harnessing the power of virtual learning · 2020. 8. 14. · access to learning content via an...

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Harnessing the Powerof Virtual Learning

by Deanna Foster

Perspectives:Virtual Learning

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Welcome to the WebinarA few logistical notes

Perspectives:Virtual Learning

• Questions: Please send us your questions during the broadcast using the Q&A panel on the side of your screen.• During the broadcast all attendees will be muted.

• Technical Difficulties: If you encounter difficulties, we recommend leaving the webinar and then rejoining.

• Recording: This broadcast is being recorded and the recording will be made available to you within 48 hours via email

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Presenter

Deanna FosterDirector, Design Center of Excellence, Global Learning ServicesHarvard Business Publishing Corporate Learning

Perspectives:Virtual Learning

© 2020 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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The world’s most trusted source of ideas that matter and prepare you for the challenges of today and tomorrow.

© 2020 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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On Site Residential or

on location

Cohort-Based Live virtual learning

Self-PacedPersonalized

learner-drivenTranslated to a continuum of learning, experiences that motivate and empower your talent.

© 2020 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Tailored to rapidly scale across geographies and leader levels to drive business impact.

C-suite Senior Leaders

Emerging Leaders

New Employees

© 2020 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Our experiences evolve to meet learner needs and transform the nature of your work.

• Personalized• Adaptive• Predictive• In the flow of work• At the speed of reality

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Harnessing the Powerof Virtual Learning

Perspectives:Virtual Learning

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Harvard Business Publishing Corporate Learning Survey, April 2020

of participants responded that virtual learning isn’t new to their organizations.

Perspectives:Virtual Learning 75%

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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What do we mean by virtual learning?

Perspectives:Virtual Leadership Development

We use the term “virtual” to refer to blended learning experiences that are a mix of live virtual events and anytime/ anywhere access to learning content via an online platform. Individual learning content is enhanced with collaborative learning elements like online discussion forums and group project meetings. In-person, instructor-led sessions may also be part of the blended learning experience.

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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LearningOVER TIME is learning that WORKS.

Perspectives:Virtual Learning

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Spaced LearningChanges behavior. Delivers impact.

Perspectives:Virtual Learning

LearningExperience

LearningExperience

LearningExperience Impact

DiscoveryApplicationIntegration

DiscoveryApplicationIntegration

DiscoveryApplicationIntegration

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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When learning comes in smaller bursts over time, when some part of it is self-directed, when—thanks to virtual technology—learners can choose when and where it works for them, they can and will make time for it.

Perspectives:Virtual Learning

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Methods to leverage virtual learning experiences for engagement

Perspectives:Virtual Learning

• Video• Audio• Work-based application• Participant-centered

case discussions• Team-based project

work• Assessments• Simulations

• Peer coaching• Expert guest lectures• Executive panel

discussions• Games• Competitions • Discussion boards• Social networking• Hack-a-thons

Drive learning impact with:

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Virtual learning enables the creation of dynamic learning experiences

Perspectives:Virtual Learning

Incorporates:• Discovery and choice• Practice and feedback• Peer interaction• New skills and behaviors

Allows learners to:• Be more self-directed in their development

• Focus on what’s relevant to their challenges

• Apply learning immediately

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Virtual learning lets organizations offer learning experiences that occur over time and can be naturally and non-disruptively integrated within each learner’s workday.

Perspectives:Virtual Learning

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Design of virtual learning experiences for impactFour-phased learner-centric model

Perspectives:Virtual Learning

Engage Discover Act Integrate

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Engage | Discover | Act | Integrate

Perspectives:Virtual Learning

Tools to drive engagement:• Senior sponsor videos• Online surveys• Assessments and self-evaluations• Provocative and relevant content

To promote engagement, establish:

• Relevance • Need

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Engage | Discover | Act | Integrate

Perspectives:Virtual Learning

Virtual learning tools to acquire new knowledge:• Podcasts, videos, articles• Tip sheets and longer-form reading• Lessons• Peer discussions: discussion boards, social channels,

virtual sessions

• Absorb it• Think about it• Compare it to what they know• Formulate questions• Anticipate how to use it

Acquisition of new knowledge happens when learners are most able to:

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Engage | Discover | Act | Integrate

Perspectives:Virtual Learning

Performance support tools to practice new behaviors:• Short tasks• Action learning activities• Work-based activities• Virtual debrief sessions• Discussions boards• Coaching

• New behaviors• Shift in mindsets• Process improvements

Applying learning in the work environment drives:

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Perspectives:Virtual Learning

Engage | Discover | Act | Integrate

Apply learning and behaviors

Receivefeedback frommanagers, peers, team

Modify behavior

Access virtual learning platform for content, tools, connections for ongoing refinement

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Perspectives:Virtual Learning

Reasons organizations have adopted virtual learning

Consistency and scale

Time and flexibility

Learning impact

Engages diverse learners

Collaborative networks

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Considerations when implementing virtual learning

Perspectives:Virtual Learning

Does your L&D team have the requisite skills to design and deliver learning virtually?

Are your facilitators comfortable with virtual delivery?

Do you have the requisite platform technology and support staff to ensure a seamless learner experience?

Will senior leaders participate as role models to support a virtual learning experience?

How much experience have your learners had with virtual delivery?

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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THERE’S A REASON ORGANIZATIONS HAVE ADOPTED VIRTUAL LEARNING

If your organization isn’t yet harnessing the power of virtual learning, now’s

the time.

It works!Impact of Virtual Learning

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Q&A

Perspectives:Virtual Learning

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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harvardbusiness.org

@HBPCorpLearning

Harvard Business Publishing Corporate Learning

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Thank you.

CONTACT

Deanna FosterDirector, Design Center of Excellence, Global Learning Servicesdeanna.foster@harvardbusiness.org

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Virtual learning lets organizations offer learning experiencesthat occur over time and can be naturally and non-disruptivelyintegrated within each learner’s workday.

Impact of Virtual Learning

© 2019 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

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Virtual learning enables learning that stands the test of time, that’s not forgotten when the “textbook”—hard or soft copy—is “shelved.” It provides organizations the ability to more efficiently and effectively reach a broader range of learners—a key consideration when it is increasingly recognized that there are leaders whose experience and expertise can be tapped into at all levels throughout an organization.

Impact of Virtual Learning