earned media in a digital environment: for pr firms and journalists

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This presentation was given to the Council of Public Relation Firms in Washington, DC. It aims to shift the thinking of how PR firms and journalists should approach earned media in a digital, Web 2.0 environment.

TRANSCRIPT

Earned Media in a Digital World

March 11, 2009

Earned Media is...

Earned Media is... A view

Earned Media is... A viewA vote

Earned Media is... A viewA vote

A retweet

Earned Media is... A viewA vote

A retweet A comment

Earned Media is... A viewA vote

A retweet A comment

A subscriber

Earned Media is... A viewA vote

A retweet A comment

A subscriberAn incoming link

Earned Media is... A viewA vote

A retweet A comment

A subscriberAn incoming link Earned eyeballs

Earned Media is Buzz.

So how do you get it?

1. Start with a Plan.

2. Put someone digitally

savvy in

charge.

1. Start with a Plan.

3. Get the Tools.

2. Put someone digitally

savvy in

charge.

1. Start with a Plan.

4. Listen and Engage.

3. Get the Tools.

2. Put someone digitally

savvy in

charge.

1. Start with a Plan.

4. Listen and Engage.

5. Create Content.3. Get the Tools.

2. Put someone digitally

savvy in

charge.

1. Start with a Plan.

4. Listen and Engage.

5. Create Content.

6. Be Honest and Transparent.

3. Get the Tools.

2. Put someone digitally

Savvy in

charge.

1. Start with a Plan.

4. Listen and Engage.

5. Create Content.

7. Be Authoritative and Passionate.

6. Be Honest and Transparent.

3. Get the Tools.

2. Put someone digitally

savvy in

charge.

1. Start with a Plan.

2. Put someone digitally

savvy in

charge.

1. Start with a Plan.

4. Listen and Engage.

5. Create Content.

7. Be Authoritative and Passionate.

6. Be Honest and Transparent.

8. Be Consistent and Patient.

3. Get the Tools.

When the Post is Special: Go the Extra Mile

It begins with the post...

It begins with the post... A DIGG

It begins with the post... A DIGG

A Reddit

It begins with the post... A DIGG

A RedditA shout

It begins with the post... A DIGG

A RedditA shoutA tweet

It begins with the post... A DIGG

A RedditA shoutA tweet

A request to RT

It begins with the post... A DIGG

A RedditA shoutA tweet

A request to RTA note to a listserv

It begins with the post... A DIGG

A RedditA shoutA tweet

A request to RTA note to a listserv

Blogger relations

Example: “Ask Helen”

Come Up With New Content

Come Up With New Content

What: A video series with Helen Thomas where I crowdsource questions for her via social networks. I then present each to her sitting inside her cubicle and capture the responses on my Flip camera.

Use Multiple Platform Delivery

Use Multiple Platform Delivery

How: When the video is uploaded, I go the extra mile and pass out the URL using all of these distribution channels.

Engage in Conversation

Engage in Conversation

Next, I engage with the viewers, respond to their feedback and thank them for the ideas.

Measure for Spikes. Measure for Engagement.

Measure for Spikes. Measure for Engagement.

And Continue Testing New Ways to Create Content, Format it, and Distribute.

And Continue Testing New Ways to Create Content, Format it, and Distribute.

Finally, I measure what the top referring sites to better inform my content and outreach next time around.

Thank You.

Erica Anderson is a new media producer/reporter. Her work has appeared on MTV, CNN, Associated Press, USA Today and more.

Email: Erica@EricaAmerica.comTwitter: @EricaAmericaWeblog: www.EricaAmerica.com

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