eds for jibs

JIBS Conference 2014Make do and mend:

alternative routes to information

Engaging researchers in the Digital Learning Space

Examples Examples Examples

What are other libraries doing?

Clive Wright

Vice President of Discovery Innovation for Latin America and Europe

Discovery Service Adoption Worldwide

EBSCO stands as the front-runner, with a long lead of 5,612 library subscribers to EDS.

OCLC reports 1,717 libraries with access to WorldCat Local, though a smaller number use it as their primary discovery interface.

Ex Libris has licensed Primo to 1,407 libraries.

ProQuest reports 673 libraries using Summon.

American Libraries April 15, 2014[Marshall Breeding]

“

”

>6,200 ‘developers’, ‘support staff’, ‘customer satisfaction’ for

EDS

EBSCO User Research & Design

• User Research:– Better understand

interactions between users and EBSCO products (by project or larger initiatives)

• User Design:– A user interface that

works on all devices– Evaluate future page

styles, configurations

User Research: Top 5 Recurring Themes

1. Students perform basic, not complex searches• Students receive only small amount of information literacy training• Most begin research from home, not in library/with librarian

2. Users scan result titles to select item(s) for detailed viewing• Detail (abstract, subjects) valuable, but won’t click for it• Nervous about leaving results page, not comfortable they’d get back

3. Users want access to article full text quickly; images are appealing

4. Center column (results list) gets user’s most attention• Anxiety and some confusion, users scan looking for familiar words• Want orienting summaries (Wikipedia style) for their topic

5. Most common research path begins with Google, then to Wikipedia• Then eventually to EBSCOhost because professor told them Wikipedia

is not a valid/cite source

We found this particularly interesting…

Further Testing & Research on Wikipedia

Professors acknowledge the use of Wikipedia; and students know it is NOT a

trusted source

Google Wikipedia = Well-established habit

Source: Charles Duhigg, The Power of Habit: Why We Do What We Do In Life And Business, Random House 2012

How is Wikipedia a ‘reward’? The summary statement The “gray box” (TOC)

Most relevant pages in the eBook

60,000 citable research starters

Finding the needle in the haystack

Subject indexes

Anticipating User Intent

Highlighting Content

Library Interaction

Growing Widget, App, Plugin Catalog

Raise awareness of relevant subject specific

collections

Result Lists

with Assorted Widgets

Result Lists

with Assorted Widgets

Result Lists

with No Widgets

User Expectations …(custom widget)

Existing Familiarity(Springshare Integration)

VuFind, Blacklight, Koha, Drupal and other EDS API app modules

available

VuFind v1.x and v2.0

PHP application

EBSCO is contributing to the open source

communities

Result Lists

with API

Result Lists

with API

Result Lists

with API

VuFind

VuFind

VuFind

ILS Integration within EDS

Click “Request This Item”

Folder Items View

Hover over top right folder icon

Folder Section with ILS Integration

User clicks top right folder

ILS Integration

with multiple sites RTAC

ILS Integration

with multiple sites RTAC

• Algorhythms SLIM• Archimedes• aStec• Aurora • Bookhouse Culture & Sci Tech Co• Booksite • BSZ • CALYX • Capita • Civica • Concord Australia• Cosmotron • EOS (now part of Sirsi)• ExLibris• Follett• Futurenuri • Hyweb • III

• Koha• L.A. Information Technology • Logica Czech Republic• Lucidea/InMagic/SydneyPlus • Mirtech Inc • OCLC • Pergamum   • SIABI • SIRSIDynix • SL IZUM • Softlink • Sophia / Prima • Soutron • SVOP • Talis • UNIBUS • Vizolve • Yordam

A sample of ILS Providers that integrate with EDS

Library Homepages

University of Ljubljana (http://dikul.uni-lj.si)

Twitter feed

Search History, Saved Searches,

Alerts

40

See that the metrics for this article can be easily embedded on a website or other application by copying and pasting the JavaScript code

41

Search “pinsky”

pinsky

Relevancy and Value Ranking

425 Sept 2013

Resource Discovery Services Athena Hoeppner

University of Central Florida

Relevancy is extremelyimportant and hard to pindown.

• The central index is a BIG pile of hay.

• The search and refinement tools are rakes

• The relevancy ranking is a magnet.

Relevancy and Value Ranking

• Weighted fields• Exact match of term

with field• Density of terms• Currency of item• Document type• Document length• Locally owned

435 Sept 2013

Resource Discovery Services Athena Hoeppner

University of Central Florida

Superior Relevance RankingThe system has the following priorities and has

no bias toward content from any provider:

1) Match on subject headings from controlled vocabularies

2) Match on article titles

3) Match on author keywords

4) Match on keywords within abstracts

5) Match on keywords within full text

Exact Matches: Exact matches are favored over partial matches – considering also the field in which those words appear (abstract vs. full text vs. title, etc.)

Density: The number of times the word(s) appears relative to the size of

the document (more is better) – considering also the field in which those words appear (abstract vs. full text vs. title, etc.)

VuFind, Blacklight, Koha, Drupal and other EDS API app modules

available

VuFind v1.x and v2.0

PHP application

EBSCO is contributing to the open source

communities

EDS Course Management Reading List Tool

Instructors stay within their course, and can

easily add EDS content into their courses

Desire2LearnMoodle

Canvas … Blackboard, Sakai, Pearson eCollege, Jenzebar, and other

LTI-compliant LMS: <http://developers.imsglobal.org/catalog.html>

Picking a WSD and Making It Yours

1. Know what you want to do with the service.

2. Pick the central index that aligns with your content and has the metadata to support discovery. Turn data sources on or off to focus the index for your users.

3. Pick a discovery layer that can surface the content your users want to find and that facilitates search behavior you want to promote.

505 Sept 2013

Resource Discovery Services Athena Hoeppner

University of Central Florida

Thank you

Clive Wright cwright@ebsco.com

Questions?