future decoded 2015 - data culture panel - nov 10th 2015
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Data Culture Panel
Jon WoodwardBusiness Lead for Data PlatformMicrosoft UK
@JLWoodward
#DataCulture
Industry transformation accelerating
75 Years to 100M users 2.4 years
New Data World Order
Gartner predicts that by 2017, 20% of all market leaders will lose their number one position to a company founded after the year 2000 because of a lack of data business advantage
The Opportunity
The Panel
Gary Richardson, Head of Engineering, KPMG
Duncan MacMillan, IT Director, Berendsen
Andrew Brooks, Customer Experience Analytics, TfL
Manuel Vellutini, Co-CEO, Tagetik
Raising Data Culture
Gary RichardsonUK Head of Data EngineeringKPMG in the UK
@garydata
The Challenge
The Opportunities
IoT, Big Data and the Cloud
Duncan MacMillanIT Director, Berendsen
The Problem
The Solution
Why did it work
Growing a Data Culture
Andrew BrooksCustomer Experience AnalyticsTransport for London
TFL is learning to meet rising expectations of customers and citizens though better exploitation of data
Our Raison D'être
“Keep London working and growing, and make life better for citizens”
How to:
Plan ahead to meet the challenges of a growing population
Unlock economic development and growth
Meet the rising expectations of our customers and users:
25 million London
Underground
journeys a week
8.6 million people
rising to 10 million
people by 2030
46 million bus
journeys a week
Andrew Brooks – Compliance Manager, Customer Experience Analytics, Transport for London
The “Act on Fact” Framework – Making it stick!Growing a Data Culture (aka an Evidence Based Decision Making Culture)
Andrew Brooks – Compliance Manager, Customer Experience Analytics, Transport for London
That’s simple
enough even
for even me!
Andrew’s tips for driving cultural change – let’s discuss...
Understand the ‘Learning Journey’ Plot where you think every stakeholder is (and keep it
private!)
Seek out those that get it! Initially don’t waste time with those that don’t!
Create x-functional SME groups Break down the silos by building communities of interest (they
will ‘pull’)
Facilitate ‘show and tell’ Encourage X-functional learning/help/co-
operation/sharing/working, (a powerful tool)
Exploit internal collaboration/ social
platforms
A game changer if you are not too early – Career limiter if you
are (a minefield you must cross!)
Develop ‘top down’ PoV’s (and encourage
your SME’s to follow), AND deliver change
bottom-up
Being right, is not enough right now, but its good for people to
know where the ideas really came from .
Bank wins – communicate widely, (but note next bullet!)
Learn ‘Old world / New World’ rules* and
how to exploit
Basically, there is no ‘paint by numbers’ plan for Data Culture –
Every culture is at a different level of readiness to learn and
adapt..!
*See Dr Eddie Obeng for moreAndrew Brooks – Compliance Manager, Customer Experience Analytics, Transport for London
Data Culture Conundrum
Manuel VellutiniCo-CEOTagetik
ACCOUNTING & FINANCIAL CLOSE
FINANCIAL AND OPERATIONAL
PLANNING
REGULATORY & DISCLOSURE
REPORTING
TREASURY
CFO
Big Data = Complexity for CFOs
Volume & Sources
Converting Data to Information
Governed Decision-making
DATA CULTURE CONUNDRUM
Control. Comply. Collaborate.
Take control of financial management systems and processes
Establish a «single source of the truth»
Empower collaborative decisions with trusted
information
ADDRESSING THEDATA CULTURE CONUNDRUM
Solving Data Culture Conundrum for the CFO
Big Data = Complexity
Question
How do you start to drive a Data Culture in your Organisation ?
Question
What has been the key aspect to get right, when driving a Data Culture?
Question
What is next for your drive for a Data Culture?
The Panel
Gary Richardson, Head of Engineering, KPMG
Duncan MacMillan, IT Director, Berendsen
Andrew Brooks, Customer Experience Analytics, TfL
Manuel Vellutini, Co-CEO, Tagetik
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