field operations presentation
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Field Operations Presentation
Presented to the Maricopa Association of Governments – October 7, 2004
Presented By: Dennis R. Johnson
Mark K. Hellfritz
Vicki A. McIntire
Jay M. Occhiogrosso
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Presentation Will Focus On…
A) Major operations:
- Recruiting- Listing- Group quarters- Non-Response Follow-Up (NRFU)
B) Timing of Operations
3
Additional Topics…
A) Types of jobs available
B) Pay scales and benefits
C) Expected hours of work
D) Office space and logistics
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Finally…
A) Talk about publicity, marketing, andpartnerships
B) Tie everything together by explaining your role
C) Segue into discussion on marketing
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Getting Started
Local Census Office opens January 2005
On-site Manager reports for duty
Office furniture/computers, etc. arrives
Manager hires initial office staff
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The Recruiting Process
Manager hires 6 –10 office clerks for phone bank- from list provided by local governments
Manager hires 6-10 Crew Leaders to conduct testing sessions
- from list provided by local governments Ads placed in papers for listers in February/March Phone bank takes calls from potential employees
and schedules testing dates and sites Manager trains crew leaders to conduct testing
sessions
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The Testing Process Need to test 3000 people
Person must have qualifying score to be considered (70%+)
½ hour test – 35 questions- math- map reading- following instructions
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The Testing Process
Complete application paperwork
Short interview to be conducted with
those that have qualifying test score
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The Testing Process
Federal Government Veteran’s Preference rules will apply
Background checks will be performed on all individuals chosen
Selections made by local office following standard federal selection procedures
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Types of Jobs, Pay Scales
Local Census Office Clerks - $ 11.43
Listers/Enumerators - $ 11.43
Crew Leaders - $ 12.79
No Benefits!
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Training
Performed by crew leaders 3 day training
1st trainings will be in April 2005 for listing operations
Will train up to 20 people at one time Will continue testing throughout listing
period
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Listing Operations
What is Listing?
Systematic canvassing of a census block
Recording address or physical location description of each housing unit (HU)
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Listing Operations
How is Listing Done?
Listers will have a list of addresses from the 2000 Decennial Census and any updates since 2000
Listers will go door to door to verify, add, delete or make corrections to this list
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Listing Operations
Listing will begin in mid-May and end July 30th
Will hire 300 - 400 listers
Will list 13,000+ census blocks
Hu’s
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Listing Operations
Each lister will be given an assignment of approximately 150 HU’s at one time
Each assignment should take one week to complete
As lister completes assignment, we will assign more work
When all blocks are completed for a jurisdiction, listings are sent for processing and sampling
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Group Quarters (GQ’s) Operations
Verify GQ’s in July 2005 via telephone
from matched lists (March 4 and July 8)
- service provider organizations
- from locally provided lists
- and from Census Bureau Records
Pre-visit to outdoor locations in August
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Group Quarters (GQ’s) Operations
Expect 150 listers to become GQ/outdoor location enumerators
Will need to recruit and hire and additional 150 enumerators
Will continue recruiting in July
- same procedures as other recruiting Will train in late August 2005 Conduct outdoor locations and GQ
operations in mid-September
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Non-Response Follow-Up (NRFU)
Expect 150 enumerators from GQ operations to work NRFU
Need to recruit/train additional 200+
Continue recruiting in August and train from mid September through November 2005
Start NRFU operations mid-September and complete December 15
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NRFU Operations Specifics
Expecting 50% mail return and 25% via phone from telephone Center
25% of workload, approximately 25,000 – 30,000 HU’s, via field operation
Higher mail return rates = less field operations = cost savings
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NRFU Specifics
Enumerator makes personal visit to HU and conducts interview
Quality check on work is completed in office after review by crew leader in field
Enumerators will make at least six personal visits and/or telephone calls
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Timeline
Task Description Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov DecOpen Main OfficeVisit MAG to Finalize Group Quarters DetailsRecruit, Test, Hire, Train StaffAddress Listing OperationsPrint QuestionnairesFinalize Address List Verify GQ Locations Via Phone BankVisit Outdoor LocationsMail Out QuestionnaireCensus Reference DateMail Questionnaire Second Time to Non-respondentsConduct Group Quarters and Homeless CountCATI Center Follow-Up CallsNon-Response Follow-up
2005
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How Can You Help?
Recruitment:– Donate Rooms for testing sites
• Accommodate up to 25 people• Handicapped accessible• Available from 8:00 a.m. – 5:00 p.m.• Tables and Chairs• Census Bureau will work out exact schedule
with local government
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How Can You Help (cont.)
Recruitment:– Provide list of names of people interested in
Census jobs– Publicize jobs and refer candidates to Census
Bureau staff
Training Space:– We will be training in the spring and fall for major
operations and will need training rooms
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How Can You Help (cont.)
Crew Leader Meeting Areas:– Crew Leaders will meet with enumerators
daily during major operations– Will need desk/table, chairs, phone if
possible– Duration:
– May through July– October through December
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How Can You Help (cont.)
Furniture and Equipment for Central Office– Desks and Chairs– Office Supplies– Will be coordinated through MAG
Publicity and Marketing Support
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Success Through Partnerships
Establish partnerships with community groups
and organizationsprepare press releases for their newsletters and
newspapers educate groups on importance of surveyProvide materials (posters, brochures, etc) so
they can talk with constituents and prepare them for September 1
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