fmm institute head office training calendar 2015
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8/10/2019 FMM Institute Head Office Training Calendar 2015
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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A Guide to Professional
Development
Training Calendar 2015
FMM InstituteCentre for Professional Development
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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ContentsPage
Vision 6FMM Institute Profile 7
FMM Institute
Network 8Training Schemes 9Programme Categories:Customised In-House Programmes 10 13Corporate Training Programmes
1. Senior Management1.1 World-Class Supply Chain Management Practices Masterclass1.2 Strategic Direction for Senior Management1.3 Risk Management and Control for Senior Management1.4 Winning Cost Management Strategies for Procurement
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2. Management, Marketing and Personal Development
2.1 Be an Excellent Coaching Leader
2.2 Master the Implementation of Change Successfully2.3 McKinsey s 7S Framework: Making It Work for Organisational Excellence2.4 Energising the Workplace: Strategies to Developing an Engaging
Workplace2.5 Essential Skills for Managers2.6 Develop Competencies to Deal With Difficult People and Situations2.7 Emotional Intelligence at Work2.8 Marketing for International Business: Critical Success Factors2.9 Delivering Winning Service with Emotional Intelligence2.10 Building Better Teams2.11 Personal Data Protection Act 2010: Implications to Your Organisation2.12 FMM English Language Proficiency Course (Level I, II and III)
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2020212222232324
3. Human Resources and Industrial Relations3.1 Understanding the Basics of Employment Act 1955 and DisciplinaryProcedures
3.2 Absenteeism at Workplace: How to Handle and Manage Frequently AbsentEmployees
3.3 Misconduct, Effective Investigation and Prosecution for Domestic Inquiry3.4 Managing Employee Compensation and Benefits for Employee Attraction
and Retention3.5 Behavioural Interviewing Skills and Techniques3.6 Setting Key Performance Indicators (KPIs) and Managing Performance
Appraisal
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4. Export Management
4.1 Shipping the Right Way: Procedures, Documentation and
INCOTERMS 20104.2 Letters of Credit (LC)4.3 Cargo Claims in Practice: Sea, Air and Land
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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5. Operations and Logistics5.1 Cost Reduction Strategies for the Manufacturing Industry5.2 Planning and Control for Production Efficiency5.3 Effective Inventory and Stores Management
5.4 Perancangan dan Pengawalan Inventori5.5 Operasi Stor dan Gudang5.6 Warehouse Safety and Manual Material Handling5.7 Warehouse Management in the 21
stCentury: Improving Efficiency of the
Supply Chain System
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6. Quality Systems and Productivity Improvement6.1 Be Prepared for Implementing ISO 9001:2015 Quality Management System
(QMS)6.2 ISO 9001:2015 Quality Management System Internal Auditor Training6.3 Lean Production System Training6.4 Productivity Workshop: 5S Implementation6.5 7 Alat QC dan Pelaksanaan QCC
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7. Safety and Technical
7.1 Compliance to Classification, Labelling and Safety Data Sheet ofHazardous Chemicals (CLASS) Regulations 2013
7.2 Compliance to Clean Air Regulations 2014
7.3 Behaviour-Based Safety and Safety Performance Measurements
7.4 Effective Environmental, Occupational Safety and Health Management7.5 Complying with the Environmental Legal Requirements and Scheduled
Waste Management in Malaysia7.6 Personal Protective Equipment (PPE) in Practice at the Workplace7.7 Introduction to Industrial Electronics Repairs7.8 Fundamentals of Bearing Maintenance7.9 Bearing Lubrication Basic Application7.10 Fundamentals of Bearing Failure Analysis
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8. Information and Communication Technology8.1 AUTOCAD (Basic/Intermediate/Advanced)8.2 Data Management with Pivot Table8.3 Microsoft Excel Functions and Formulas8.4 Task Automation with Microsoft Excel Macro/VBA (Advanced)8.5 Microsoft Office Suite
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9. Supervisory Skills
9.1 Kemahiran Penyeliaan Yang Berkesan9.2 Effective Supervisory Management Skills
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SMEs Skills Upgrading Programmes 54 60
1. INCOTERMS and Its Interpretation in International Trade and ShippingDocumentation
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2. Production Planning and Control 55
3. Inventory and Stores Management 55
4. Operasi Stor dan Gudang 55
5. Perancangan dan Pengawalan Inventori 56
6. Warehouse Management in the 21stCentury 56
7. Warehouse Safety and Manual Material Handling 56
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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8. 5S Implementation 56
9. 7 Alat QC dan Pelaksanaan QCC 56
10. Materials Planning and Control 56
11. Effective Purchasing Management 5712. Effective Negotiation Skills for Purchasers 57
13. Supply Chain Management 57
14. Logistics Management in Manufacturing 57
15. Strategic Procurement, Negotiation Skills and Cost Reduction Techniques 57
16. Effective Logistics Management 57
17. Understanding ISO 9001:2008 Quality Management System Requirements 57
18. ISO 9001:2008 Quality Management System Internal Audit 57
19. Teknik Kawalan Kualiti Untuk QC 58
20. Teknik-Teknik Peningkatan Produktiviti 58
21. Safety and Health at Workplace 58
22. How to Develop an Effective Safety and Health Committee 58
23. Accident Prevention at Workplace 58
24. Occupational First Aid Skills and CPR 58
25. Safe Forklift Driving Skills 58
26. Mengendali Bahan Kimia Dengan Selamat 59
27. Penyelenggaraan Asas Untuk Juruteknik 59
28. Equipment Efficiency Through Maintenance Management 59
29. Basic Electricity and Troubleshooting 59
30. Basic Programmable Logic Controller 59
31. Sijil Pengurusan Stor dan Gudang 59
32. Certificate in Boilerman 5933. Certificate in Energy Management 60
34. Certificate in Electrical Maintenance 60
35. Certificate in Electrical Chargeman AO 60
Certificate Programmes 61 71
1. Certificate in Boilerman (Engine Drive Steam Boiler) (BM) 62
2. FMM Certificate in Steam Engineer 62
3. FMM Certificate in Safety and Health Officer 63
4. FMM-MNSC Certificate in Shipping 64
5. FMM Certificate in Energy Management 64
6. FMM Certificate in Electrical Maintenance 65
7. FMM Certified Quality Engineer 66
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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8. FMM Certified Quality Manager 66
9. FMM Certificate in Supply Chain Management 67
10. FMM Certificate in Procurement and Inventory Management 67
11. FMM Certificate in Malaysian Employment Act 68
12. FMM Certificate in Industrial Relations and Practices in Malaysia 68
13. FMM Certificate in Compensation, Benefits and Performance 69
14. FMM Executive Certificate in Human Resource Management 69
15. FMM Executive Certificate in Industrial Relations Management 70
16. FMM Sijil Pengurusan Stor dan Gudang 71
FMM Institute Location Map 72Registration Details and Registration Form 73Appreciation 74
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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FMM Institute Profile
FMM Institute, a subsidiary company of the Federation of Malaysian Manufacturers,was established to provide industry-relevant skills training for the manufacturing andservices sectors for the continuing development of the human capital. It was incorporated onJanuary 12, 1999. The Institute on average conducts 1,000 programmes and trains 18,000participants in various categories of programmes nation-wide annually.
In line with its primary objective to develop the potentials and enhance the skills ofpersonnel at every level of industry, FMM Institute offers a wide range of functionalcorporate training programmes to cater to the needs of the manufacturing and services
sectors.
Training programmes can be specially customised to meet the training needs ofindustries and be conducted on in-house basis. In-house programmes are packaged to becost effective for companies with no compromise on the quality of the programmes and thedesired learning outcomes.
The Institute believes in lifelong learning. The range of Certificate and ProfessionalDevelopment programmes offered provides the opportunity for working personnel to gainqualifications to upgrade themselves for career advancement.
