efe inc how to be outstanding in customer service

Post on 08-Jul-2015

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Good isn't good enough when it comes to your company's customer service.You need to be outstanding and to do this you need to focus on improving your customer service practices rather than focusing on the ultimate finish line or gain.

TRANSCRIPT

NEVER SETTLE FOR

LESS.

BE

OUTSTANDINGIN

CUSTOMER SERVICE

@EFEINC

WHAT ARE THE KEYS TO MAKING

YOUR COMPANY’S CUSTOMER SERVICE

WHAT ARE THE KEYS TO MAKING

YOUR COMPANY’S CUSTOMER SERVICE

GREAT?

QUITFOCUSING

finishLINE.

QUITFOCUSING

ON THE

FOCUS ON RE-EVALUATING YOUR CUSTOMER SERVICE AND FINDING NEW

WAYS TO IMPROVE IT.

GET TO KNOW KNOWLEDGE

MANAGEMENT SOONER

GET TO KNOW KNOWLEDGE

MANAGEMENT SOONER

PREPARE AND PREDICT.

TAKE ADVANTAGE OF PREDICTIVE ANALYTICS.

CUSTOMER SERVICEIS ABOUT

CUSTOMER SERVICEIS ABOUT

BRAND

CUSTOMER SERVICEIS ABOUT

BRANDAND

BRAND

BRANDMATTERS.

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