facilitating learning and project groups cos 4860 bruce barnard
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Facilitating Learning and Project Groups
COS 4860Bruce Barnard
“Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has”.
Margaret Meade
Contact Information
Instructor: Bruce Barnard, M.S.
E-Mail: bkbarnard2@eiu.edu
Phone: Phone 217 778-8470
Office Hours: By appointment
Course Description
People at all organizational levels accomplish their work alongside and through others. A fundamental workplace competency is the capacity to facilitate learning and project groups. Participants will practice facilitation principles and strategies, including how to deal with common facilitation problems
Course Expectations (Team)
Facilitation Handbook
Produced by your in-class team
200 Points
Course Expectations (Individual)
Class facilitation exercise 100 3 Reaction Papers 150 Midterm 50
Final 100
(deduction for lack of attendance)
Course Expectations (Graduates)
Graduate Paper
200 Points
GradingUndergraduates540-600 A480-539 B420-479 C360-419 DBelow 360 F Graduates720-800 A640-719 B560-639 C480-559 DBelow 480 F
Experiential Learning Learn by Doing Do by Learning
Behavioral Expectations Participate Listen deeply and genuinely to
others Prepare Open your mind to new ideas Enjoy yourself Respect your ability to grow
Behavioral Expectations Respect others Communicate that respect Experiment and take risks Accept principle of equifinility Seek questions Honor your promises
What is Facilitation? To make easy, less difficult, or
more easily achieved.(Ease, expedite, smooth, assist, aid,
help, further, promote, advance)
Oxford Dictionary
What is Facilitation? The process of managing group
discussions and group processes so that individuals learn and group members encounter a positive experience.
McLagan & Bedrick, 1993
What is Facilitation? Leading the group in eliciting
answers, building a vision, and developing plans that motivate everyone to achieve agreed upon goals – in short, to win for all members.
Spencer, 1989
What is Facilitation? Group facilitation is a process in
which a person who is acceptable to all members of the group, substantially neutral, and has no decision-making authority, intervenes to help a group improve the way it identifies and solves problems and makes decisions.
Schwartz, 1994
Facilitation Competencies Engage in Professional Growth
Maintain knowledge base Know a range of processes and
methods Maintain professional standing,
continuing education
Source (Pierce, Cheesebrow, & Mathews-Braun, 2000)
Facilitation Competencies Create Collaborative relationships
Develop working partnerships with those serves
Create and maintain professional, collegial relationships
Co-design and customize applications needed to meet client needs.
Facilitation Competencies Create an Environment of
Participation Demonstrate effective interpersonal
skills Honor and recognize diversity,
ensuring inclusiveness Facilitate group conflict
Facilitation Competencies Utilize Multi-sensory Approaches
Evoke group creativity, blending learning and thinking styles
Employ multi-sensory processes Use time and space to support group
processes
Facilitation Competencies Orchestrate the Group Journey
Guide the group with clear methods and processes
Facilitate group self-awareness Work towards consensus and desired
outcomes
Facilitation Competencies Commit to a Life of Integrity
Ask the depth questions Model profound affirmation, articulate
the possibility of transformation Trust the group’s potential and model
neutrality
What is Facilitation Exercise
Part 1 what makes a good definition?
Part 2 define facilitation
Types of Work Teams Task Force (temporary, assembled to
investigate as specific issue or problem) Problem Solving (same as task force) Product Design (temporary, assembled
to design a product or service) Committee (temporary or permanent,
assembled to act on some matter)
Types of Work Teams Work Group (permanent, a group of
workers who receive direction from a leader)
Multi-Agency (temporary or permanent, representatives of multiple agencies assembled to improve coordination)
Quality Circle (a group of workers who meet to improve performance or uncover and solve problems.
Types of Work Teams Work Team or Self-Directed Work
Team(An on-going group of workers who share a common mission who collectively manage their own affairs within pre-determined boundaries)
Types of Learning Groups Study Groups Formal In-Class Teams Formal Project Groups &
Committees Clubs and Organizations What others have you been
involved in?
Stages of Group Development Polite Stage Why we are here Bid for power Constructive Team
Stages of Group Development Forming Awareness Storming Conflict Norming Cooperation Performing Productivity Adjourning Separation
Stages of Group Development Getting started Going in circles Getting on course Full speed ahead
Group Effectiveness The Orpheus Experience
Roles are stated, agreed upon, and understood
Members invest an equal amount of time in doing real work on the team
Outcomes drive the team Members pay attention to how they work
together The purpose and mission of the team is
clear
Group Effectiveness The Orpheus Experience
Deadlines are stated and respected Teams receive support from the
organization Teams understand their
interdependence with other teams and supports other teams
Teams are accountable to the organization
Group Effectiveness Aged
Clearly stated objectives Small successes reinforce commitment Diverse objectives linked to a common
purpose Common goal that benefits all members Mutually supportive Adversity strengthens bonds Recognize & reward real and symbolic needs
Group Effectiveness The team effectiveness model
Inputs Individual contributions teamwork organizational factors (rewards,
incentives)
Group Effectiveness The team effectiveness model
Process Work hard enough Have sufficient knowledge and skills Have an appropriate strategy Have constructive group dynamics
Group Effectiveness The team effectiveness model
Outputs Goods Services Decisions Quantity Quality
The Meeting Teambuilding Inc.
Is this meeting necessary? What is your goal for the meeting? Have an agenda Get everyone involved Foster debate, brainstorm, be creative Keep minutes 2 minute evaluation, what went well, what
can be improved
What Hurts? Negative body language False participation (yessing for political
gain) Triangling Crosstalk Stamp Collecting Going deep Destructive humor
What Helps? Melinda Zetlin
Open-mindedness Deal with the conflict Respect each others time Listening Low defensiveness Full participation Honesty
Assignment for Next Week Read pages 1-53 of the text
Teamwork
“There has never been a greater need for mastering team learning in organizations than there is today”.Peter Senge
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