The Head Office is housed in Wisma FMM located at Bandar Sri Damansara, Kuala
Lumpur with fully-equipped training facilities, including an IT laboratory and a businessinformation centre/library. FMM Institute has a total of eight Branches and twoRepresentative Offices nation-wide.
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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FMM Institute Network
Kuala LumpurHead Office
Wisma FMM, No 3, Persiaran Dagang, PJU 9
Bandar Sri Damansara, 52200 Kuala LumpurTel: 03-62867200 Fax: 03-62776712
E-mail: training@fmm.org.my Website: www.fmm.edu.my
Programmes Contact Persons E-mail Address
Public Amy/Fatahiyah/Hafifah amy@fmm.org.myfatahiyah@fmm.org.my
Customised In-House Li Choo/Norsyariza/Nora Liza lichoo@fmm.org.myriza@fmm.org.my
Certificate Nora Liza/Hafifah/Josephine nora@fmm.org.myhafifah@fmm.org.my
Kedah/Perlis BranchNo 2, Lorong BLM 1/4
Bandar Laguna Merbok, 08000 Sungai Petani, KedahTel: 04-4403273/628Fax: 04-4426876E-mail: fmmkedahperlis@fmm.org.myContact Person: Pn Meeza Hassan
Malacca BranchD3-4, Plaza Jayamuda, Jalan Pelanduk Putih
(Off Jalan Ong Kim Wee), 75300 MelakaTel: 06-2831639/2812827Fax: 06-2838090E-mail: fmmmalacca@fmm.org.myContact Person: Ms Roselyn Tai
Penang Branch2767 Mukim 1, Lebuh Tenggiri 2Bandar Seberang Jaya13700 Prai, PenangTel: 04-3992057/4901/7805Fax: 04-3994863E-mail: fmmpenang@fmm.org.myContact Person: Pn Rahayu Sakedan
Johor BranchNo 1 & 3, Jalan Kencana Mas 1/1, Tebrau Business ParkKawasan Perindustrian Tebrau III, 81100 Johor BahruJohor Darul TakzimTel: 07-3577613Fax: 07-3577617/7618E-mail: fmmjohor@fmm.org.myContact Person: Ms Jessica Chu
Perak BranchNo 1, Lorong Raja Di Hilir(Off Jalan Raja Di Hilir)30350 Ipoh, Perak Darul RidzuanTel: 05-5488660/550/770Fax: 05-5488221/331E-mail: fmmperak@fmm.org.myContact Person: Mr Mahinder Singh
Eastern Branch(Pahang, Kelantan & Terengganu)B-8014, 2
ndFloor, Sri Kuantan Square
Jalan Telok Sisek, 25000 Kuantan, Pahang Darul MakmurTel: 09-5156858/6857Fax: 09-5156855E-mail: fmmeastern@fmm.org.myContact Person: Pn Hafizah Ismail
Selangor BranchNo 34, Jalan Pekedai U1/36Hicom Glenmarie Industrial Park40150 Shah Alam, Selangor Darul EhsanTel: 03-55692950/4471/4171Fax: 03-55694346/2576
E-mail: fmmselangor@fmm.org.myContact Person: Pn Siti Nazihah Ab Halim
Sabah Representative Office143, 1
stFloor, Block Q, Lorong Plaza Permai 1
Alamesra Plaza Permai, Sulaman Coastal Highway88400 Kota Kinabalu, SabahTel: 088-447580Fax: 088-447570
E-mail: fmmsabah@fmm.org.myContact Person: Ms Florisa Sangau
Negeri Sembilan BranchNo 123, Jalan S2 D31, City Centre70300 Seremban 2, Negeri Sembilan Darul KhususTel: 06-6031616/26/27Fax: 06-6031628E-mail: fmmnsembilan@fmm.org.myContact Person: Pn Aliza Ahmad
Sarawak Representative OfficeLevel 5 (South), Wisma STA,26, Jalan Datuk Abang Abdul Rahim, 93450 Kuching, SarawakTel: 082-332784/2787Fax: 082-332785E-mail: fmmsarawak@fmm.org.myContact Person: Ms Beatrice ak Olivia Kada
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
9
Training Schemes
Human Resource Development Fund (HRDF)
Employers who are registered with Pembangunan Sumber Manusia Berhad (PSMB) areeligible for training grants through the various schemes available under the HRDF. Theschemes are as follows:
SBL Scheme
Employers can claim for reimbursement from HRDF upon completion of programme.However, approval from PSMB is required prior to commencement of
programme by completing the SBL online application form. Training grants canbe considered for all types of training programmes (both in-house and external) forthe retraining and skills upgrading of employees relevant to the needs of employers.
SBL-KHAS Scheme
FMM Institute will claim the course fee directly from the employer s account withHRDF. However, approval from PSMB is required prior to commencement of
programme by completing the SBL-KHAS online application form. Employersmust submit Form PSMB/SBL-KHAS/T2/09 to FMM Institute prior tocommencement of programme.
SMETAP Scheme
The Small and Medium Enterprise (SME) Training Partners scheme is to equip SMEemployees with specialised skills. The course fees will be directly debited fromemployer s levy balances. Interested employers are required to complete theSMETAP Programme Registration Form PSMB/STP/1/07 and submit it to theSMETAP Unit of PSMB at least two weeks prior the commencement of the
programme. Approvals will be given to employers with duly completed formand without any arrears of levy.
Program Peningkatan Kemahiran PKS
Under this scheme, a total of 35 SMEs Skills Upgrading Programmes were approvedto be conducted for SMEs so as to enjoy the 70% SMEs Skills Upgrading Grant. TheSMEs Skills Upgrading Programmes can also be conducted on in-house basis.
Eligibility to SMEs Skills Upgrading Programmes:
Manufacturing sector (including agricultural-based industries) and manufacturing-related services - annual sales value is not more than RM50 million or with lessthan 200 full-time employees.
Services sector (including ICT) - annual sales value is not more than RM20million or with less than 75 full-time employees.
SMEs must be registered under the Companies Act 1965 (Private Limitedcompanies) or the Registration of Business Act 1956 (Enterprise companies) withmajority Malaysian shareholders (minimum 60%).
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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Customised In-House Programmes
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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In-House Training
FMM Institute offers training courses to be conducted at your premise on dates of your choice asin-house training! This mode of training is cost effective and can be customised to meet yourtraining objectives.
All FMM Institute's training programmes can be offered on in-house basis.
The benefits of FMM Institute in-house training: Customised to meet objectives
Cost effectiveness
Enhance team dynamics
Experienced facilitators with relevant industry experience Flexible scheduling
On site practical sessions
All programmes are claimable under the SBL scheme from PSMB. Selected programmes can be
offered under the SBL-KHAS scheme.
