elevate the expectation january 2009 professional development update

Elevate the Expectation

January 2009 Professional Development Update

2008 Strategic Product Development and Body of Knowledge Priorities/Objectives

2008 Priority: Product Development

• 75% of members and non-member customers agree or strongly agree APICS products are relevant.

• 60% of members and nonmember customers agree or strongly agree APICS products are of high quality.

* Baseline will be obtained from member/customer survey being distributed this month

• Publish the APICS Operations Management Body of Knowledge Framework– Objective: the OMBOK Framework will be published before the

conference.– Status: Delivered at conference– Members can download OMBOK free

at www.apics.org/ombok, or order a bound copy for $20.

2008 Priority: Product Development

• Advertising and Public Relations– Advertisements and articles for the Framework

have been developed and placed in APICS publications.

– E-mail announcements were circulated

throughout Q4. – An interview with Bob Jacobs, an editor of the

OMBOK, appeared on the Web site of Modern Materials Handling magazine on November 21, 2008.

– The printed version of the magazine included a short article in the January issue’s “Breaking News You Should Know” section.

Publication: OMBOK Framework

• Implement a process to align courseware to the exam content manuals.– Objective: There is one-to-one correlation between the topics covered in

the courseware and the exam content manuals.

– Status:  CPIM and CSCP courseware were both revised to align with the 2009 exam content manuals.

2008 Priority: Product Development

• BSCM – Rewritten– Topics have been aligned with the 2009 Exam Content Manual.

– Instructor feedback was reviewed and incorporated as appropriate.

– Content was reviewed by SME team including international SMEs.

– Content was edited by a copy editor specializing in International English.

– Instructional design is similar to the Lean Enterprise Series including many more exercises.

– Workbooks and slides have a completely new look and feel.

– The new Basics course is in stock and in use by partners.

2009 CPIM Update

• Why the Change?– Update content to meet new 2009 ECM– Improve the narrative– Improve participant content and instructor guidance– Include more interactions and activities– Reinforce key terminology– Make a visual impact– Improve the experience for the instructor and

students

BSCM Update

Session:1. Introduction to Supply Chain

Management

2. Demand Management

3. Master planning

4. Material Requirements Planning

5. Capacity Management and Production Activity Control

6. Aggregate Inventory Management

7. Item Inventory Management

8. Purchasing and Physical Distribution

9. Lean/JIT and Quality Systems

10. Theory of Constraints and Review Activity

Course Roadmap

From:

To:

Specific, measurable objectives to guide instructor and students

Learning Objectives

• Transition slide header• Smaller slide graphics• More instructor guidance• References given• One-column format• New icons

Example IG Page

• Updated content• Increased material

From:

To:

Example PG Page

Build Slide

Solution Icon

Problem Icon

Problems and Solutions

Month Demand Three-Month

Total

Next Month

Forecast

1 102

2 91

3 95

4 105

5 94

6 101

288 96

291 97

294 98

300 100

Example Build

Class Problem 2.1 Solution

• ECM Key terminology• Reinforces dictionary

definitions• Matching or crossword

Vocabulary Check

From: To:

Performance Check Answers

• Second half of session 10• Students work collaboratively to build a

knowledge base on several topics (similar to “Wikipedia” approach)

• Students then write mock exam questions• Student stake the mock exam• Added as appendix to MPR, ECO, DSP, and SMR

“WIKI” Activity

• MPR, DSP, ECO, SMR - Updated– Topics have been aligned with the 2009 Exam Content Manual.

– Instructor feedback was reviewed and incorporated as appropriate.

– New content was reviewed by SME team including international SMEs.

– Products were shipped in December.

– SMR and DSP will be rewritten/redesigned like BSCM in 2009 for 2010 release.

– ECO and MPR will be rewritten/redesigned like other modules in 2010 for 2011 release.

2009 CPIM Update

• Corrected edits in all courses:– MPR 30+– DSP 30+– ECO 20+– SMR 20+

• Changed JIT to Lean/JIT in all courses– Transition to lean

All Courses (Except BSCM)

• Content Added:– Master scheduling lot-sizing – Measuring distribution systems content

• Clarified sections:– Customer service– S&OP

Key Content Changes - MPR

Wallace, T. F. Sales & Operations Planning: How-to-Handbook, 2nd ed., 2004 changed to Sales & Operations Planning: How-to-Handbook, 3rd ed., 2008

References - MPR

• Content Added:– Project management– Lean content in six areas– Service content in four areas – Remanufacturing

• Content Deleted:– TPOP– Order-oriented finite loading

• Clarified content in many places

Key Content Changes - DSP

Added:

