go big or go homeaway with jira and confluence

Go big or go

MICHAEL KUHL • SR. MGR. IT OPS • HOMEAWAY • @MEKUHL

HomeAway

© 1997 Columbia Pictures

Spring

© 1997 Columbia Pictures

Summ

er

The four stages of admin Y e a h , I ’ d a d m i n t h a t .

I a m s o a d m i n i n g t h i s .

L e t ’ s n o t o v e r d o i t !

I t g e t s b e t t e r .

Yeah, I’d admin that.

All right, I'm in. 'Cause there's some next level sh!t going on and I'm OK with that.

© 1997 Columbia Pictures

We’ve got admins now!

bit.ly/lucychocolate

We went big on JIRA

0!

20000!

40000!

60000!

80000!

100000!

120000!

140000!

160000!

180000!

200000!

2011! 2012! 2013! 2014! 2015!

Issues!

Issues!

We got admins!

We went big on Confluence

0!

100000!

200000!

300000!

400000!

500000!

600000!

2009! 2010! 2011! 2012! 2013! 2014! 2015!

Pages!

Pages!

We got admins!

Getting your arms around things.

§  Consolidate Ownership

§  Process Lite §  Socialize

Learn Atlassian’s fit

§  Licenses, Budget, Growth

§  Usage patterns

§  Team and Mgmt Perception

Make a plan

Tell Your Boss

I’m so adminning this.

Admins Serve

Servant Teammate Leader

your teammates your apps you

Take Care

Mentoring, but not meddling

But, get ready…..

Let’s not overdo it!

You know you’ve reached it…

© 1997 Columbia Pictures

Marketing does JIRA Lobbyist do Confluence

Atlassian Marketplace

Risk, reward, responsibiity Evaluating function, adoption

I can stop adding plugins anytime

Stop counting. There’s 42.

Standards and Practices Graveyard of bright ideas

Shaking Snow Globes

It gets better.

Confluence Chills

0!

100000!

200000!

300000!

400000!

500000!

600000!

2009! 2010! 2011! 2012! 2013! 2014! 2015!

Pages!

Pages!

Peak JIRA

It gets evolved

DB Team on JIRA!• Mktg Ops Customer!

DB Team on JIRA!• Mktg Ops on JIRA!

DB Team on JIRA!• Mktg Ops JIRA v2!• Mktg Creative on JIRA v1!

It gets deeper

HomeAway Monitoring Operations Center

It gets bigger

tororo reaction / Shutterstock.com

Moved 600+ Developers

CSR, Dev, Facilities, Finance, Help Desk, Hosting, PMO, Product Mgmt, Sales Ops, Training…

It gets done