effective development of is professionals

the most the most effective processeseffective processes for developing IS for developing IS professionals in recent years.professionals in recent years.

By Aditya Mahardhika Yustika Putras3175004

RMIT 2009 . Management of Computing Resources

Agenda

• Where are we?• Things to stick during the presentation• Ineffective Process support by IS• Effective Process support by IS• Current trends on IS software• The used of Process-Awareness IS (PAIS)

framework• “Change”. Again! What now?

1. Process Evolution2. Hard-Coded Process Logic3. Complex Software

Customising

4. Inadequate Business Functions

5. Missing Process Information

Current degree process sufficiency• Only 32.92% sufficient

Problem 1: The need to continuously adapt IS to evolving processes

• 40.51% only partly• 27.85% largely

Problem 4: Inadequate business function support

Recap Problems• Process Evolution• Hard-Coded Process Logic• Complex Software Customising• Inadequate Business Functions• Missing Process Information

• If the process maturity of an organisation is low, it will be more difficult to implement (optimised) business processes

• Results:• end-user participation (47.14%)• access to required information (42.86%)

• Deal with project-driven attributes• Results:– management commitment (67.14%)– communication with end users (45.71%)

• Deal with the technical infrastructure for developing and maintaining IS.

• Result:– None of the listed technological-specific CSFs is

considered as essential– Good documentation (17.14%)– Usability (20%)

Hardly seems possible to consider all technology-specific CSFs when introducing an IS

WHILE

These CSF represent a validated baseline for enterprises that want to increase the

effectiveness of their process-oriented IS

Why “Process Orientation” is scarce and why “Process Awareness” is needed?

Process-Oriented Software Technologies

• Process support paradigms– e.g. work-flow management, service

orchestration, service choreography, case handling.

• Process specification standards– e.g. WS-BPEL, BPML, BPMN

• BPM tools– e.g. ARIS Toolset, Tibco Staffware, FLOWer

• Current degree of “process orientation” in IS is by far not satisfactory

• Conventional process-oriented IS are scarce

• Needs process-aware IS (PAIS)

PIT STOP

• What is the main presentation idea needs to stick during this presentation?

How to Implement PAIS

1. By developing an organisation-specific process support system; or

2. By configuring a generic process support system.

PAIS Conditions

• Separate process logic from application code; in other words

• Driven by process models rather than program code.

• Based on powerful process engines that orchestrate processes at run-time.

• Process engines provide extensive libraries of process-oriented functions at build-time.

• Enable the fast and cost-effective implementation and customisation of new and of existing process.

• Implies a significant shift in the field of IS engineering.

• Shift is difficult to accomplish as IS projects often use software technologies-at least today-that do not support the needed degree of process orientation.

• INSTANT QUESTION:– What is the reason behind?

Resist to change – intangible impact factor – increase cost

What is this all about?

• Imply the recruiting and training of IT Professionals

• The involvement of consultants• The integration of application-specific

knowledge and technical expertise into the project team.

Three CSF that particularly important

• Management commitment• Communication• Participation of end users

• CSF = ability of an organisation to align its IS to business processes and business strategy.

• User involvement during IS development will enhance system usage and information satisfaction. Moreover, growing user satisfaction results in greater system usage.

• “process orientation” is scarce, but “process awareness” is needed in practice.

• Helps both IT professionals and researchers to understand factors that can improve the operational effectiveness of process-oriented IS