elearning project management: overview and initiating

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This presentation by Dr. Michael M. Grant provides an overview of elearning project management with references to Six Sigma, TQI, and continuous improvement. In addition, it describes the first step in the IPECC process: Initiating the project with a project charter.

TRANSCRIPT

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Adapted  from  Lynch  &  Roecker  (2007)  and  Verzuh  (2008)  

Project  Management:    Overview  &  initiating  the  project  

(CC) 2011 Michael M. Grant | photo by ralphbijker at flickr.com

Projects  not  operations  

ì  Projects  have  a  beginning  and  an  end.  

ì  Projects  produce  unique  products,  usually  one  Hme.  

ì  OperaHons  management  is  performed  over  and  over.  

ì  OperaHons  management  usually  has  no  end  and  oJen  produces  similar  or  idenHcal  products.  

Successful  project  characteristics  

ì  Agreement  among  project  team,  customers  and  management  on  the  goals  of  the  project  

ì  A  plan  that  shows  an  overall  path  and  clear  responsibiliHes  and  will  be  used  to  measure  progress  during  the  project  

ì  Constant,  effecHve  communicaHon  among  everyone  involved  

ì  A  controlled  scope  

ì  Management  support  

Projects  major  challenges  

ì  Personnel  

ì  EsHmaHng  

ì  Authority  

ì  Controls  

Why  do  e-­‐learning  projects  fail?  

Photo by nimbu at flickr.com

ì

Project  management  is  an  effort  to  use  product-­‐driven  methods  on  processes.  

ì An  evolution  of  process  management  

Video from http://www.youtube.com/watch?v=LNtEW4DVRkE

Six  Sigma  

ì  An  offshoot  of  quality  management  discipline  that  enables  organizaHons  to  increase  efficiency  and  quality—to  produce  more  and/or  beSer  products  for  less  Hme  or  money.  

ì  It  relies  on  structured  problem  solving,  staHsHcal  analysis  and  process  management  method.  

ì  The  focus  is  improving  quality  by  reducing  variaHon/variability.  

(Schwalbe,  2010)  

SixSigma  cont’d  

Follows  DMAIC  ì  Define  

ì  Measure  

ì  Analyze  

ì  Improve  

ì  Control  

(Schwalbe,  2010)  

Goal  ì  No  more  than  3.4  errors  in  

1,ooo,ooo  opportuniHes  

Image from http://sixsigmatutorial.com

IPECC  

IniHate   Plan   Execute   Control   Close  

But  also  PMI  PMBOK  (Project  Management  Body  of  Knowledge),    Six  Sigma,  etc.  

Project  Team  Roles  ì  Sponsor  

ì  Client  

ì  Project  Manager  (PM)  

ì  Stakeholders  

ì  Developers/ID  

ì  Evaluators  

ì  SMEs  

ì  Customer/end-­‐user/learners  

ì  Supplier/vendor  

ì

| Photo by stefanweighs at flickr.com

Announcement  or  Proposal  

Project  Charter  

Relationship  between  design  documentation  and  project  documentation  

ì Project  charter  details  hSp://interacHvelearningenvironments.pbworks.com/w/page/21082612/Project-­‐Charter-­‐Details    

ì Project  initiation  questions  hSp://bit.ly/iniHaHonquesHons    

Photo from http://www.flickr.com/photos/jueschborn/3239766036/sizes/z/

Understand  the  Problem  

ì  Integrate  the  needs  assessment  ì  Understand  the  problem  ì  What  is  the  project  anyway?  ì  What  are  the  technologies  involved?  ì  What's  the  client  side  involvement?  

From @johnniefox (2010)

Understand  the  Stakeholders  

ì  Importance  of  customer  involvement  

ì  Who  are  the  key  contacts?  

ì  Who  are  the  decision  makers?  Determine  who  is  the  one  person  who  is  the  decision  maker.      

From @johnniefox (2010)

References  

ì  Lynch,  M.M.  &  Roecker,  J.  (2007).  Project  managing  e-­‐learning:  A  handbook  for  successful  design,  delivery  and  management.  New  York:  Routledge.  

ì  Schwalbe,  K.  (2010).  InformaHon  technology  project  management  (6th  ed.).  Boston,  MA:  Cengage  Course  Technology.  

ì  Verzuh,  E.  (2008).  The  fast  forward  MBA  in  project  management  (3rd  Ed.).  Hoboken,  NJ:  Wiley.  

© 2010 Michael M. Grant

(cc) 2011 Michael M. Grant

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