1. Haksever, Render, Russell, Murdick, Service Management and Operations, 2nd ed., 2000

2. Meredith, J. R. & S. J. Mantel Jr., Project Management: A Managerial Approach, 5th ed., 2003

3. PMI Standards, A Guide to the Project Management Body of Knowledge

References - DSP

• Added six sigma content• Rewrite of operating environments section• Cleaned up PERT data• Modified pull system impact on reporting

systems• Deleted “asterisks” from IG, added missing

slides to PW

Key Content Changes - ECO

Deleted:

1. Sandras, W. A., Just-In-Time: Making it Happen, 1989

2. Fogarty, Blackstone, Hoffmann, Production and Inventory Management, 2nd edition, 1991

References - ECO

• Content Added: – Technologies strategies– Supply chain strategy configuration– Inventory management collaboration– Leveraging a firm’s product & process

development• Content Modifications:

– Value-chain model– Cost management section

Key Content Changes - SMR

• Download net change documents and replacement pages at:

www.apics.org/InstructorCenter/CPIM/

• Instructor kits and replacement sets are now available

• Review new references

Prepare to Teach

• Updated– Topics have been aligned with the 2009 Exam Content Manual.

– Instructor feedback was reviewed and incorporated as appropriate.

– Content was reviewed by SME team including international SMEs.

– Product became available in December 2008.

2009 CSCP Update

CSCP Computer-Based Testing Pilot

• Pilot CSCP test will begin March 2009• Beta Testing Window: March 15-April 11, 2009• Beta registration begins: February 23, 2009• 10 cities have been selected from the global community to pilot the

CSCP CBT exam• Pearson VUE will provide test delivery services during this beta• Paper-and-pencil will still be available in CBT beta sites as well as

places where CBT sites are not accessible

Domestic and International CSCP Pilot Sites – March 2009

Beta Location Pearson VUE Exam Site LocationsChicago, IL 1 North LaSalle St., Suite 1250, Chicago, IL 60602

200 West Adams St., Suite 1105, Chicago, IL 60606111 E. Wacker Dr., Suite 515, Chicago, IL 60601

Newark, NJ 1099 Wall St., West, Suite 140, Lyndhurst, NJ 07071

Montreal, QC 7705 17th Ave., Montreal QB, H2A 2S4

San Jose, CA 1641 N. 1st St., Koll Lyon Plaza, Suite 260, San Jose, CA

Washington, DC 1615 L St. NW, Suite 410, Washington, D.C. 20036

Phoenix, AZ 2501 West Dunlap Ave., Suite 260, Phoenix, AZ 85021

Mexico City, DF Atlacomulco 500, 4th Flr., Industrial Atoto Naucalpan, Estado de Mexico 53519, Mexico City

Utrecht, Netherlands Kobaltweg 44, Utrecht 3542 CE

Brussels, Belgium Avenue E. De Mot 19, 5th Flr., Brussels 1000

Barcelona, Spain C/Jordi Girona 1-3, Campus Nord de la UPC, Zona Comercial la CUP, Barcelona 08034

CSCP CBT Next Phase

• Continue with regional roll-out strategy in 2009• June CSCP exam administration pilot locations will be announced in

February 2009

• The Lean Enterprise Workshop Series is designed to provide participants with the knowledge and tools needed to effectively participate with their organizations in a lean transformation process.

• This workshop series will enable learners to:– Determine whether an organization is ready for lean. implement lean – Gain experience analyzing best practices for incorporating lean into

organizations. – Complete a customized project plan for implementing

implementing lean.

New Product: Lean Enterprise

• Structure: 7 Workshops, 28 Contact Hours– Workshop 1: Introduction – Workshop 2: Lean Culture – Workshop 3: Value Stream Mapping – Workshop 4: Stability and Process Improvement – Workshop 5: Just‐in‐Time – Workshop 6: Measuring – Workshop 7: Sustaining

• Pricing– Instructor Kit $575 – Member Participant Materials $325 – Nonmember Materials $425

New Product: Lean Enterprise

• Instructor/Partner Resources— To date approximately 150 instructors have been trained to deliver the

series.— However, due to the difficult economy, very few chapters have been

able to run the series.— Therefore, we are extending the deadline to purchase 5 participant

workbook sets in exchange for free instructor guides to March 31st, 2009 for North American chapters and September 30, 2009 for partners outside of North America.

— Updated kits were shipped to partners participating in this program in Q4.

