gcc building security procedure staff training. why is security so important? burglary burglary...

GCC BUILDING GCC BUILDING SECURITY SECURITY

PROCEDUREPROCEDURE

STAFF TRAININGSTAFF TRAINING

Why is security so Why is security so important?important?

BurglaryBurglary VandalsVandals Loss of facilityLoss of facility Cost of repairs/replacementCost of repairs/replacement Part of being a good stewardPart of being a good steward

False AlarmsFalse Alarms

90% are caused by USER 90% are caused by USER ERROR!ERROR!

ONE BILLION ONE BILLION dollar problem!dollar problem! Danger to Police OfficersDanger to Police Officers Danger to CiviliansDanger to Civilians Waste of resourcesWaste of resources Fines cost the churchFines cost the church

Purpose of SystemPurpose of System

TO DETER CRIMINAL ACTS TO DETER CRIMINAL ACTS AND DETECT AND DETECT

UNAUTHORIZED ENTRY UNAUTHORIZED ENTRY TO OUR FACILITY.TO OUR FACILITY.

GCC BUILDING SECURITY GCC BUILDING SECURITY PROCEDUREPROCEDURE

Procedure manual at each access door

Pocket card with abbreviated instructions

Access code is the SAME as security code!

Access will be limited to normal hours of 5:30am until 10:00pm for those without security training.

GCC BUILDING SECURITY GCC BUILDING SECURITY PROCEDUREPROCEDURE

General Security Procedures SECTION ONEPhysical Security Check SECTION TWOBuilding Map with Checkpoints SECTION TWO – MAPDaily Security Checklist SECTION TWO – LOGTurning On Alarm System SECTION THREETurning Off Alarm System SECTION FOURFalse Alarm Contact List SECTION FIVETroubleshooting SECTION SIX

INDEX

SECTION ONE General Security Procedures

AUTOMATIC SECURITY SYSTEM OPERATION

The alarm system is programmed to automatically “arm” or “turn itself on” at 10:00pm each night and “off” the next morning at 5:30am. HOWEVER, PHYSICAL SECURITY CHECK MUST BE DONE!

SECTION TWO PHYSICAL SECURITY

Critical that doors are secured. Critical that doors are secured.

WHY?WHY?

IT IS OUR BEST DEFENSE AGAINST VANDALS, BURGLARS & HELPS POLICE!

Interior lighting is critical. Interior lighting is critical.

WHY?WHY?

START HEREZone 3

CHECK BOTH SIDES

Joe Lastonetoleave10:05 PM5/20/02

Zone 1

Zone 2

Zone 8

Zone 3

Zone 16

Zone 13

Zone 12

Zone 11

Zone 10

Zone 15

3rd Base Hallw

ayZone

9Zone

5

2nd Base Hallw

ayZone

6NameTimeDate

If you are not the last person leaving the premise, please record the name of the

responsible party that will be left to secure the building

GCC SECURITY CHECKLIST - NORTH

Joe Lastonetoleave10:05 PM5/20/02

Zone 1

Zone 2

Zone 8

Zone 3

Zone 16

Zone 13

Zone 12

Zone 11

Zone 10

Zone 15

3rd Base Hallw

ayZone

9Zone

5

2nd Base Hallw

ayZone

6NameTimeDate

If you are not the last person leaving the premise, please record the name of the

responsible party that will be left to secure the building

GCC SECURITY CHECKLIST - NORTH

LOGLOG

• LAST PERSON MUST ENTER NAME

• EACH DOOR MUST BE CHECKED

SECTION THREE TURNING “ON” SYSTEM

All-Call PAGEAll-Call PAGE – To insure no one is – To insure no one is left in the building you should make left in the building you should make a page to notify everyone that you a page to notify everyone that you are about to turn on (arm) the alarm are about to turn on (arm) the alarm system. Dial system. Dial *10 (*10 (Wait for a Wait for a response)response)

SECTION THREE TURNING “ON” SYSTEM

If you have properly followed the If you have properly followed the “Physical Security” check, you “Physical Security” check, you should see a “should see a “Green Green Ready” light on Ready” light on the alarm keypad, Display on keypad the alarm keypad, Display on keypad should read ……………….should read ……………….

GRACE CC PLANOREADY TO ARM

SECTION THREE TURNING “ON” SYSTEM

IF you do not have a green IF you do not have a green

ready light press “ ready light press “ ** “ to see “ to see which zone(s) have a problem, which zone(s) have a problem,

look them up on the map & look them up on the map & recheck that they are closed and recheck that they are closed and

locked.locked.

IF that fails, go to Troubleshooting IF that fails, go to Troubleshooting Section for more instructionsSection for more instructions

SECTION THREE TURNING “ON” SYSTEM

With the With the GREENGREEN ready light on…. ready light on…. Know your security code….Know your security code…. Be sure you have keys, handbags, etc.Be sure you have keys, handbags, etc. You must use a door with electronic access You must use a door with electronic access

to exit – you cannot use anotherto exit – you cannot use another door!door!

ENTER YOURENTER YOUR CODE CODE, THEN PRESS, THEN PRESS “ “ 2 2 ” – YOU SHOULD HEAR ” – YOU SHOULD HEAR TWO TWO

BEEPSBEEPS and the and the REDRED ARMED LIGHT ARMED LIGHT SHOULD COME ON – SHOULD COME ON – YOU HAVE 45 YOU HAVE 45

SECONDS TO EXIT!SECONDS TO EXIT!

