followership followership two-dimensional model of follower behavior (kelley, robert...

FollowershipFollowership

• Two-Dimensional Model of Two-Dimensional Model of Follower Behavior Follower Behavior (Kelley, Robert 1992)(Kelley, Robert 1992)

- Five Types of Followers- Five Types of Followers

• Characteristics of Effective Characteristics of Effective FollowershipFollowership

• Two-Dimensional Model of Two-Dimensional Model of Follower Behavior Follower Behavior (Kelley, Robert 1992)(Kelley, Robert 1992)

- Five Types of Followers- Five Types of Followers

• Characteristics of Effective Characteristics of Effective FollowershipFollowership

FollowershipFollowership(Kelley’s Model of Follower Behavior )(Kelley’s Model of Follower Behavior )

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

SHEEPSHEEPPassive followerPassive follower

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

SheepSheep

• Passive/Dependent,Uncritical ThinkingPassive/Dependent,Uncritical Thinking• Lack InitiativeLack Initiative• Do Not Play An Active RoleDo Not Play An Active Role• Simply Comply With Any Order GivenSimply Comply With Any Order Given

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

Sheep YES PEOPLEYES PEOPLEConformist followerConformist follower

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Yes PeopleYes People

• Active/Dependent, Uncritical Active/Dependent, Uncritical ThinkingThinking

• Readily Carry Out Orders Readily Carry Out Orders UncriticallyUncritically– Dangerous If Orders Contradict Dangerous If Orders Contradict

StandardsStandards

• Example: Person who always Example: Person who always says what he thinks leaders says what he thinks leaders want to hearwant to hear

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

SheepSheep

SURVIVORSSURVIVORS

Yes PeopleYes People

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

SurvivorsSurvivors • Right In The MiddleRight In The Middle

• Rarely Committed To Work/Group GoalsRarely Committed To Work/Group Goals

• Don’t Make Waves/Do Just Enough To Get ByDon’t Make Waves/Do Just Enough To Get By

• Mediocre Performers Clogging The Arteries Of Mediocre Performers Clogging The Arteries Of An OrganizationAn Organization

• Example: “ROAD”Example: “ROAD”

FollowershipFollowership

PassivePassive

IndependentIndependent, Critical Thinking

ActiveActive

Sheep

Survivors

ALIENATEDALIENATEDFOLLOWERSFOLLOWERS

Yes People

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Alienated FollowersAlienated Followers• Passive/Independent,Passive/Independent,

Critical ThinkingCritical Thinking

• Festering Wounds In Festering Wounds In An OrganizationAn Organization

• Criticize At Will But Criticize At Will But Never Offer Never Offer Constructive SupportConstructive Support

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

SheepSheep

SurvivorsSurvivors

AlienatedAlienatedFollowersFollowers

EFFECTIVEEFFECTIVEFOLLOWERSFOLLOWERS

Yes PeopleYes People

Effective FollowersEffective Followers

• Active/Independent,Critical Thinking Active/Independent,Critical Thinking • Problem SolversProblem Solvers• Can Work With OthersCan Work With Others• Reflect On Organizational GoalsReflect On Organizational Goals• Not Hesitant To Bring Concerns To LeaderNot Hesitant To Bring Concerns To Leader

Characteristics of Characteristics of EffectiveEffective FollowershipFollowership

Exemplify Core ValuesExemplify Core Values

–Integrity FirstIntegrity First

–Service Before SelfService Before Self

–Excellence In All We DoExcellence In All We Do

DecisionDecision MakingMaking- Sound thought processes

- Achievement through teamwork

Communication SkillsCommunication Skills

- Listening ability

- Reading comprehension

- Tactful feedback

Commitment

- Displays loyalty

- Fully supportive of the mission and leadership

- Willing to go the “extra mile”

Problem Solving

- Wants to be challenged

- Desires responsibility

Organizational Organizational UnderstandingUnderstanding

- Can see the big picture

- Understands importance of their job

FlexibilityFlexibility- Can adapt and overcomeCan adapt and overcome

- Remains calm during new challengesRemains calm during new challenges

CompetenceCompetence- Never stops learning- Actions speak louder than words- Not afraid to share information

CourageCourage

• Stands up for what’s

right

• Knows when to speak

• Knows when to be quiet

EnthusiasmEnthusiasm • Passion and Excitement• Positive Attitude

FollowershipFollowershipSummarySummary

-- Two-Dimensional Model of FollowerTwo-Dimensional Model of Follower

BehaviorBehavior

-- Five Types of Followers-- Five Types of Followers

- Characteristics of Effective- Characteristics of Effective

FollowershipFollowership

"Leadership is all about people. It is not about "Leadership is all about people. It is not about organizations. It is not about plans. It is not organizations. It is not about plans. It is not about strategies. It is all about people--about strategies. It is all about people--motivating people to get the job donemotivating people to get the job done. You have . You have to be people-centered."to be people-centered."                                --General Colin Powell --General Colin Powell 

FollowershipFollowership