential to build global connected
consumer brand (Hive)
Capabilities
• Existing engineer workforce, both UK &
US
• Multi-channel sales & support
• Platform (AlertMe), product development &
analytics capabilities
• Only provider offering end-to-end delivery
capabilities
Product bundling
Standalone sales & installation
Subscription services
Data analytics & insight for 3rd parties
Product & platform services for 3rd parties
Complete home energy management solution
a
b
c
d
e
f
£500m investment over next five years
Pathways to success
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
STRATEGY PRESENTATION July 2015
59
• Good benchmarked capability
• Cheniere US export contract
• Route-to-market services
• Detailed knowledge of European gas and power markets
• International marketing and trading capability
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
– ENERGY MARKETING AND TRADING
£150m investment over next five years
60
• Shift of resource allocation from E&P and power to customer-facing activities
• £1.5 billion additional resources in customer-facing growth areas
− approximately half capex, half opex
• Lower capital intensity
• Capital discipline
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
61 STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
62
• Diversification of cash flows
• Balance sheet strength to manage risk
• Role evolved away from security of supply and integration
• Appropriately scaled position
• Sufficient capability to participate effectively
• Concentrate on fewer geographies
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
63
• Size limited to 40-50mmboe per annum
• £400m-£600m per annum of capex
• Includes possible small inorganic additions post 2017
• Restoration of E&P margins a source of growth
• Strong E&P business sustainable within reduced scale
STRATEGY PRESENTATION July 2015
75
2014 2015 Future
80
40-50
£1.1bn
£800m
£400-
600m
2014 2015 Future
Production (mmboe)
Capex
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
64
• Currently in five countries
• Improve efficiencies in UK and Netherlands
• Continue to develop Norwegian assets
• Release capital from Trinidad and Tobago
• Canadian E&P business non-core
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
Canada Europe
Trinidad & Tobago
65
• More focused central power generation business
• Retain sufficient capability
• Each station considered on a plant-by-plant basis
• Capabilities transitioned towards distributed energy
• New Distributed Energy and Power business unit established
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
STRATEGY PRESENTATION July 2015
66
• Diversity of cash flows and balance sheet strength
• Limited optionality
• Future value dependent on
− operational excellence
− life extensions
− effective cost management
− capacity market
• Nuclear shareholding considered as a financial investment
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
67
• Exit our 245MW portfolio of wind assets
• Scale not material
• New offshore wind expensive
• No future potential projects
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
68
• Hold the Rough gas storage asset
• Not seen as a growth option given low seasonal gas spreads
• Focus on completing the assessment of operating integrity
• Strategic storage asset for the UK
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
69
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
Group financial framework
Operating capability and efficiency
Portfolio mix and capital intensity
Outlook and sources of growth
STRATEGY PRESENTATION July 2015
4.2
2015 Inflation Efficiency 2020 Growth
70
• Gross efficiencies of £750m per annum by 2020
• Efficiency programme excludes
− cost of smart metering
− major acquisitions or disposals
− additional investment in growth areas
• Like-for-like opex base down £300m after taking account of inflation
• 2020 opex at or below 2015 including additional investment in growth areas
STRATEGY PRESENTATION July 2015
SUMMARYSUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
-£300m
2015 2018 2020
71
• Boundaries – safety, compliance and customer service
• Two-thirds of efficiencies by end 2018
• Required investments of £500m-£600m over next five years
STRATEGY PRESENTATION July 2015
Realised efficiency savings
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
Inflation
Underlying operating
cost base
-£500m -£750m
72
• Customer facing businesses
− back office simplification, consolidation and automation
− front office simplification and optimisation
− sales efficiencies
− shared services for marketing and network services
• Centrica Energy simplification and efficiency
• Group functions and corporate centre
• Procurement and supply chain efficiencies
STRATEGY PRESENTATION July 2015
SUMMARYSUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
73
Invest in service excellence
Increase efficiency and optimise working capital
Deepen customer relationships
Transform current energy and services offers
Develop talent
Common strategic priorities across our customer-facing businesses Leading to the same 5 core propositions
• We help you to use energy efficiently
• We give you peace of mind
• We help you conveniently control your devices
• We supply your energy needs
• We service your home / business
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
STRATEGY PRESENTATION July 2015
74
• Reduction in like-for-like headcount of around 6,000 roles
− half attrition
− half redundancy
• Redundancies mainly by 2017
• 2,000 roles created through growth
• Net reduction of 4,000 roles
STRATEGY PRESENTATION July 2015
SUMMARYSUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
75
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
Group financial framework
Operating capability and efficiency
Portfolio mix and capital intensity
Outlook and sources of growth
STRATEGY PRESENTATION July 2015
Chief Financial Officer
• ROACE • 10-12%
77 STRATEGY PRESENTATION July 2015
• Operating cash flow • 3-5% growth p.a.