Popular In-House Programmes:
Management and Executive Development
Developing Effective Middle Management Skills
The Art of Effective Leadership
Essential Skills for Managers The Ultimate Managing and Conflict Resolution Skills
Coaching and Mentoring Skills
Executive Development Programme
Emotional Intelligence at Work
Human Resource and Industrial Relations Discipline and the Procedure of Conducting a Domestic Inquiry
Effective Performance Appraisal Skills and Techniques
Understanding the Basics of Employment Act 1955 Managing Poor Performance
Managing Absenteeism at the Workplace
Effective Interviewing Skills and Techniques
HR for Non-HR Managers
Financial Management
Finance for Non-Financial Managers and Executives
Goods and Services Tax (GST) Value Cost Analysis
Collecting Difficult Accounts
Customer Service, Sales and Retail
Effective Customer Service and Complaints Management Strategic Selling Techniques
Leading Your Sales Team for Success
Negotiation to Win Sales
Strategic Marketing Planning Managing Major Accounts
Effective Retail Management
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
12
Export Management
International Trade, Shipping Documentation and INCOTERMS 2010
Practical Aspect of Malaysian Customs Procedures
Supervisory and Motivational Skills
Supervisory Excellence
LEAD: Leadership Effectiveness Needs Attitude Dynamism
Teambuilding Kemahiran Penyeliaan Yang Berkesan
Jurulatih OJT Yang Kompeten
Bimbingan dan Kawalan Prestasi Kerja
Program Pembangunan Potensi Diri dan Motivasi Kerja Penyelesaian Masalah dan Mencapai Keputusan Yang Terbaik
Perkhidmatan Kakitangan Barisan Hadapan Yang Cemerlang
Budaya Kerja Cemerlang
Meningkatkan Kecemerlangan Diri di Tempat Kerja
The Power of a Positive Mind and Attitude
Quality Systems and Productivity Improvement
Lean Manufacturing
Statistical Process Control (SPC) Failure Mode and Effect Analysis (FMEA)
Productivity Workshop: Waste Elimination
Bengkel Produktiviti: 5S Design of Experiment (DOE)
Food Handling and Food Safety
Internal Audit to ISO 9001:2008 QMS
Understanding ISO 9001:2008 Quality Management System Requirements Measurement System Analysis (MSA)
Problem Solving with 7 QC Tools
Teknik Kawalan Kualiti Untuk QC
Industrial Safety and Environmental Management
Accident Prevention at Workplace
Basic Emergency First Response Team
Basic Fire Safety Programme Chemical Safety Management
Emergency First Aid and CPR Refresher Programme
Safe Forklift Driving
Safety Training for Safety Committee Members Safety and Health at Workplace
Keselamatan dan Kesihatan di Tempat Kerja Compliance with the Occupational Safety and Health Act 1994 and Its Regulations ISO 14001 Environment Management System Internal Auditing
Operations and Logistics
Production Planning and Control
Supply Chain Management Logistics Management in Manufacturing
Operasi Stor dan Gudang
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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Communication and Clerical Development
Certificate in English Language for Business Communication (40/60 hours)
Communication Made Easy (40 hours)
Clerical Development Programme
Program Pembangunan Perkeranian Pengurusan Rekod dan Fail Yang Efektif
Technical and Maintenance
Repair and Maintenance Welding Basic Maintenance for Technicians
Cost Reduction Techniques for Maintenance
Root Cause Failure Analysis for Maintenance Technical Troubleshooting and Decision Making for Maintenance
Information and Communication Technology
AUTOCAD (Basic/Intermediate/Advanced)
Data Management with PivotTable
Microsoft Excel Functions and Formulas Microsoft Excel Macro/VBA (Advanced)
Microsoft Excel (Fundamental Advanced)
Microsoft PowerPoint (Fundamental Advanced)
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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Corporate Training Programmes
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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1. SENIOR MANAGEMENT
1.1 World-Class Supply Chain Management Practices Masterclass
Objectives
Identify the key processes of a world-class supply chain
Understand the roles and responsibilities of each department of a manufacturing company inreaching a high service rate
Identify the best practices in managing the integrated supply chain of a manufacturingcompany
Understand how to implement these best practices in your own company
Contents
The Pyramid of World-Class Supply Chain Practices
Planning Your Sales and Your Operations
Improving Your Sales Forecast Managing Your Customer Orders, Operations and Distribution
Collaboration Within the Supply Chain How Do Best-In Class Companies Measure the Performance of Their Supply Chain?
How to Organise Your Supply Chain Team? Supply Chain Strategy and Industry Profile
Role of Supervisors and Middle Managers in the Supply Chain
Most Advanced Practices in Supply Chain Management
Implementing Your Own Improvement Initiative in Your Supply Chain
Who Should AttendCEOs, COOs, General Managers, Senior Managers, Managers and Heads of Department.
Dates: Mar 25 26, Aug 19 20Duration: 2 days Scheme: SBL CPD Hours: 14
Fees: FMM Members RM2,500 Non-Members RM2,800In-House Training Available
1.2 Strategic Direction for Senior Management
Objectives
Translate Business Plan into Key Performance Indicators (KPIs)
Strategic positioning after SWOT Analysis Formulate Executive Business Turnaround Strategies
Learn from IBM success story
Contents
Brainstorming Organisation Business Plan Strategic Approach (Planning Phase)
Cost Reduction Techniques (Interactive)
Strategic Business Risk Modelling
Linking Financial Statement Analysis to SWOT SWOT Analysis
Case Study (Improving Debt Collection and Cash Flow)
IBM Company Success Story
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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Who Should AttendCEOs, CFOs, COOs, Managers, Heads of Department and Entrepreneurs.
Dates: Jun 15 16, Nov 2 3
Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM2,300 Non-Members RM2,600In-House Training Available
1.3 Risk Management and Control for Senior Management
Objectives
Understand the fundamentals of risk management Pinpoint the exact type of risks the company is facing
Examine the statement of risk management and controls
Monitor the risks Handling the risks when they arise
Mitigate the risks before they affect or impact the company s performance Apply some risk management strategies at the top management level
Contents The Fundamentals of Risk Management
The Statement of Risk Management and Internal Controls
The Risk Management Process
Key Elements of Successful Risk Management Handling Counterparty Risk
Applying Key Financial Ratios
Managing International Trade Risks
Managing Funding Risk Mitigating Borrowing Risks
Risk Management Strategies Using Derivatives to Reduce Risks Managing Currency Risks
Hedging Strategy
Who Should AttendCEOs, General Managers, Senior Managers, Managers and Heads of Department.
Dates:Apr 22 23, Sep 28 29Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM2,300 Non-Members RM2,600
In-House Training Available
1.4 Winning Cost Management Strategies for Procurement
Objectives
Identify ways to shave procurement costs
Reduce procurement costs through direct material sourcing
Understand when to enhance your negotiation power Identify Capex and Operational Expenditure for cost savings
Apply Risk Modelling skills for procurement
Formulate the cost reduction strategies for your organisation
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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Contents
Review Procurement Costs
Three Cs of Procurement Cost Reductions Reduce Procurement Costs Through Direct Material Sourcing Enhance Your Negotiation Power
Strategy in Purchasing Management Sourcing
Managing Material Costs Risk Modelling Skills for Procurement
Formulate Your Cost Reduction Problem
Who Should Attend
General Managers, Senior Managers, Accountants, Managers and Heads of Department.
Dates: May 20 21, Oct 19 20Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM2,300 Non-Members RM2,600
In-House Training Available
(New programmes will be added from time to time. Please contact FMM Institute for further details and scheduleof the programmes.)
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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2. MANAGEMENT, MARKETING AND PERFORMANCE DEVELOPMENT
2.1 Be an Excellent Coaching Leader
Objectives
Improve coaching skills
Mentor managers and executives to move from good to great Inspire the talents and peak performers to even greater heights
Be a winner and teach the managers and executives also how to win
Tap into the hidden strengths of each manager or executive or supervisor in the team Prevent team problems from happening
Contents
Excellence Starts with the Leader- The Leader s Role as a Coach- The 10 Values of a Successful Coaching Leader
Developing an Effective Coaching Model
- Ten Tools for Building a Great Team The Coaching Leader s Role- Communicating Involvement and Establishing Trust- Eight Hurdles to Performing Your Coaching Role
The Mentoring Leader s Role- A Process with Productive Purpose- Three Key Phases of Successful Mentoring
Who Should AttendGeneral Managers, Senior Managers, Heads of Department, Managers and those in leadershippositions.
