fall usbt-2006 vco training viktar khotsim team leader of the vco project, usbt/pal alumnus

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Fall USBT-2006Fall USBT-2006VCO TRAININGVCO TRAINING

Viktar KhotsimTeam Leader of the VCO Project,

USBT/PAL Alumnus

http://vco-edusa.net

Plan of the training Plan of the training sessionsession

Theoretical Stage on VCO detailed structure Practical on-line exercise based on the VCO Training

Module Theoretical Stage “Answering Incoming Questions”. Theoretical stage “Updating the VCO content.” Practical on-line exercise “Browsing the VCO

Administrative Center” Theoretical Stage “Updating rules of the VCO project” Practical exercise “Adjusting prepared information for

the VCO project” Practical exercise “Uploading adjusted information to

the VCO” Conclusions. Unfinished business.

Theoretical Stage on Theoretical Stage on VCO detailed structureVCO detailed structure

Team-based operation Dynamic multilingual content Simple and unified structure Web template method

EnglishCC

RussianCC

ArabicCC

SpanishCC

ChineseCC

Project StructureProject Structure

Consulting Center (5) Consulting Section (45) Local Mailing Lists (5) DPDP (5 members in Russian CC) VCO Mailing List (1209)

Consulting Center (CC) - 5Consulting Center (CC) - 5

CC is the main structural unit of the VCO project.

Structural gradation is based on the type of language used for consulting services.

Consulting Center Director must be a PAL or USBT Fellow who compiles a consulting team and coordinates its activities.

Consulting Center Consulting Center DirectorsDirectors

Spanish CC, Rolando Ribera (Bolivia) Arabic CC, Lina ElLabban (Emirates) China CC, Frank Mok (China) English CC, position is opened Russian CC, Viktar Khotsim (Belarus)

CCD`s e-mail contactsCCD`s e-mail contacts

Rolando Ribera (Spanish CC) rribera@cbacoch.org

Lina ElLabban (Arabic CC) ElLabbanLA@state.gov Frank Mok (Chinese CC) MokFW@state.gov Viktar Khotsim (Russian CC) advising@amcenter.by

Consulting Section (CS)Consulting Section (CS)

Consulting Section is the main component of the VCO Consulting Center

Consulting Section is topic-based and has a unified structure in the whole project

Consulting Section Consulting Section Manager (CSM)Manager (CSM)

Regular updating of his/her section with news, links and portions of useful information

Submitting quality answers to incoming questions within 48 hours as the latest

Deleting outdated content in his/her section as well as repeated questions with the same answers (template answer)

Consulting Section Consulting Section ManagerManager

Communication via team@vco-edusa.net in case of difficult questions to answer

Communication with Consulting Center Director in case of new ideas, proposals, suggestions

Communication with the VCO Team Leader in case of any technical problems advising@amcenter.by

VCO: Distance Professional VCO: Distance Professional Development Training Development Training

ProgramProgram Training model for beginning level

advisers:

Use of native languages Do not require additional funding Provide constant update

VCO Mailing Lists and VCO Mailing Lists and Flying BannersFlying Banners

Local mailing list is a mailing list for each Consulting Center.

VCO E-Community is a total number of e-mail addresses summarized from all VCO local mailing lists.

VCO Flying Banner for announcements of the most important news or events

EnglishCC

RussianCC

ArabicCC

SpanishCC

ChineseCC

VCO Administrative VCO Administrative structurestructure

Advisory Board Consulting Sections Managers Technician (webmaster)

ADVISORY BOARD MEMBERSADVISORY BOARD MEMBERS

ECA Representative REAC Representative VCO Team Leader Consulting Centers Directors (CCD)

ADVISORY BOARD: RESPONSIBILITIESADVISORY BOARD: RESPONSIBILITIES

Strategic planning and development of the project

Seeking for the VCO partners and donors Approving distribution of the generated

funds Communication via board@vco-edusa.net

VCO TEAM LEADERVCO TEAM LEADER

Obligatory should be a Director of one of the VCO Consulting Center's.

Analyze all suggestions on VCO Project developments coming from VCO CCD.

Main intermediate between VCO CCD`s and VCO webmaster.

Practical on-line exercise Practical on-line exercise based on the VCO Training based on the VCO Training ModuleModule

http://vco-edusa.net/etmp

VCO Training ModuleVCO Training Module

Browse the VCO TM structure Ask any question related to educational

advising Subscribe yourself to the mailing list Enter Administrative Center:

webadmin usbt

VCO Training Module: ACVCO Training Module: AC

Browse the VCO TM AC Check the list of subscribers and find your e-

mail among the whole list Post any news to the news section and

distribute it to the E-community Check the list of incoming questions and

answer your question After completing all tasks check your mailbox

ConclusionsConclusions

List of subscribers is used for distribution of the posted information to its recipients

Your answer to incoming question is distributed to four different directions:

a. Interested studentb. Project Managerc. DPDP memberd. VCO module

Theoretical Stage Theoretical Stage “Answering Incoming “Answering Incoming Questions”Questions”

7 STEPS 7 STEPS TO ANSWER INCOMING QUESTIONS TO ANSWER INCOMING QUESTIONS

FOR VCO CONSULTING SECTION FOR VCO CONSULTING SECTION MANAGERSMANAGERS

STEP 1: Enter the VCO site at:

http://vco-edusa.net/

STEP 2: Click on the English Section

STEP 3: Enter you e-mail. Click red arrow

STEP 4: Enter you assigned password. Enter.

