evaluating the success of new channels and digital services

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EVALUATING THE SUCCESS OF NEW CHANNELS AND DIGITAL SERVICES

Rebecca Holdaway Research Manager Channel Nine Sydney

Steve Weaver Network Research Director Nine Network Australia

More Time is Spent With TV Than Any Other Medium

27

9

17

2 1 TV

Radio

Internet

Newspapers

Magazines

Source: Nielsen’s Consumer & Media View. Metro Survey 10. 2011. Average Weekly Time Spent by Medium (hh:mm).

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2006 2007 2008 2009 2010 2011 2012

95% dtt

70% digi conversion

77% internet

49% smartphones

10% tablets

49% tablet users regularly using apps

54% smartphone users regularly using apps

0

20

40

60

80

100

DigitalTerrestrial (DTT)

HD DTT Total Digital Pay TV TotallyConverted

Sydney Melbourne Brisbane Adelaide Perth

Source: OzTAM Met ropolitan TAM Panels. Estimates as at last day of each period. As at 31st Dec-11.

http://oztam.com.au/Documents/2011/PercentageOfHouseholdEstimates2011p5.pdf.

DIFFERENT MOTIVATIONS BY MARKET DRIVING PLATFORM

PENETRATION

Source: OzTAM Consolidated Data. Total TV Share (%). Q4, 2011. Total People. 6pm-Midnight. 5 City Metro.

21.9 17.1 16.9 12.6 15.6

17.6 22.9 22.4 28.0 24.5

56.8 59.5 54.7 59.3 59.5

Sydney Melbourne Brisbane Adelaide Perth

FTA Primary FTA Digital Pay TV

RESULTING IN DIFFERENT VIEWING BEHAVIOUR BY MARKET

4 4 5

4 4 4

8 8 9

8 8 8

0

2

4

6

8

10

Sydney Melbourne Brisbane Adelaide Perth 5 City Metro

2007 2008 2009 2010 2011

Source: FTA-Only Households , Period 10 2007 – Period 10 2011, 15 consecutive minutes viewing threshold, Household

Members (excl. guests)

CHANNEL REPERTOIRE IN FTA HOMES HAS DOUBLED

6 6 6 6 6 6

12 11

12

10 11 11

0

2

4

6

8

10

12

14

Sydney Melbourne Brisbane Adelaide Perth 5 City Metro

2003 2004 2005 2006 2007 2008 2009 2010 2011

Source: Metro Total TV & FTA-Only Households , Period 10 2003 – Period 10 2011, 15 consecutive minutes viewing threshold,

Household Members (excl. guests)

VARIATIONS BY MARKET IN ALL HOUSEHOLDS

0

2

4

6

8

10

12

14

16

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

5,000

Total FTA TV Total Pay TV # FTA Channels

Source: OzTAM Consolidated Data. Average Audience (000s). 01/01/2004 to 25/02/2012. Total People. 6pm-Midnight. 5 City Metro.

INCREASED CHANNEL REPERTOIRE LEADS INCREASED VIEWING

MULTIPLE TV SET HOUSEHOLDS SET TO INCREASE

400

500

600

700

800

900

1,000

0

500

1,000

1,500

2,000

2,500

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Au

die

nce

(0

00

s)

Un

iver

se (

00

0s)

1 TV HH - Universe (000s) 3 TV HH - Universe (000s)

1 TV HH - Audience (000s) 3 TV HH - Audience (000s)

THE NUMBER OF TV SETS IN THE HOUSEHOLD IMPACTS ON

CO-VIEWING LEVELS

61

52

62

58

2003 2004 2005 2006 2007 2008 2009 2010 2011

2 Person HH 3+ Person HH

Source: OzTAM Consolidated Data. Weeks 7-48, 2003-2011 (excl. Easter). 02:00-26:00. 5 City Metro.

Proportion of Co-Viewing in Group Households

4

8

15

8

11

18

0

5

10

15

20

FTA Only Households All Households Pay TV Households

2007 2008 2009 2010 2011

Source: Metro Total TV, FTA-Only & STV Households , Period 10 2003 – Period 10 2011, 15 consecutive minutes viewing

threshold, Household Members (excl. guests)

VIEWERS NOW HAVE MORE CHANNEL CHOICE THAN EVER

THE WEAK GET LOST IN THE NOISE

14

18

15

6

8

10

12

14

16

18

7TWO 7mate GO! Gem One Eleven

The Channel I Love (%)

2009 2010 2011

THE STRONG STAND OUT

FTA CHANNEL BRAND POSITIONING – FROM GENERALIST

TO SPECIALIST

95 91

5 9

0%

20%

40%

60%

80%

100%

Total Viewing People + PVR

Timeshift

Overnight

THE BULK OF VIEWING OCCURS ON SAME DAY AS LIVE

Source: OzTAM Consolidated Data. % of Total TV viewing by activity. Weeks 7-48, 2011 (excl. Easter). Total People. 6pm-Midnight. 5 City

Metro.

