federal aviation administration discovery learning guide getting started - introduction overview of...

Federal AviationAdministrationDiscovery Learning

GuideGetting Started - Introduction

Overview of Insights Concepts

2Federal AviationAdministration

Overview

• Basics of Insights• Understanding Self• Understanding Others• Adapting and Connecting• Taking Action

Objective

Given and in accordance with all workshop materials you will:•Recognize your strengths, weaknesses and opportunities for development•Recognize others’ behavioral styles and how to respond effectively to others’ needs•Identify how to adapt your behavior to connect with others•Explore effective strategies in dealing with different or even “difficult” people or colleagues

“Every advance, every achievement of mankind, has been connected with an advance in self awareness.”

– C. G. Jung, Psychological Reflections

Federal AviationAdministration

PERCEPTION

“All our knowledge has its origins in perceptions.”

– Leonardo da Vinci

Perception

How you perceive yourself impacts how you interact with others and your ability to achieve personal success…

Perception

“We see the world not as it is, but as we are”

– Stephen Covey

Federal AviationAdministrationCOLOR ENERGIES

Make a list that says:

Yellow

Read the word on each card at your table (sharing). If you think it describes you, give yourself one point on the color of the card.

Make a note of how many points you have for each color.

EXERCISE

cheerful reflective concise challenging

caringassertive

enthusiastic determinedfirm

factual well-argued reliable

accommodating objective active steady fun

sensitive

accurate tactful driving constant structured harmonious

strong-willedpurposeful

convincing cautious

calculatingamenable

persuasive patient influencing diplomatic

logical sociable

outgoing courageous co-operative

forcefulconventional

optimistic

mobile friendly

stable consistent decisive

correct

loyal calm daringanalytical engaging

exactimpulsive realistic

cheerful reflective concise challenging

caringassertive

enthusiastic determinedfirm

factual well-argued reliable

accommodating objective active steady fun

sensitive

accurate tactful driving constant structured harmonious

strong-willedpurposeful

convincing cautious

calculatingamenable

persuasive patient influencing diplomatic

logical sociable

outgoing courageous co-operative

forcefulconventional

optimistic

mobile friendly

stable consistent decisive

correct

loyal calm daringanalytical engaging

exactimpulsive realistic

We each have all four color energies within us; it is the

combination of the four energies that creates the

unique YOU.

The Four Insights Color Energies

Positive, Affirmative,Bold, AssertivePositive, Affirmative,Bold, Assertive

Cheerful, Uplifting,Spirited, Buoyant

Still, Tranquil,Calming, SoothingStill, Tranquil,Calming, Soothing

Showing no bias,Objective, DetachedShowing no bias,Objective, Detached

Cool Blue

Earth Green

Sunshine Yellow

Fiery Red

Celeste and John at work

How do Celeste and John use insights from Insights at work every day?

On a good day…

CompetitiveDemandingDeterminedStrong-willedPurposeful

SociableDynamicDemonstrativeEnthusiasticPersuasive

CaringEncouraging

SharingPatient

Relaxed

CautiousPrecise

DeliberateQuestioning

Formal

On a bad day…

AggressiveControllingDrivingOverbearingIntolerant

ExcitableFranticIndiscreetFlamboyantHasty

DocileBland

PloddingReliant

Stubborn

StuffyIndecisive

SuspiciousCold

Reserved

Cool Blue Energy Overview

Approach to LifeHigh standards and correct

GoalsUnderstanding

Seen by Others asAnalytical and distant

Cool Blue: Gifts and Liabilities

GiftsKnowledgeable and detailed

Air of competence

Asks probing questions

Thorough follow-up

LiabilitiesInitial interaction may be difficult or stuffy

Questions may be seen as critical and insensitive

Overlooks others’ feelings

Focus on inconsequential details

Earth Green Energy Overview

Approach to LifeFocus on stability, values

and supporting others

GoalsHarmony

Seen by Others asMild and docile

Earth Green: Gifts and Liabilities

GiftsBuilds deep, long-term

relationships

Natural listener

Sincere and warm

Persistent

LiabilitiesSlow to adapt

May lack enthusiasm in asking for a decision

Avoids rejection

Takes difficulties personally

Sunshine Yellow Energy Overview

Approach to LifeFun and interaction

GoalsRecognition

Seen by Others asDisorganized

Sunshine Yellow: Gifts and Liabilities

GiftsQuick to build relationshipsFriendly and sociableAdaptable, imaginativeSkillful presenter

