effective email messages

OBJECTIVES

What is e-mail

History of e-mail.

How e-mail works.

Key e-mail features.

Advantages of e-mail communication.

What is E-mail?

“E-mail is text-based mail sent via the computer from one person to another.”

“E-mail is an ideal method for sending documents already on your computer.”

“E-mail is a way to communicate with people as close as your office or as far away as the other side of the world.”

History of E-mail

“E-mail is a natural use of network communication technology that developed right along with the evolution of the Internet”

Send mail- Early 1980’s

Online Services- 1993

How E-mail Works

Key E-mail Features

“We have come to realize that we have in our hands something very big, and possibly very important. It is now plain to all of us that message service over computer networks has enormous potential for changing the way communication is done in all sectors of our society.”

E-mail is A Push Technology E-mail Waits for You E-mail is One-to-Many Email is almost Free

ADVANTAGES OF E-MAIL COMMUNICATION

QUICKEST MEANS OF TRANSMITTING MESSAGES.

E-MAIL DOES NOT THRUST ITSELF UPON THE RECIEVER.

E-MAIL SAVES YOU FROM TELEPHONE TAGS.

CONVENIENT FOR PEOPLE PLACED IN AREAS WITH WIDE TIME ZONE DIFFERENCES.

Contd…..

CAN BE SENT TO A LARGE NUMBER OF PEOPLE SELECTIVELY.

INSTANTANEOUS FEEDBACK POSSIBLE.

CONFIDENTIAL AND SECURE.

E-MAIL MESSAGES CAN BE EASILY STORED FOR FUTURE REFERENCES.

REFERENCES

Rajendra Pal & Korlahalli, Business Communication, Sultan Chand & Sons.

Dalmar Fisher, Communication in Organizations, Jaico Publishing House,Mumbai-1999.

A. P. Krishnan, K.K. Asokan, Business Communication.

Varindar Kumar and BodhRaj, Business Communication.

World Wide Web.