• Dividend • Progressive in line with operating cash flow
• Controllable costs • Cost growth < inflation
• Capital re-investment• Investment <70% of Operating cash flow
• Limited to £1bn p.a. in 2016-17
• Credit rating• Strong investment grade
(Baa1/BBB+ or above)
Targets Metrics
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
78
• Operating cash flow most appropriate measure of business performance
− underpins dividend and credit rating
− fundamental driver of shareholder value
• Deliver £300m-£600m of incremental cash flow by 2020
− ~£2bn current operating cash flow
− 3-5% growth rate range
− $70/barrel Brent oil, 50p/therm UK gas
• Excludes one-time cost to achieve of £500m-£600m
− will disclose separately
STRATEGY PRESENTATION July 2015
c£2bn
2015 2020
£300m-
£600m
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
2015 2016 2017 2018 2019 2020
79 STRATEGY PRESENTATION July 2015
Energy Supply
E&P
Services,
Distributed Energy
and Power,
Connected Homes,
Energy Marketing
and Trading
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
3-5%
80
• Strong investment grade credit ratings important for Centrica
− large user of collateral
− efficient procurement of energy
− cost effective short term sources of liquidity
STRATEGY PRESENTATION July 2015
SUMMARYSUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
Current
Strong
investment grade Baa1 BBB+
A-(negative outlook)
Baa1(stable outlook)
81 STRATEGY PRESENTATION July 2015
SUMMARYSUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
E&P (including maintenance)
Rest of Group
maintenance capex
Additional investment
consistent with financial
framework
Potential to invest
in growth areas
£1bn
£800m£400m-
£600m
£250m
£200m-
£300m
2015 2016 2017 2018 2019 2020
82 STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
2014 2018+2015 2016 -17
EBITDA
Tax and interest
Dividends
Investment
83
• Progressive dividend policy
• Dividend linked to sustainable growth in operating cash flows
• Scrip alternative retained
− kept under review
STRATEGY PRESENTATION July 2015
Sustainable
cash flow growth
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
12.0p
Rebased dividend Future
84
• Progress measured against parameters set out in strategic review
• Finalise future reporting in the second half
− reporting segments and key performance indicators
− transparency of changes
• ‘Rules of thumb’ to help understanding of changes to commodity prices and weather
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
• ROACE • 10-12%
85 STRATEGY PRESENTATION July 2015
• Operating cash flow • 3-5% growth p.a.
• Dividend • Progressive in line with operating cash flow
• Controllable costs • Cost growth < inflation
• Capital re-investment• Investment <70% of Operating cash flow
• Limited to £1bn p.a. in 2016-17
• Credit rating• Strong investment grade
(Baa1/BBB+ or above)
Targets Metrics
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
Chief Executive
87
• Energy and services company
• Purpose – “to provide energy and services to satisfy the changing needs of our customers”
• Long term shareholder value through returns and growth
• 3-5% per annum operating cash flow growth
• £750m per annum cost efficiency programme
• Growth focus on customer-facing businesses and reduce scale in E&P and central power generation
− £1.5bn resource reallocation to 2020
• Progressive dividend policy and strong investment grade credit rating
STRATEGY PRESENTATION July 2015
SUMMARYOUTLOOK AND
SOURCES OF GROWTHOPERATING CAPABILITY
AND EFFICIENCYGROUP FINANCIAL
FRAMEWORKPORTFOLIO MIX ANDCAPITAL INTENSITY
88 STRATEGY PRESENTATION July 2015
Iain ConnChief Executive
Jeff BellChief Financial Officer
Mark HanafinManaging Director,
Centrica Energy
Mark HodgesManaging Director,
British Gas
Badar KhanPresident and CEO,
Direct Energy
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