SECTION THREE TURNING “ON” SYSTEM

After exiting – check to insure the After exiting – check to insure the electronic doors are locked electronic doors are locked

IF they fail to lock, return into the IF they fail to lock, return into the building and immediately “turn-off” building and immediately “turn-off”

alarm system (your code +1) and alarm system (your code +1) and call someone on the Emergency call someone on the Emergency

Contact ListContact List

PLEASE DO NOT LEAVE THE PLEASE DO NOT LEAVE THE BUILDING UNLOCKED!BUILDING UNLOCKED!

SECTION FOUR TURNING “OFF” SYSTEM

IMPORTANT: IMPORTANT: You You MUSTMUST enter through enter through the electronic access doors where the the electronic access doors where the

alarm keypads are located…alarm keypads are located…

Entering through the side doors WILL Entering through the side doors WILL activate an alarm if it is turned on and activate an alarm if it is turned on and

you will have to call the monitoring you will have to call the monitoring center to cancel the Police Dispatch!center to cancel the Police Dispatch!

SECTION FOUR TURNING “OFF” SYSTEM

IMPORTANT: IMPORTANT: If the keypad If the keypad beeps rapidlybeeps rapidly upon entering the premises, it indicates that upon entering the premises, it indicates that an alarm has occurred during your absence. an alarm has occurred during your absence.

Depending on the time of day or Depending on the time of day or circumstances and you feel unsafe or circumstances and you feel unsafe or

believe some unauthorized person is in the believe some unauthorized person is in the building, building, LEAVE IMMEDIATELY and LEAVE IMMEDIATELY and CONTACT THE POLICE or CONTACT CONTACT THE POLICE or CONTACT

SOMEONE ON THE “GCC FALSE ALARM SOMEONE ON THE “GCC FALSE ALARM CONTACT LIST” from a nearby safe CONTACT LIST” from a nearby safe

locationlocation..

SECTION FOUR TURNING “OFF” SYSTEM

Normal entry - Keypad should be beeping Normal entry - Keypad should be beeping slowly. TO TURN OFF - Enter your slowly. TO TURN OFF - Enter your security security codecode and immediately and immediately presspress 11. . (Repeat if you hit a wrong number or (Repeat if you hit a wrong number or system fails to shut off – system fails to shut off – remain calmremain calm))

The Ready message will be displayed (if The Ready message will be displayed (if no alarms have occurred while armed) no alarms have occurred while armed) and the keypad will and the keypad will beep oncebeep once to confirm to confirm that the system is disarmed. The Red that the system is disarmed. The Red light on the keypad should go off.light on the keypad should go off.

SECTION FOUR TURNING “OFF” SYSTEM

IF SYSTEM FAILS TO SHUT OFF AND IF SYSTEM FAILS TO SHUT OFF AND KEYPAD INDICATES AN ALARM KEYPAD INDICATES AN ALARM

CONDITION PLEASE GO TO CONDITION PLEASE GO TO “FALSE “FALSE ALARM CONTACT”ALARM CONTACT” SECTION FIVE AND SECTION FIVE AND

FOLLOW PROCEDURE FOR FOLLOW PROCEDURE FOR CANCELLING THE POLICE DISPATCH – CANCELLING THE POLICE DISPATCH – THENTHEN CALL SOMEONE ON THE “GCC CALL SOMEONE ON THE “GCC EMERGENCY CONTACT LIST” FOR EMERGENCY CONTACT LIST” FOR

HELP.HELP.

KEYPAD DEMOKEYPAD DEMO

Virtual KeypadVirtual Keypad

SECTION FIVE FALSE ALARM CONTACT LIST

Contains phone numbers for the Contains phone numbers for the monitoring center monitoring center

Lists alarm repair number(s)Lists alarm repair number(s) GCC Emergency Contact namesGCC Emergency Contact names

STOPPING POLICE DISPATCH

You must initiate the call to ABC You must initiate the call to ABC Security Monitoring CenterSecurity Monitoring Center

Give them the following info:Give them the following info:– Location: Grace Community ChurchLocation: Grace Community Church– Account Number…Account Number…– Your Name…Your Name…– Clearance Code…Clearance Code…

SUGGESTION: KEEP LAMINATED INFO CARD WITH YOU.

““Enter Password Enter Password here”here”

SECTION SIX TROUBLESHOOTING

Keypad Alarm SoundsKeypad Alarm Sounds Keypad beeps rapidly “Check” is Keypad beeps rapidly “Check” is

displayeddisplayed Staying late – Delaying Auto-Arm Staying late – Delaying Auto-Arm

past 10pmpast 10pm Bypassing faulted zonesBypassing faulted zones Failure of electronic lockFailure of electronic lock

ReviewReview

How important is physical security?How important is physical security? Why are false alarms bad?Why are false alarms bad? What is the primary cause of false alarms?What is the primary cause of false alarms? What is the difference between your door What is the difference between your door

access code and your security code?access code and your security code? What doors must you use to enter/exit?What doors must you use to enter/exit? How do you turn off the alarm system?How do you turn off the alarm system? Can I Practice on keypad using my code?Can I Practice on keypad using my code?

QUESTIONS?

THANK YOU!