26

47

36 40 44

0

5

10

15

20

25

30

35

40

45

50

Australia US

2010 2011

Source: OzTAM Metropolitan TAM Panels. Estimates as at last day of each period.-

http://oztam.com.au/Documents/2011/PercentageOfHouseholdEstimates2011p5.pdf.

STV based on OzTAM Consolidated Data (to 26/07/11). Based on last day of each period.

http://tvbythenumbers.zap2it.com/2011/03/23/dvr-penetration-grows-to-39-7-of-households-42-2-of-viewers/

AUSTRALIA HAS BEEN QUICK TO ADOPT PVRS

25 19 19

16 17

26 31 33 34

37

46 45 48

45 49

0

10

20

30

40

50

60

Sydney Melbourne Brisbane Adelaide Perth

Pay PVR CE PVR PVR Total

THE MARKETS VARY IN PAY VS. CONSUMER ELECTRONIC PVRS

Source: OzTAM Metropolitan TAM Panels. As at 31st December 2011

http://oztam.com.au/Documents/2011/PercentageOfHouseholdEstimates2011p5.pdf.

STV based on OzTAM Consolidated Data (to 26/07/11). Based on last day of each period.

LIVE TV REMAINS THE DEFAULT VIEWING OPTION

3

1

2

4

8

80

0 20 40 60 80 100

Other

Games

Programs/movies delivered online

Programs/movies I have on disk or…

Programs/movies I have pre-recorded

Live TV

Source: Ninelab 2011

THE PLAYBACK VIEWING TAIL HAS BEEN EXTENDED

0

50,000

100,000

150,000

200,000

250,000

-

2,000

4,000

6,000

8,000

10,000

12,000

1-Jun-11 1-Jul-11 1-Aug-11 1-Sep-11

Tota

l Ave

rage

Au

die

nce

(0

00

s)

Lon

g-Fo

rm V

ideo

Str

eam

s

Catchup Playback

Source: OzTAM Consolidated Data. Total Average Audience (000s) for playback viewing by day. The Block 2011. Total People.5 City Metro.

Omniture - long form streams of The Block 2011 episodes per day.

Broadcast period

0102030405060708090

Awareness (%) Usage (%)

Source: Ninelab 2011

INCREASED DEVICE PROLIFERATION LEADS TO MEDIA MULTI-

TASKING

40%

23%

16%

20%

Often

Sometimes

Rarely

Never

Concurrent Media Consumption

81%

46%

46%

33%

27%

19%

Unrelated Sites

Sites Related to Program

Unrelated SN

Related SN

Site of Program/B'Caster

Site of Program

Sponsor/Advertiser

Source: Ninelab 2011

VIEWERS EXPECT IT

All People People 16-39

Likelihood to Follow Big Brother on Facebook – Top 2 Box

Source: Nine’s Survey on Big Brother. January, 2012. n = 1767 (those aware of Big Brother). D2: How likely would you be to follow Big Brother if it were available on Facebook?

+6 pts

SOCIALISATION & PERSONALISATION OF TV - CONVERSATION

473,993

645,776

Dec-10 Feb-12

+172k

Increased number of facebook fans by site Feb-12 vs. Dec-10

Facilitating chat, building community, building loyalty and appointment to view

700,000

800,000

900,000

1,000,000

1,100,000

1,200,000

1,300,000

1,400,000

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

2weeksprior

1 weekprior

WK 1 WK 2 WK 3 WK 4 Finale

Celebrity Apprentice Buzz Numbers Celebrity Apprentice Audience

Source: Ninelab 2011

SOCIALISATION & PERSONALISATION OF TV -

GAMIFICATION

21

26

31

36

41

Advocacy

40

42

44

46

48

50

52

54

56

Brand Awareness

30

35

40

45

50

TVC Recall

Source: Ninelab 2011

THANK YOU

rholdaway@nine.com.au

steve.weaver@nine.com.au

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