enhance your it infrastructure with ezuce certified solutions-alan percy of audio codes
Post on 20-Aug-2015
793 Views
Preview:
TRANSCRIPT
Alan Percy, Senior Director of Marketing
AudioCodes
March 10, 2013 / Bentley Univesity / Boston MA
Migrating to UC
Avoiding the “Open Source Pilot Trap“
Training? Who needs training?
Assume your network is ready for UC (I think?)
How to get caught in the “Pilot Trap”:
Training? Who needs training?
Assume your network is ready for UC (I think?)
Download and implement “a pilot-only” set of software
How to get caught in the “Pilot Trap”:
Training? Who needs training?
Assume your network is ready for UC (I think?)
Download and implement “a pilot-only” set of software
Choose your voice devices by trolling the forums
How to get caught in the “Pilot Trap”:
Training? Who needs training?
Assume your network is ready for UC (I think?)
Download and implement “a pilot-only” set of software
Choose your voice devices by trolling the forums
Voice-enable your initial pilot group
How to get caught in the “Pilot Trap”:
Best Practices
Application Training
Device Manufacturer Training
Third-Party Technology Training
User Training
Device Manufacturer’s Professional Services
Consulting Partners
Systems Integrators
Consultants and Freelancers
Someone you can lean on
“Often the most overlooked component of a deployment is end user training which
leads to poor user experience” Cari Dick – Director - UC Adoption Practice UnifySquare
Best Practices
Client+Headset only
Desk Phones
Common Area Phones
Conference Room Phones
Attendant Phones
Analog Phones
Cost
Compatibility, administration, features and functions
User experience and consistency
Inventory/Spares and asset management
BYOD?
“Great device selection and user fit is a crucial success factor, rip and replace desk phone strategies are often expensive and
fail.” Kevin Peters – Unified Communications Architect UnifySquare
Best Practices
Step 1: Documenting the network architecture
Step 2: Identifying probe points
Step 3: Installing probes and load generator
Step 4: Load simulation and performance measurement
Step 5: Post analysis
Step 6: Recommendations / Corrections
Step 7: Optional re-test
MediaPack™ 11X
with FXS/FXO
interfaces
AudioCodes and openUC • Media Gateways - Connecting TDM Networks/Equipment
Key Benefits:
• Plug & play configuration with openUC
• Modularity, Scalability & Flexibility
• Branch Appliance Features
• Interoperability
• Survivability (SAS)
• Wide Availability via Distribution
MediaPack™ 124
With 24 FXS
interfaces
Mediant ™ 800
Cost effective
Branch office
Gateway/E-SBC
Mediant ™ 1000
mix-and-match
Gateway/E-SBC
for Business
AudioCodes and openUC • Enterprise SBCs – SIP Trunking Interoperability & Security
Key Benefits:
• Certified/Tested with leading SIP Trunking providers
• Upgrade path from TDM “at your own pace”
• Hybrid TDM/SIP Trunking
• Same management interface
• Same provisioning
Mediant ™ 800
Cost effective
Branch office
Gateway/E-SBC
Mediant ™ 1000
mix-and-match
Gateway/E-SBC
for Business
Mediant 4000 E-SBC
Scalable SBC-only
Up to 4,000 sessions
AudioCodes IP Phone Portfolio
• Complete range of UC-enabled IP Phones
• 400HD series - new sleek design with presence monitoring
• Based on AudioCodes software
• Same management interface
• Same provisioning mechanism
320HD 420HD
430HD
440HD
310HD
• Software based IP Centric all-in-one or distributed recording solution
• Support from 8 - 300 concurrent sessions per server with expandability to grow with your organization by adding additional servers.
• Scalable to 1000s of concurrent IP/TDM Channels
• Designed for easy deployment, ease of use, easy maintenance
SmartTAP Recording for openUC
Benefits to End-Customers
Reduced vendor management
Better pricing through consolidation
Less training initially and over time
Improved support
Role of Partners
To help design, implement and support complex end-customer projects
Not just advice, but a source for proven networking elements and desktop devices
Introduction to Stand Alone Survivability At Typical Branch Office
WAN
PSTN
AudioCodes Media Gateway, E-SBC or MSBR with SAS
E911 and Survivability FXO Connection
SIP Phones
24
SAS - Registration Process
WAN
PSTN
25
AudioCodes Media Gateway, E-SBC or MSBR with SAS
E911 and Survivability FXO Connection
SIP Phones Phones register with MediaPack
Gateway forwards registrations to openUC
SAS - Normal Dialing Mode
WAN
PSTN
26
AudioCodes Media Gateway, E-SBC or MSBR with SAS
E911 and Survivability FXO Connection
SIP Phones Phone user makes telephone call
Normal Mode: MediaPack forwards INVITES to openUC
SAS - E911 Call
WAN
PSTN
27
AudioCodes Media Gateway, E-SBC or MSBR with SAS
E911 and Survivability FXO Connection
SIP Phones Phones user dials “911”
MediaPack detects “911” and redirects call to FXO port toward PSTN
SAS - Emergency Mode
WAN
PSTN
Phone user makes telephone call
28
AudioCodes Media Gateway, E-SBC or MSBR with SAS
E911 and Survivability FXO Connection
SIP Phones
Gateway detects connection to network is down (keep alive messages fail) and activates Emergency Mode
Emergency Mode: Gateway redirects all calls to FXO port toward PSTN
top related