Dates: May 13 14, Oct 26 27
Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600In-House Training Available
2.2 Master the Implementation of Change Successfully
Objectives
Understand the context of change in organisations and the environment
Lead the change
Groom the champions for change
Manage the change by applying the appropriate strategies Prevent and deal with the resistance to change
Continuously apply the knowledge to the future change with the Change Management Toolkit
Contents
Understanding the Change Management Context- Preparing for Change- Framework of Managing Change
Leading Change with Courage- Developing Visionary Change Leadership- Overcoming Resistance to Change
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Creating Champions for Change- Dr Spencer Johnson s Who Moved My Cheese?- Kotter s Application of the Eight-Stage Process of Change
Transformation for the Future
- Strategic Action: Implementing Change- Leadership and Knowledge Management
Who Should AttendGeneral Managers, Senior Managers, Heads of Department and Managers.
Dates: Jun 10 11, Nov 4 5Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
2.3 McKinseys 7S Framework: Making It Work for Organisational Excellence
Objectives
Improve the performance of a company Examine the likely effects of future changes within a company
Align departments and processes
Determine how best to implement a proposed strategy
Contents
Understanding the 7S Framework
Building the Structure
Envisioning the Strategy Applying Effective Systems
Aligning Shared Values
Developing Skills Enhancing Style Maximising Staff
Who Should AttendHeads of Department, Managers and Assistant Managers.
Dates: Mar 23 24, Aug 17 18Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
2.4 Energising the Workplace: Strategies to Developing an Engaging Workplace
Objectives
Establish and maintain a culture of engagement
Develop and cultivate persuasive and influencing skills
Design an action plan on how to foster engagement across a multi-generational workforce
Coach team members
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Contents
The Meaning of a Culture of Engagement
Gaining Employee-Organisational Alignment
Engagement Drivers
Fundamentals of Influencing Skills Goal Objectives and Key Performance Indicators
Coaching
Who Should AttendHeads of Department, Managers, Executives and Supervisors.
Dates: Jan 26 27, Jul 27 28Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
2.5 Essential Skills for Managers
Objectives
Set clear goals and determine achievable objectives Conceptualise and execute a plan
Organise resources to achieve a goal
Delegate effectively
Lead and motivate those they work with Cultivate personal good habits of meeting deadlines
Achieve a higher success of meeting timelines
Contents
Determining Goals and Objectives
How to Hold the Right Meeting Effective Delegation and Teamwork
Monitoring Tools Working with People
Motivating Those Around You
Who Should AttendHeads of Department, Managers, Senior Executives and those who are involved in planning andimplementation of plans.
Dates: Apr 1 2, Sep 9 10Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
2.6 Developing Competencies to Deal with Difficult People and Situations
Objectives
Understand your own dominant style of communication Discover the main causes of why people are difficult
Acquire competencies and techniques to deal with various situations
Practice assertive behaviour that will increase co-operation and collaboration
Build relationships that will improve workplace harmony, morale and motivation
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
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Contents
Assessment of Personality
Understanding Difficult Behaviours
Styles of Communication
The Assertion Theory Techniques of Communication
Build Confidence and Influencing Techniques in Communication Handling Criticism
Interpersonal Skills
Communication to Enhance Relationships
Develop Good Teamwork and Better Relationship
Who Should AttendHeads of Department, Managers, Team Leaders and those who need to deal with difficult peopleand difficult issues.
Dates: Apr 29 30, Sep 7 8
Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600In-House Training Available
2.7 Emotional Intelligence at Work
Objectives
Develop the paradigms to balance and manage logic and emotions daily
Identify practical alternatives in dealing with emotions Focus energy into the right areas to produce optimum results in personal and professional life
Create paradigms to be optimistic and responsible for self success
Learn the five criteria of EQ maturity
See things in a new perspective Develop trustworthiness, responsibility, proactivity and ownership
Contents
Emotional Intelligence (EQ)
Enhancing EQ in Human Relations Building Trust in the Workplace
Self-Awareness and Growth
EQ in Leadership EQ in Building Teams
Success Agreement System
Who Should Attend
Managers, Executives and Supervisors.
Dates: Mar 25 26, Aug 5 6Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
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2.8 Marketing for International Business: Critical Success Factors
Objectives
Gain business insights into particular markets where your products is fairly new
Understand International Business Risk Modelling
Understand the importance of an Export Plan
Aware of the burning issues faced by marketers
Contents
Global Market Entry Strategies- Exporting- Franchising- Strategic Alliance- Joint Venture- Direct Investment
International Business Risk Modelling- Competitive Risk
- Operational Risk- Regulatory/Legal Risk- Technology Risk- Financial Risk- Political Risk
Importance of an Export Plan- Market Analysis- Financial Analysis
Burning Issues Facing International Marketing
Who Should AttendBusiness Development Managers, Manufacturers/Exporters who are looking to expand theirmarket and traders who wish to start their own exports will find this course beneficial.
Dates: Apr 8, Sep 9Duration: 1 day Scheme: SBL CPD Hours: 7Fees: FMM Members RM800 Non-Members RM1,100
In-House Training Available
2.9 Delivering Winning Service with Emotional Intelligence
Objectives
Recognise the value of Emotional Intelligence in service Understand the four domains of Emotional Intelligence and their contributions to service
success
Identify the key attributes of an emotionally competent service provider
Learn specific actions to increase empathy at the workplace Weigh and evaluate implications of their service choices when handling customers
Build and sustain trust in relationships with customers
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Contents
Connecting Emotional Intelligence to Service Success
Emotions: The Path to Realising Your Service Potential
Emotional Intelligence Framework
Preparing Yourself for Service Managing Service with Customers
Trust and Influence Dealing with Emotionally-Charged Customers
The Sustainable Service Excellence
Who Should AttendManagers and Executives.
Dates: Jan 19 20, Jul 8 - 9Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
2.10 Building Better Teams
Objectives
Understand your own team player style
Identify ways to improve your team player style
Better understand and appreciate differences among team members Identify areas that your team members must improve to be more effective
Develop an action plan for improvement
Contents
Your Team Player Style
The Strengths of Each Style
The Challenges for Each Style Establishing Team Norms
Building Team Trust
Working Through the Stages of Team Development Communication Skills
Who Should AttendManagers and Executives.
Dates: May 18 19, Oct 7 8Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
2.11 Personal Data Protection Act 2010: Implications to Your Organisation
Objectives
Create awareness and understanding of the Personal Data Protection Act
Understand the potential risks and implications to the organisation Gain insights on how to protect personal data and confidential information
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Contents
Law Relating to Confidential Information: Protection for Employers
Case Study
Personal Data Protection in Other Countries
Definition of Privacy and Data Protection Application and Key Concepts
Registration of Data Users Principles
Exemptions
Law in Malaysia
Who Should AttendHeads of Department, Managers, Executives and Contract Negotiators.
Dates: Jun 16, Nov 3Duration: 1 day Scheme: SBL CPD Hours: 7Fees: FMM Members RM800 Non-Members RM1,100
In-House Training Available
2.12 FMM English Language Proficiency Course (Level I, II and III)
The FMM English Language Proficiency Course consists of three levels: Basic (Level I),Intermediate (Level II) and Advanced (Level III). This course is developed to cater to the needs ofthe industry to improve the English proficiency of the employees at the workplace. This coursefocuses on the grammar, listening, reading, speaking, writing aspects as well as giving real-lifeexperiences to make language learning fully functional.
An English proficiency assessment test will be conducted prior to the commencement of thecourse to determine the level of proficiency of the participants. The FMM Certificate in Business
English (Level I, II and III) will be awarded by FMM Institute to participants who have passed theassessments at each respective level. Each level will be conducted over a period of 32 hours.
FMM Business English Level 1
Meeting People
Skills at the Workplace Entertainment
Business Travel
Business Expenses
FMM Business English Level II
Companies
Socializing
Processes and Operations Making Arrangement Brand Power
Ordering Goods and Services
Interviews Presentations
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FMM Business English Level III
Exchanging Information
Companies Meetings Writing Memo and Emails
Business Writing
Presentation Non Verbal Communication: Professional Appearance
Who Should AttendThis course is designed for anyone who wants to improve their ability to use English Languageeffectively in the business environment.