New Product: Lean Enterprise

• Marketing Support– Customizable ads with chapter contact and event info

• Newsletter Ad, 1/2 page vertical • Newsletter Ad, 1/2 page horizontal • Newsletter Ad, 1/4 page • Newsletter Ad, full page

– Collateral• Trifold• Flier

– PowerPoint Presentation– Access these resources online at: apics.org/teachlean– Submit your class dates to leanupdates@apics.org. Local lean courses

will be listed online at apics.org/lean .– Ongoing direct mail and e-mail support is planned for 2009

New Product: Lean Enterprise

• The Global Sourcing Workshop Series provides a comprehensive study of the critical tasks and challenges associated with global sourcing.

• This new series equips learners with the skills to:– Understand the strategic importance of globalization– Learn how to prepare for international procurement– Evaluate potential markets in other countries– Source global suppliers strategically– Choose logistics partners – Address cultural differences

New Product: Global Sourcing

• Structure: 4 Workshops, 16 Contact Hours– Workshop 1: Introduction – Workshop 2: Global Suppliers– Workshop 3: Cultural Relationships – Workshop 4: Logistics Requirements – In addition, a 6 hour Executive Overview of this content is available.

• Series Pricing– Instructor Kit $300– Member Participant Materials $185 – Nonmember Materials $235

• Executive Overview Only– Instructor Kit $115– Member Participant Materials $70 – Non‐member Materials $95

New Product: Global Sourcing

• Instructor/Partner Resources— Three instructor training programs held – two of which were webinars.— Instructor feedback is being incorporated into materials.— Instructor comments:

• This workshop will be a great addition to our offerings. I see it as valuable for both open enrollment (multiple companies) and also on-site for individual companies. It will cross-sell easily to any person/organization that took the CSCP product.  

• Excellent Course and very well prepared so far. • I appreciated the low cost and convenience associated with delivery

through the Webinar format.    

New Product: Global Sourcing

• Marketing Support– Customizable ads with chapter contact and event info

• Newsletter Ad, 1/2 page vertical • Newsletter Ad, 1/2 page horizontal • Newsletter Ad, 1/4 page • Newsletter Ad, full page

– Collateral• Trifold• Flier

– PowerPoint Presentation– Access these resources online at: apics.org/teachglobal– Online Lean Enterprise Workshop Series Course listing at

apics.org/global– Ongoing direct mail and e-mail support is planned in 2009

New Product: Global Sourcing

• While the number of issues has decreased from 10 per year to 6, the editorial staff is enhancing content, including:– Publishing higher-quality articles and augmenting current departments.

– Launching APICS Extra Live: interactive “author-reader” webinars.

– Unveiling a new, online version of the magazine.

– Planning a green/sustainability conference.

APICS Magazine

Enhanced Electronic Magazinehttp://www.apics.org/resources/magazine/online

• July/August issue, complete with advertisements, illustrations, and other graphics, was launched on July 30th.

• International readers to get the magazine in a reliable and timely fashion• Features include:

– Searchability– Advertisements– Live links to web addresses

• An online subscription drive is being tested in an international market

APICS Magazine

APICS 2009 Learning Paths

-Global Supply Chain -Demand Management, Forecasting, and S&OP-Logistics and Distribution-Lean-Basics of Operations Management-Professional Advancement-Green for BusinessRegistration opens in March 2009.

Attend APICS 2009

Apply for your U.S. passport today!

Visit apicsconference.orgfor more information.

Attend APICS 2009

Chapter tool kits will be released Feb.20. They will include:

• Advertisements

• Video

• Web Tiles

• Fliers

• Postcards

• Passport Kits

• City Guides

• Post-it Notes & Pens

2009 Advocacy CampaignIn 2008, APICS launched an advocacy campaign to bring visibility to the value of APICS-educated operations and supply chain management professionals in a difficult economy. The objective of the campaign is to

– Demonstrate to employers, the media, and the marketplace that trained operations and supply chain managers are integral to the success, and sometimes the very survival, of a business

– Communicate to APICS members that APICS relates to their situation and will help them navigate this recession.

APICS Member Advocacy

The advocacy campaign includes these components:

– Introduction of new e-newsletters for members and executives that cover the media and government reports and put them in context for the profession.

– Increased communications about relevant member benefits, such as extended unemployment benefits and Career Center job postings.

– Enhanced APICS magazine editorial coverage of the economy

– Continued distribution of economy related APICS content to employers.

– Development of a public relations plan and media calendar.

APICS Member Advocacy

APICS Member AdvocacyKey Messaging

Belonging to APICS is essential

during tough economic times.

Belonging to APICS is essential during tough economic times

• Education enables employees to take on additional duties in an efficient and effective manner.

• Companies with fewer workers absolutely need increased productivity.

• Workforce education and development also help ensure a company’s readiness for the future – whatever the world economy brings.

Comments?

Questions?

Issues?

Concerns?

THANK YOU!