STEP 5: Click on “Unanswered questions”

STEP 6: Select the question you want to answer according to your area of expertise and click on “Answer”.

STEP 7: Answer the question then click on “Send”.

Theoretical stage Theoretical stage “Updating the VCO “Updating the VCO content.”content.”

1. Enter your e-mail address in the "Subscribe" field located on the left menu and press red arrow.

2. Enter your password and press blue arrow.3. Use a “smart table” on the top of the screen.4. Click on the green mark next to the section to which

you wish to change.5. Look at the list of individual topics that will appear

below the “smart table”.6. Choose the individual topic to which you would like to

change and click on it.7. Enter the information to the appeared frame, or cut and

paste from another resource, then click "Send."

How to enter the VCO ACHow to enter the VCO AC

VCO AC: Smart TableVCO AC: Smart Table

Operating the VCO AC: Operating the VCO AC: Smart Table. Step 1.Smart Table. Step 1.

1. Click on the green mark next to the section to which you wish to change.

2. Look at the list of individual topics that will appear below the “smart table”.

Operating the VCO AC: Operating the VCO AC: Smart Table. Step 2.Smart Table. Step 2.

1. Look at the list of individual topics that will appear below the “smart table”

2. Choose the individual topic to which you would like to change and click on it

Operating the VCO AC: Operating the VCO AC: Smart Table. Step 3. Smart Table. Step 3.

1. Enter the information to the appeared frame,

2. Mark free space at the “send to list” line by right button of your mouse.

3. Press “Send”

Flying BannerFlying Banner

For special announcements

Draw attention to a particular piece of important information

Provide a general line of greeting.

Avoid using ALL CAPS in the banner, or writing very long sentences

Practical on-line Practical on-line exercise “Browsing the exercise “Browsing the VCO ACVCO AC

Type http://vco-edusa.net Enter your Consulting Center Enter the AC of your Consulting Center Browse the AC without any changes

Theoretical Stage Theoretical Stage “Updating rules of the “Updating rules of the VCO project”VCO project”

News Links Useful Information Virtual Consulting Service Flying Banner Mailing list Other Banners

VCO: Posting newsVCO: Posting news

May include deadlines for applications admissions, new information on visas and immigration policy, announcements, and other relevant information.

Should be reviewed and updated regularly to ensure that the news remains "new.“

Use sorting option

VCO: Posting linksVCO: Posting links

Links to other reputable sources of information that you know are fairly comprehensive and believe to be accurate.

After posting, check to see that the links are active.

Re-check and update links frequently to ensure that they are active and working

Use sorting option

VCO: Posting pieces of VCO: Posting pieces of useful informationuseful information

It should be information that is applicable to all or most students in your region and that would be helpful to a larger audience.

Ideal place for PAL and USBT alumni to post helpful hints and provide advice/information based on their experiences in the United States and with advising prospective students.

REAC mailing list, NAFSA news VCO mailing list Sorting option

Question Archives Question Archives

All responses to VCO inquiries, along with the answers provided by the VCO team, are posted in the Question Archives.

Administrators may edit questions/answers or delete them if they are outdated, repetitive, or not relevant for the general audience.

Questions must belong to the appropriate section of the VCO project.

Unanswered QuestionsUnanswered Questions

Screen lists all unanswered questions.

Administrators may answer them, delete them if they are inappropriate, or transfer them to another section/section manager.

Virtual Consulting Virtual Consulting ServiceService

48 hours timeframe Complete information Accurate response Avoid posting your e-mail and name Empower prospective student to use

available resources, not to do all of the work for them

Specific questions, publicity, spam

Practical exercise “Adjusting Practical exercise “Adjusting prepared information for the VCO prepared information for the VCO project”project”

Please, start adjusting your

information in accordance with presented “VCO posting rules”

Practical exercise Practical exercise “Uploading adjusted “Uploading adjusted information to the VCO”information to the VCO”

Please, start uploading adjusted information to the appropriate VCO

sections.

Conclusions. Unfinished Conclusions. Unfinished business.business.

Post-program communication Interaction with the VCO team and VCO

CCD Advertising of the VCO project in your

networks

EducationUSA-Virtual EducationUSA-Virtual Consulting OfficeConsulting Office

ADVISING WITHOUT BORDERS!

WELCOME TO THE VCO TEAM!

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