Dates: Mar 21 Apr 12, May 9 31, Aug 1 23, Oct 10 Nov 1Duration: 32 hours each level Scheme: SBLFees: FMM Members RM700 each level Non-Members RM850 each level
In-House Training Available
(New programmes will be added from time to time. Please contact FMM Institute for further details and scheduleof the programmes.)
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
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3. HUMAN RESOURCE AND INDUSTRIAL RELATIONS
3.1 Understanding the Basics of Employment Act 1955 and Disciplinary Procedures
Objectives
Introduction to the concept of effective disciplinary procedures at the workplace
Raise awareness of participants on the importance of good labour/management relations Understand the basic provisions of the Employment Act, 1955
Contents
Legislation
Termination of Employment Contracts Termination of Contract for Special Reasons
Maternity Protection
Rest Days, Hours of Work, Holidays and Other Conditions of Service Misconduct and Discipline
Major and Minor Misconducts
Approaches to Effective Discipline Progressive Disciplinary Action Handling Misconduct and Discipline
Termination
Who Should AttendHeads of Department, Managers, Executives and Supervisors.
Dates: Jan 21 22, Sep 14 15Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
3.2 Absenteeism at Workplace: How to Handle and Manage Frequently AbsentEmployees
Objectives
To train participants to effectively manage and deal with absenteeism at the workplace
To expose wrong methods and practices of disciplining employees due to absenteeism
Contents
Absenteeism
Causes of Absenteeism
Managing Medical Leave Perfect Attendance Incentives
Wellness and Safety Programmes Managing Absence
HR Policies on Absenteeism and Leave Role of Supervisors and Heads of Department in Controlling Absenteeism
Developing Counselling Skills for Line Managers
Reward Programme Measuring Absenteeism Levels
Tracking Absenteeism and Analysis of Data
Disciplinary Procedures to Address Absenteeism
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Who Should AttendHeads of Department, Managers, Executives, Supervisors and those who need to supervise andmanage subordinates.
Dates: Jun 15, Dec 8Duration: 1 day Scheme: SBL CPD Hours: 7Fees: FMM Members 800 Non-Members RM1,100
In-House Training Available
3.3 Misconduct, Effective Investigation and Prosecution for Domestic Inquiry
Objectives
Introduction to the concept and practice of industrial relations in Malaysia Apply the correct methods and practices of disciplining workers
Gain knowledge of how to conduct a domestic inquiry
Contents Disciplinary Procedures
Approaches to Effective Discipline
Administration of Disciplinary Action
Principles of Condonation Termination and Dismissal
Investigation Process
Collecting Evidence
Taking Witness Statements Notice of Domestic Inquiry
Investigation Role Play
Domestic Inquiry Process Role of Panel Members, Prosecutor, Witnesses and Union Officials
Prosecution Burden of Proof
Standard of Proof
Who Should AttendHeads of Department, Managers and Executives.
Dates: Apr 6 7, Nov 16 17Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
3.4 Managing Employee Compensation and Benefits for Employee Attraction andRetention
Objectives Learn how to set up or revamp the current compensation and benefits package
Identify the types of salary grade structure
Understand the benefits given within the ambit of the Malaysian law
Recruit better talent Retain good employees
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Contents
History of Compensation and Benefits
What has Contributed to the Growth of Employee Compensation and Benefits
Compensation Package
The Value of Employee Benefits Key Issues in Benefits Planning, Design and Administration
How to Plan Flexible Benefit Programme Other Aspects of Compensation and Benefits Planning
Who Should AttendCEOs, Managing Directors, Human Resource Managers and Compensation and BenefitsManagers.
Dates: Mar 10, Aug 18Duration: 1 day Scheme: SBL CPD Hours: 7Fees: FMM Members RM800 Non-Members RM1,100
In-House Training Available
3.5 Behavioural Interviewing Skills and Techniques
Objectives
Structure an interview guide
Conduct the interview in a structured manner
Lead with facilitation skills to probe for attitude and skills
Probe with creative questioning techniques Evaluate effectiveness of the interviewing skills
Contents
Interviewing Basics
Characteristics of a Good Interviewer 6 Steps to a Structured Interview Guide
Checklist of Questions
Interview Process Conducting the Interview
Effective Listening and Questioning in an Interview
Sample Questions
Evaluate Effectiveness Interviewer s Checklist
Who Should AttendHeads of Department, Managers, Executives and those who conduct recruitment interviews.
Dates: May 7, Oct 21Duration: 1 day Scheme: SBL CPD Hours: 7Fees: FMM Members RM800 Non-Members RM1,100
In-House Training Available
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
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3.6 Setting Key Performance Indicators (KPIs) and Managing Performance Appraisal
Objectives
Gain a quick overview of the characteristics of Key Performance Indicators (KPIs)
Understand how key result indicators, performance indicators and KPIs fit together Articulate the importance of key performance indicators measurement and target setting
Decide which key performance indicators to measure
Choose and use key performance indicators for respective departments
Develop employee performance appraisal plan Recommend appropriate actions and rewards based on performance
Contents
The Role of Performance Measures
Select Key Performance Indicators Critical Success Factors and Key Results Indicators
Performance Appraisal Process
Developing Employees
Rating and Action Based on Performance
Who Should AttendHeads of Department and Managers.
Dates: Feb 9 10, Jul 1 2
Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
(New programmes will be added from time to time. Please contact FMM Institute for further details and scheduleof the programmes.)
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
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4. EXPORT MANAGEMENT
4.1 Shipping the Right Way: Procedures, Documentation and INCOTERMS 2010
Objectives
Understand the import and export procedures and documentation from a practical point
Learn the various steps of import and export procedures and documentation flow Determine the correct domestic and international trade terms, which offer greatest cost
savings
Describe the materials to be shipped and avoid shipping errors
Identify proper claims procedures and obtain thorough understanding on claims documents Gain an update on the relevant Government Controlling Regulatory Trade Requirements
Contents
Import Documentation and Procedures- International Purchases- Issues in International Purchasing
- Import Licenses- Handling Hazardous Materials- Documentary Credit- Various Steps of Import Procedures and Documentation Flow- Duty Drawback and Claims Procedures- Direct Release
Export Documentation and Procedures- Various Steps of Export Procedures and Documentation Flow- Claim Procedures and Documents- Tips for Importers and Exporters- Case Studies
INCOTERMS 2010
Who Should AttendThose who are involved in import/export/shipping contracts and operation; freight forwarding;purchasing and supply chain activities; transporting; bill processing; trade documentation;manufacturing; sales administration; marine insurance; finance and administration.
Dates: Mar 11 12, Aug 12 13Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,300 Non-Members RM1,600
In-House Training Available
4.2 Letters of Credit (LC)
Objectives
Understand the various types of letter of credit
Understand the need for banking facilities to meet the short-term and the long-term financialrequirement of a business
Know the operating procedures of various banking facilities for importers and exporters
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Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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Contents
Definition of Letter of Credit
Types of Letter of Credit
Parties Involved in Letter of Credit Transaction
Export Documents Letter of Credit Procedures
Examples of Letter of Credit Highlights on UCP600, URC522 and URR525
INCOTERMS
International Standard Bank Practice (ISBP) for Examination of Documents Under Letter ofCredit
Who Should AttendFinancial Controllers, Account Executives, Finance Executives and personnel involved inimporting, manufacturing, exporting, shipping, freight forwarding, and trading concerns.
Dates: Jan 21, Jul 8Duration: 1 day Scheme: SBL CPD Hours: 7
Fees: FMM Members RM800 Non-Members RM1,100In-House Training Available
4.3 Cargo Claims in Practice: Sea, Air and Land
Objectives
Create awareness and understanding of cargo claims
Understand the court procedures
Gain insights on how to protect from experiencing substantial losses due to circumstances ofdamage, loss and late delivery
Contents
Carriage by Sea, Air and Land- Overview of Carriage by Sea Industry- Role of Parties in Shipping Transactions- INCOTERMS and Applicability- Limitations of Liability: Exclusion Clauses/Trade Association Disclaimers
Court Procedures
Principle of Bailee for Reward: Contracts Act 1960
Who Should AttendLogistics/Shipping/Finance/Human Resource/Administration Managers, Executives and ContractNegotiators.
