hannah doan's resume & references

Hannah Doan 22 Alexandra Blvd St. Catharines ON L2P 1J7 (905) 324 - 8463 hdoan145@gmail.com

Objective: To obtain an Administrative Assistant position where I can utilize my organizational and interpersonal skills.

Education:

Niagara College, Niagara-on-the-Lake Campus Executive Office Administration

September, 2012 December, 2014

Relevant Coursework:

Customer Service

Document Development

Office Environment and Procedures

Related Skills: Microsoft Office 2013 Sage Simply Accounting Citrix Spreadsheets Time Management

Work Experiences:

Niagara College, Niagara-on-the-Lake Campus Information and Technology Services SWAT Student (Students Who Advance Technology)

October, 2013 December, 2014

Primary Responsibilities:

Resolved computer, network, printer and photocopier issues.

Responded to general computer and technology inquiries.

Helped students understand technology processes.

Maintained a clean work environment for library and computer labs.

Niagara College, Niagara-on-the-Lake Campus Center for Students with Disabilities Disability Services Resource Assistant

May, 2014 August, 2014

Primary Responsibilities:

Scheduled appointments and follow-up appointments for students, managers, counsellors, advisors, and staff.

Provided information and assistance to students with disabilities.

Processed and updated intake services and databases.

Administered Letters of Accommodations to students and other daily administrative tasks.

The City of St. Catharines Recreation and Community Services Administrative Student Assistant

April, 2013 August, 2013

Primary Responsibilities:

Responded to inquiries by the general public at the counter, over the phone and via e-mail.

Opened and processed departmental mail and prepared various correspondence and memos.

Processed payments and fees and other administrative tasks.

Canadian Biker Build Off, Welland Personal Assistant

August, 2002 August, 2008

Primary Responsibilities:

Maintained an itinerary and managed time efficiently.

Delegated tasks, created vendor, motorcycle builder, and visitor packages, organized and prepared inventory.

Ran errands; ordered and picked up promotional flyers, posters, goods, and merchandise.

E-Portfolio: hannahdoan.weebly.com References Available upon Request

Hannah Doan 22 Alexandra Blvd St. Catharines ON L2P 1J7 (905) 324 - 8463 hdoan145@gmail.com

References

Jay Schellenberg ITS Help Desk Coordinator

Niagara College ITS Help Desk

(905) 931 - 5651 jschellenberg@niagaracollege.ca

Bradley Galliap SWAT Coordinator

Niagara College ITS Help Desk

(905) 329 - 3642 bradgillap@gmail.com

Amy Tomaino Manager of Administrative Services

The City of St. Catharines Recreation and Community Services

(905) 688 - 5601 Ext. 3157

atomaino@stcatharines.ca

Lisa Taché Marketing, Advertising and Promotions Manager

Clare’s Harley Davidson® of Niagara

(905) 684 - 4647 lisa@clarescycle.com