LiabilitiesMay lack focus

Too casual for somePoor planning and follow-up

Can lose interest

Fiery Red Energy Overview

Approach to LifeInner certainty

Focus on action

GoalsPersonal achievement and meeting challenges

Seen by Others asImpatient

Fiery Red: Gifts and Liabilities

GiftsConfident, determined

Loves challenges

Focused

Influencing others

LiabilitiesPoor listener

Can be seen as arrogant

May push too hard

Doesn’t wait for feedback

Federal AviationAdministrationPREFERENCES

FEELING SENSING

THINKING

INTUITION

INTROVERSION

EXTRAVERSION

Psychological Preferences – An Introduction

Jung talked about three pairs of preferences:

• Introversion and Extraversion– the way we react to outer and inner

experiences• Thinking and Feeling

– how we make decisions

Psychological Preferences – An Introduction

Jung talked about three pairs of preferences:

• Introversion and Extraversion– the way we react to outer and inner

experiences • Thinking and Feeling

– how we make decisions• Sensation and Intuition

– how we take-in and process information

– Exercise: Write about a snowman

Federal AviationAdministrationTHE EIGHT TYPES

Eight Insights Types-Exercise

REFORMER

DIRECTOR

MOTIVATOR

INSPIRER

HELPER

SUPPORTER

COORDINATOR

OBSERVER REFORMER

DIRECTOR

MOTIVATOR

INSPIRER

HELPER

SUPPORTER

COORDINATOR

OBSERVER

Federal AviationAdministrationRecognizing Type

Valuing

Awareness

Understanding

Adapting and Connecting

Clues From Working Environment

Clues From Management Style

THE INSIGHTS WHEEL

72 Types

Conscious & Less Conscious Persona

Preference Flow

Less Conscious Persona

Conscious Persona

20% 40% 70% 95% 30% 05% 80% 60%

Group Activity

At each table, members who received profiles on Monday will lead a discussion on their experiences and insights on their individual profile.

COMMUNICATING

Valuing Differences

“The less we have in common with a person, the more likely we are to see their weaknesses instead of their strengths.”

Opposites

Cool Blue and Sunshine Yellow

Fiery Red and Earth Green

Cool Blue: Approaching and Communicating

Do…Be well prepared and thorough

Put things in writing

Let me consider all the details

Don’t…Get too close or hug me

Be flippant on important issues

Change my routine without notice

Earth Green: Approaching and Communicating

Do…Be patient and supportive

Slow down and work at my pace

Ask my opinion and give me time to answer

Don’t…Take advantage of my good nature

Push me to make quick decisions

Spring last minute surprises

Sunshine Yellow: Approaching and Communicating

Do…Be friendly and sociableBe entertaining and stimulatingBe open and flexible

Don’t…Bore me with details

Tie me down with routineAsk me to work alone

Fiery Red: Approaching and Communicating

Do…Be direct and to the point

Focus on results and objectives

Be brief, be bright and be gone

Don’t…Hesitate or waffle

Focus on feelings

Try to take over

Colorful Presentations

You will need to demonstrate that you are caring, trustworthy and

open. You need to show that you can support the Earth Green in

personal needs.

Time is money. Fiery Reds like to know immediate options and consequences and are most comfortable with a fast tempo.

Colorful Presentations

Cool Blues will be won over by orderliness, accuracy, persistence and follow through, so ensure that you use data, facts and quotations to support your presentation.

Sunshine Yellows like to interact at high speed and with variety. They become bored with details and constantly change direction and expect you to follow.

Conclusion

What will you take from today’s presentation to

improve your interactions and communications with

co-workers and managers?

federal aviation administration discovery learning guide getting started - introduction overview of...

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