Dates: May 13, Oct 7Duration: 1 day Scheme: SBL CPD Hours: 7Fees: FMM Members RM800 Non-Members RM1,100
In-House Training Available
(New programmes will be added from time to time. Please contact FMM Institute for further details and scheduleof programmes.)
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
Tel: 03-62867200 Fax: 03-62776712 Email: training@fmm.org.my Website: www.fmm.edu.my Training Calendar 2015
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5. OPERATIONS AND LOGISTICS
5.1 Cost Reduction Strategies for the Manufacturing Industry
Objectives
Understand the current trends in combating and identifying the losses in relation tooperations
Create manufacturing cost reductions and improve margins by increasing operationeffectiveness
Engineering and technical improvements to enhance machinery efficiency
Energy conservation
Review production flow and set up Adopt a total paradigm shift in working culture among employees to meet upcoming
challenges
Contents
The Malaysian Scenario Types of Losses Cost Management and Analysis
Managing Improvements
Cost Control Strategies and Reductions Equipment Maintenance Programme
Continuous Improvement Activities
Material Management Key Performance Indicators
Conclusions
Who Should AttendProduction Managers, Executives and Engineers. It is also suitable for supporting teams from theProcurement, Quality and Human Resource Departments.
Dates: Mar 30 31, Jul 30 31Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
5.2 Planning and Control for Production Efficiency
Objectives
Explain major functions of production planning and control
Forecast future demand based on past demand
Calculate rough capacity for manual and auto operations
Prepare time phased MRP Explain ABC method in stock control
Calculate correct amount of safety stock for an operation
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Contents
Functions of Production Planning and Control
Manual and Automated Systems
Measuring Planning Efficiency and Accuracy
Forecasting Demand Aggregate Planning
Capacity Planning Master Production Schedule (MPS)
Materials Requirement Planning (MRP)
Inventory Management Systems
Visual management Production Control
Improving Production Planning and Control Systems
Who Should AttendManagers, Executives, Supervisors and Leaders who are responsible for Manufacturing; Othersinvolved in planning and production control will also benefit from this programme.
Dates: Feb 9 10, Aug 12 13Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
5.3 Effective Inventory and Stores Management
Objectives
Develop skills in the field of control for various functions and responsibilities in the stores
Understand the activities and operations of an efficient store Learn the different techniques used to control stock while maintaining a high standard of
safety and hygiene in the store
Contents
Stores Function and Organisation
Stock Identification and Vocabulary Stock Control and Administration
Provisions of Establishment and Authorised Holdings
Store Cycle Procedures Involved in the Receiving of Materials from Suppliers
Principles and Procedures of Stocktaking
Physical Aspects of Storekeeping
Some Special Types of Stock Assessing the Performance and Efficiency in the Stores Department
Who Should AttendInventory Controllers, Store Managers, Executives and Officers who are interested to acquireknowledge and skills in controlling the store activities and operations, will find the programmeuseful and beneficial.
Dates: Apr 13 14, Oct 5 6Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
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5.4 Perancangan dan Pengawalan Inventori
Objectives
Identify concepts and practices of planning and controlling inventory Apply the techniques, knowledge and skills to effectively execute the tasks entrusted Uplift confidence of participants to initiate development in managing inventory effectively
Contents
Konsep
Organisasi Klasifikasi Bahan-bahan Keperluan
Perancangan Inventori
Menentukan Keperluan Inventori Perancangan Keperluan Bahan
Maklumat-Maklumat Penting dalam Perlaksanaan MRP
Konsep dan Amalan JIT
Mengawal Bahan-bahan Lebihan dan Buangan
Who Should AttendExecutives, Supervisors and Clerks who are directly or indirectly involved in materials planningand control, inventory and financial control.
Dates: Mar 25 26, Sep 14 15Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
5.5 Operasi Stor dan Gudang
Objectives
Identify the principles and functions of operating store and warehouse in order to increaseproductivity
Identify the responsibilities of the staff members of store and warehouse management
Apply proper and good practices in the management of store and warehouse
Contents Stor dan Inventori Kaitannya dengan Operasi Perniagaan
Perhubungan Stor dengan Jabatan-Jabatan Lain dalam Organisasi Perniagaan
Pengenalan dan Kodifikasi Barang
Kawalan Inventori Sistem Lokasi Stok
Prosedur-Prosedur dalam Pentadbiran Operasi Stor Pemeriksaan dan Pengiraan Stok Perakaunan Inventori
Keselamatan Kerja di Stor dan Gudang
Keselamatan Harta Benda Stor dan Gudang
Who Should AttendAll personnel from the store and warehouse management functions who have difficulty incomprehending the contents of a similar programme conducted in the English Language.
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Dates: Jun 10 11, Nov 4 5Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
5.6 Warehouse Safety and Manual Material Handling
Objectives
Understand obligations in accordance with legal safety requirement of Malaysia
Be able to identify the existing and potential hazards in warehouses Apply risk assessment and control techniques at the warehouse
Understand the importance of workplace housekeeping
Perform hazardous materials storage safely Know the chronic effects of wrong manual handling
Carry out manual handling and lifting materials correctly using ergonomic techniques
Be able to segregate materials according to their compatibility
Follow safe operation of forklift, hand truck and powered pallet truck Understand and carry out fire safety procedure effectively
Contents
Legal Obligations of Employers and Employees
Hazard Identification, Risk Assessment and Control Identification of Hazardous Materials
Manual Handling/Lifting Materials
Forklift, Powered Pallet Truck, Hand Truck, etc. Fire Hazards
Who Should AttendOccupational Safety and Health Committee, Warehouse Supervisors, Material Handlers, Forklift
Drivers, Vehicle Operators and those working in a warehouse environment.
Dates: Feb 12 13, Jul 27 28Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
5.7 Warehouse Management in the 21st
Century: Improving Efficiency of the SupplyChain System
Objectives
Understand the fundamental principles of warehouse management
Build relationship with other departments effectively Relate materials and information flow in supply chain management
Develop skills and knowledge on warehouse business trends in the 21st century
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Contents
Functions of Warehouse
Evolutions of Business Logistics Elements
Components of Logistics and Supply Chain
Why Warehouse Management is Important Porter s Generic Studies Analysis on Warehouse Functions
Change Management in Warehouse Warehouse Strategies and Management
Michael Porter s Value Chain Activities
Supply Chain Operation Model
Who Should AttendAll levels of employees from sales, purchasing, manufacturing, warehousing, logistics, and etc.
Dates: Jan 26 27, Aug 3 4Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
(New programmes will be added from time to time. Please contact FMM Institute for further details and scheduleof programmes.)
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6. QUALITY SYSTEMS AND PRODUCTIVITY IMPROVEMENT
6.1 Be Prepared for Implementing ISO 9001:2015 Quality Management System (QMS)
Objectives
Understand the ISO 9001:2008 QMS Standard requirements
Gain knowledge to help prepare your company for QMS certification and maintenance Improve customer satisfaction through the understanding and application of the international
quality standards
Explain five benefits of ISO9001 implementation
Contents
Introduction to ISO and ISO Standards Product and System Standards
ISO 9001 and Related Standards
Process Approach to QMS Benefits of ISO 9001:2015
Main Changes from 2008 Version Intent and Requirements of ISO 9001:2015
Documentation Requirements ISO 9001 Registration Process
Surveillance Audit
Internal Audit
Your Role in ISO 9001 Implementation
Who Should AttendManagers, Executives, Officers, Internal Auditors, Engineers.
