evangelizing and designing voice user interface: adopting vui in a gui world

EVANGELIZING & DESIGNING VOICE USER INTERFACE

STEPHEN GAY

2014

ADOPTING VUI IN A GUI WORLD

APRIL 2, 2014

@stephengay2014

EVOLUTION

Command Line

Interface

(CLI)

Graphical User

Interface

(GUI)

Natural User

Interface

(NUI)

Time

Inte

rac

tio

ns w

ith

tec

hn

olo

gy

Voice User

Interface

(VUI)

A VUI ENABLES PEOPLE TO USE

THEIR VOICES AND INNATE

LANGUAGE SKILLS TO INTERACT

WITH TECHNOLOGY.

DEFINE

TYPES OF INTERACTIONS

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TYPES OF INTERACTIONIn

teg

rati

on

Co

mp

lex

ity

Customer Benefit

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THE SECRETARY

Recognize what is being said and record it

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THE SECRETARY

Recognize what is being said and record it

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THE BOUNCER

Recognize who is speaking

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THE BOUNCER

Recognize who is speaking

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THE BOUNCER

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THE GOPHER

Execute simple orders

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THE GOPHER

Execute simple orders

APRIL 2, 2014

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THE PERSONAL ASSISTANT

Intelligently respond to natural language input

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THE PERSONAL ASSISTANT

Intelligently respond to natural language input

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THE PERSONAL ASSISTANT

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THE PERSONAL ASSISTANT

OPPORTUNTIES

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OPPORTUNTIES

HumanizeHands Free Extra Hand Shortcuts

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HANDS FREE

APRIL 2, 2014

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EXTRA HAND

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HANDSFREE

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SHORTCUTS

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SHORTCUTS

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HUMANIZE

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HER

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BRAINSTORM

PRINCIPLES

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BE MULTI-MODAL

VUI + GUI

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PRINCIPLES

IT’S DIFFERENT

DESIGNING FOR SPEECH

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PRINCIPLES

@STEPHENGAY

DOWNLOAD THE PPT AND MATERIAL

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