epic – development roadmap future directions in revenue cycle systems

Epic – Development RoadmapEpic – Development Roadmap

Future Directions in Revenue Cycle Systems

Agenda• Introduction

• Patient Engagement and Estimates

• Reimbursement Agreements

• Analytics

• Automation

Introduction• Our Epic family of organizations

– 340 Healthcare organizations

– 95% use Epic rev cycle software

• Our development and release process– Collaboration: financial advisory groups

– Major release every 12-18 months

– Everything developed on one database

FOCUS

Clients

Patient Engagement and Estimates• MyChart

– Scheduling

– Mobile and Web Check-In

– Patient Payments

• Estimates

Demo

Reimbursement Agreements• Contract Processing

• Bundled Payments

Demo

Analytics• Interactive Dashboards

• Peer-to-Peer Benchmarking

• Proactive Alerts

• Self Service Reporting (Cubes)

Demo

AR Trending Cube

Automation• “No Touch” Initiative

• Revenue cycle interoperability standards– ANSI 270, 271 - Eligibility

– ANSI 276, 277 – Claims status

– ANSI 278 - Referrals

• System automatic actions

Demo

Future Directions• Cost Tracking

• Predictive analytics

• Financial assistance module

• Continued focus on automation