Dates: Sep 8Duration: 1 day Scheme: SBL CPD Hours: 7Fees: FMM Members RM700 Non-Members RM1,000
In-House Training Available
6.2 ISO 9001:2015 Quality Management System Internal Auditor Training
Objectives
Explain the ISO 9001:2015 QMS Standard requirements
Describe ISO 9001 QMS certification and maintenance process Prepare ISO 9001 QMS audit checklist
Conduct QMS Internal audit
Prepare QMS Internal audit report
Contents
Process Approach to QMS
Benefits of ISO 9001:2015
Main Changes from 2008 Version Understanding QMS Requirements
ISO 9001 Registration and Audit Process
ISO 9001 Internal Audit Process
Internal Auditor Responsibilities Auditing and Questioning Skills
Checklist Development
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Conducting Process Audits
Reporting Audit Findings
Verifying Corrective Action Practical: Conduct Internal Audit
Your Role in ISO 9001 Implementation
Who Should AttendISO 9001 QMS Internal Auditors and those involved in ISO 9001 QMS implementation.
Dates: Oct 19 20Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
6.3 Lean Production System Training
Objectives List the 7 wastes in operations and ways to eliminate them
Quantify Value-Added, Non Value-Added and Necessary Non Value-Added activities in theworkplace
Explain key principles and benefits of Lean Production System
Identify Waste Elimination and Lean Implementation opportunities in the workplace
Develop a Lean Implementation Plan for own workplace
Contents The Productivity Challenge
Waste of Time (Waiting)
Waste of (Excessive) Motion
Waste of (Excessive) Transport
Waste of Defects (Poor Quality) Waste of Process
Waste of Excessive Stock Waste of Overproduction
Waste of Manpower and Space
Value-Added, Non Value-Added and Necessary Non Value-Added Process
Lean Manufacturing Value Stream Mapping
Waste Elimination
Continuous Improvement Towards Perfection
Lean Implementation Production Simulation
Who Should AttendManagers, Executives and Supervisors in Production, Planning, Purchasing, Warehousing andDistribution areas.
Dates: Jan 19 20Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
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6.4 Productivity Workshop: 5S Implementation
Objectives
Explain each of the 5S in detail
Explain at least three systems for Seiri Explain the seven principles of Seiton
Prepare a complete Seiso schedule
Perform 5S audit and present report
Rearrange any workplace to 5S standard, given a work area and materials Use 5S kit to start 5S implementation
Contents
Concept and Benefits of 5S
SEIRI Organisation (Sort Out) SEITON Neatness (Systematic Arrangement)
SEISO Cleaning (Cleaning and Inspection)
SEIKETSU Standardisation (Maintain)
SHITSUKE Discipline (Good Habits) 5S Implementation
Practical
5S Implementation Kit
Who Should Attend5S Committee Members, Manufacturing, Administrative and Logistics personnel at all levels.
Dates: Mar 9 10Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
6.5 7 Alat QC dan Pelaksanaan QCC
Objectives
Explain QCC concept and its use
Explain PDCA concept and relate it to 7 QC tools
Collect and analyse data using the 7 QC tools
Contents
Konsep Asas QCC
PDCA Checksheet
Carta Pareto (Pareto Chart)
Rajah Tulang Ikan (Fish-Bone Chart)
Carta Kekerapan (Histogram) Carta Kawalan (Control Chart)
Graf Serakan (Scatter Chart)
Analisa Berlapisan (Stratification) Pelaksanaan QCC
Who Should AttendQCC Team Leaders, QCC Team Members, QCC Facilitators, Production/QC and QA personneland Technicians from Operator level to Supervisory level.
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
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Dates: May 25 26Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available(New programmes will be added from time to time. Please contact FMM Institute for further details and scheduleof programmes.)
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7. SAFETY AND TECHNICAL
7.1 Compliance to Classification, Labelling and Safety Data Sheet of HazardousChemicals (CLASS) Regulations 2013
Objectives
Gain insights on provision of CLASS Regulations 2013 Enable importers and manufacturers to comply with the CLASS Regulations 2013
Enable production personnel and employees who are handling chemicals to be conversantwith chemical labelling and the use of Safety Data Sheet
Contents
Globally Harmonised System of Classification and Labelling of Chemicals (GHS) Benefits of Complying with the CLASS Regulations
Main provisions of the CLASS Regulations- Definitions- Classification
- Packaging- Labelling- Safety Data Sheet- Inventory- Confidential Business Information
Overview on the Requirements of the Industry Code of Practice on Chemicals Classificationand Hazardous Communication
Who Should AttendSafety Practitioners, Safety and Health Officers, Safety Committee Members, Heads ofDepartment, Managers, Executives, Supervisors and those who are required to work withchemicals.
Dates: Mar 24, Sep 15Duration: 1 day Scheme: SBL CPD Hours: 7Fees: FMM Members RM700 Non-Members RM1,000
In-House Training Available
7.2 Compliance to Clean Air Regulations 2014
Objectives
Understand the legal provisions of the Clean Air Regulations 2014
Understand the roles of the employer and employee in compliance with Clean Air Regulations2014
Comply to the specifications of air pollution control system
Monitor the performance of the air pollution control system
Contents
Clean Air Regulations 2014: The Changes and Applications Measures to Reduce Emission
Maintenance of Records
What is Opacity and Its Interpretations Limit Values and Technical Standards
Who are in the First Schedule (Regulation 13) and Its Classifications on How and theStandards
Standard Methods of Sampling and Analysis
Fees, Penalty and Revocations
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Who Should AttendSafety Practitioners, Safety and Health Officers, Safety Committee Members, Heads ofDepartment, Managers, Executives, Supervisors and those involved in managing the variousemissions and discharges that has to be in compliance to the Clean Air Regulations 2014.
Dates: May 12, Oct 6Duration: 1 day Scheme: SBL CPD Hours: 7Fees: FMM Members RM700 Non-Members RM1,000
In-House Training Available
7.3 Behaviour-Based Safety and Safety Performance Measurements
Objectives Enable an organisation to undertake a Behaviour-Based Safety programme
Use the safety metrics techniques of performance measurement
Comply with legislative requirements for a safe workplace using the behavioural psychology
technique Understand why positive reinforcement is more effective than negative reinforcement
Contents
Behaviour-Based Safety: What is it?
Unsafe Act/Condition Behaviour and Attitude
Readiness for Behaviour-Based Safety
Setting Up the Behaviour-Based Safety Process
Identifying At-Risk Behaviours Using Critical Behaviour Inventory Monitoring and Reviewing
Keys to the Success of Behaviour-Based Safety Programme
Avoid Pitfalls in Behaviour-Based Safety Programme
Safety Metrics and Performance Measurement Benchmarking
Auditing Safety Performance
Who Should AttendSafety Practitioners, Safety and Health Officers, Safety Committee Members, Heads ofDepartment, Managers, Executives and Supervisors with safety and health responsibilities.
Dates: Jun 10 11, Nov 4 5Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
7.4 Effective Environmental, Occupational Health and Safety Management
Objectives
Understand the importance of an effective environmental, occupational safety and healthcommittee
Understand the important provisions of the Factory and Machinery Act, Occupational Safetyand Health Act and its Regulations especially the Safety and Health Committee Regulations
Understand the newly-revised Environmental Quality Act 1974
Use the various techniques and tools to determine the root cause of the accident and toanalyse the findings so as to prevent such reoccurrence
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Contents
Environmental, Health and Safety (EHS) Management
Elements and Components of EHS Management
An Effective EHS Committee
Adhering to the Legal Requirements The Environmental Quality Act 1974
Accident Prevention and Work Safe Plan Accident Investigation
Hazard Identification, Risk Assessment and Control
How to Conduct a Job Safety Analysis
Chemical Safety Training
Why an EHS Committee Fail
Who Should AttendSafety Practitioners, Safety and Health Officers, Safety Committee Members, Heads ofDepartment, Managers, Executives and Supervisors with safety and health responsibilities.
