forsyth conference center cumming, ga · 2019. 11. 4. · navy medicine white house mayo clinic...
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Friday, October 25, 20194:10 – 5 PMForsyth Conference CenterCumming, GA
Dr Connie Mariano, MD, FACPRear Admiral, U. S. Navy (retired)President, Center for Executive MedicineScottsdale, Arizona
Journey
Lessons
WOW = Words of Wisdom
24 years U. S. Navy
It’s not just a job
It’s an adventure
Be all you can be
Leadership
Navy medicine
White House
Mayo Clinic
Concierge Care
SERVICE
Service
TRUST
Service
Trust
ACCESS
Service
Trust
Access
RELATIONSHIP
Service
Trust
Access
Relationship
REVENUE
Service
Trust
Access
Relationship
Revenue
REPUTATION
What is your mission?
Quality of care
Time is of the essence
Ultimate customer experience
YOU are the practice
Take care of business
Take care of you
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