Dates: Jan 19 20, Jul 29 30Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
7.5 Complying with the Environmental Legal Requirements and Scheduled WasteManagement in Malaysia
Objectives
Gain insights to the regulatory provisions of Environmental legislations
Understand the roles of the employer and employee in upholding the environmental laws and
regulations in Malaysia
Initiate programmes that comply with the environmental legal requirements
Carry out the scheduled waste management requirements and procedures effectively
Contents
Environment and Individual Responsibilities The Corporate Governance and Social Responsibilities as an Organisation
Historical Development on the Environment Awareness in Malaysia
Elements of Environmental Quality Act 1974/2005 on Employers and Employees Roles
Types of Scheduled Waste and Its Process Flow Regulations 3 10 on Scheduled Waste Management and Relevant Schedules in Relations
to:- Notifications
- Treatment- Storage- Labeling Inventory Management- Disposal
Online Management of Scheduled Waste Notifications and Mode of Payments
Who Should AttendSafety Practitioners, Safety and Health Officers, Safety Committee Members, Heads ofDepartment, Managers, Executives and Supervisors with safety and health responsibilities.
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Dates: Apr 20 21, Aug 10 11Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,200 Non-Members RM1,500
In-House Training Available
7.6 Personal Protective Equipment (PPE) in Practice at the Workplace
Objectives
Understand the use and application of PPE at the workplace
Instil the culture of PPE usage at the workplace
Provide a safe and accident-free environment at the workplace
Improve the productivity, quality and cost for the organisation
Contents
Elements of Occupational Safety and Health Act 1994 for Compliance on Employee andEmployer
Heinrich Theory and Causes of Accidents at Workplace
Hierarchy of Safety Measures
The Requirements of PPE Hazard Assessment
Selecting PPE
Proper usage of PPE
Eye, Face and Head Protection Hand and Arm Protection
Body Protection
Hearing Protection Respirators
Failures and Impacts of Wrong Usage and Misuse of PPE
Who Should AttendSafety Practitioners, Safety and Health Officers, Safety Committee Members, Heads ofDepartment, Managers, Executives and Supervisors.
Dates: Jun 16, Nov 17Duration: 1 day Scheme: SBL CPD Hours: 7Fees: FMM Members RM700 Non-Members RM1,000
In-House Training Available
7.7 Introduction to Industrial Electronics Repair
Objectives
Gain basic knowledge in industrial electronics Learn basic testing and troubleshooting for industrial electronic components
Learn safety tips in handling electronic components/devices and circuit boards
Learn how to maintain circuit boards especially Printed Circuit Board (PCB)
Learn the proper way of soldering and desoldering PCB
Alleviate cost of electronics repair and perform basic in-house repairs
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Contents
General Safety Precaution in Electrical Works
Introduction to Testing Equipments
Introduction to Circuit Boards
Ohm s Law: Correlation of V=I.R Connector and Relays
Fuses Diodes
Capacitors
Coils/Inductor
Transformer Transistor
Integrated Circuit
Safety of Soldering for PCB
Cleaning and Maintaining PCB
Who Should Attend
Technicians and Non-Technical personnel who wish to learn how to test and repair industrialelectronics. Those involved in electronics engineering and electronics supply and trading will findthis course beneficial.
Dates: Mar 30 31, Sep 14 15Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM2,000 Non-Members RM2,300
In-House Training Available
7.8 Fundamentals of Bearing Maintenance
Objectives Gain knowledge in bearing maintenance
Improve the performance of rolling-element bearings Improve the reliability of rotating equipment
Learn the proper way of bearing mounting and dismounting Identify the causes of bearing failure
Contents
General Rolling Theory
Basic Bearing Designation System Bearing Internal Clearance
Types of Bearing and Their Application
Bearing Arrangement Fits and Tolerances
Bearing Failure Prevention
Reasons for Bearing Failures
Bearing Life Calculation Lubrication Theory
Who Should AttendService, Maintenance, Machine Repair, Plant/Facility Engineering staff of industrial plant, OEMfacility, public utility or commercial building which use rolling bearings and related equipment willfind this course beneficial.
In collaboration with SKF Malaysia
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Dates: Jan 27 29, Aug 25 27Duration: 3 days Scheme: SBL CPD Hours: 21Fees: FMM Members RM2,500 Non-Members RM2,800
In-House Training Available
7.9 Bearing Lubrication Basic Application
Objectives
Evaluate and select appropriate lubricants for a variety of rolling-element bearing applications
Learn the skills needed to apply and maintain lubricants Understand the lubricating procedures in bearing applications in the plant
Contents
Lubrication Fundamentals- Functions- Lubricant Additives and their Effects
- Avoiding Surface Damage in Bearings Grease Lubrication- Functions and Properties- Delivery and Metering Systems- Selection of Grease Type- Compute Grease Intervals and Relubrication Amounts
Common Errors/Troubleshooting- Over-Greasing- Under-Greasing- Mixing Greases- Corrective Actions
Applying Lubricants
Who Should AttendEngineers and Maintenance personnel who are responsible for bearing lubrication, lubricantspecification and lubrication system planning and design.
Dates: Apr 29 30, Oct 28 - 29Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,800 Non-Members RM2,100
In-House Training Available
7.10 Fundamentals of Bearing Failure Analysis
Objectives
Gain knowledge in analysing failed and damaged bearings Learn to uncover the true root causes of bearing damage and failures Learn how bearings support loads
Learn the proper way of installing bearing
In collaboration with SKF Malaysia
In collaboration with SKF Malaysia
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Contents
Bearing Function
Mounting Damage
Installation Procedures
Operating Environment Maintenance
Lubrication Hands-On Analysis of Failed Bearing
Analysis of Causes of Failure
Case Study
Who Should AttendService, Maintenance, Machine Repair, Plant/Facility Engineering staff of industrial plant, OEMfacility, public utility or commercial building which use rolling bearings and related equipment willfind this course beneficial.
Dates: May 20 21, Dec 1 2
Duration: 2 days Scheme: SBL CPD Hours: 14Fees: FMM Members RM1,800 Non-Members RM2,100
In-House Training Available
(New programmes will be added from time to time. Please contact FMM Institute for further details and scheduleof programmes.)
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FMM Institute (Centre for Professional Development)Wisma FMM, No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur
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8. INFORMATION AND COMMUNICATION TECHNOLOGY
8.1 AUTOCAD (Basic/Intermediate/Advanced)
This programme covers the AutoCAD concepts.
ObjectivesThis programme provides the participants with the necessary skills and knowledge on how to usethe AutoCAD features such as how to create, edit drawings, 3-D models, primitives, Booleanoperators and rendering. You will also learn how to prepare slides for presentation.
Contents(Basic/Intermediate)
Starting to Draw
Opening a Drawing
Using Commands Specifying Co-ordinates
Setting up a Drawing
Drawing Simple Lines Drawing Curves and Point Objects
Viewing Your Drawing
Editing Your Drawing: Basic Tools
Organising Drawings with Layers Creating Text
Drawing Dimensions
Drawing Complex Objects
(Advanced)
Specifying 3D Co-Ordinates
Viewing 3D Drawings
Creating 3D Surfaces Creating Solids and Editing in 3D
Rendering in 3D
Keeping Control of Your Drawings
Working with Other Applications
Who Should AttendAnyone who wishes to create his/her drawings using AutoCAD. Targeted for personnel inmanufacturing, engineering or designing industry.
Duration: 3 days (Basic/Intermediate) 3 days (Advanced)Scheme: SBL CPD Hours: 21 (3 days)
In-House Training Available
8.2 Data Management with PivotTable
PivotTables are powerful data analysis tools, yet most Excel users do not use them to their fullpotential
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