drugs & alcohol in the workplace it’s easy to get it wrong! … · •missing from the place...

Drugs & Alcohol in the Workplace

It’s Easy To Get It Wrong!

Matt Taylor

Director

Innovative Testing Solutions

www.itstestkits.com

18th August 2020

About me…

• UK expert with international industry knowledge

• 18+ years in Drug & Alcohol (D&A) Policy, Training and Testing

Industry (I am NOT a toxicologist!)

• Policies, Procedures, Training, Education, Testing

• Active member & event committee member of IFDAT (International

Forum for Drugs & Alcohol Testing)

• Active member of EWDTS (European Workplace Drug Testing Society)

– helped to formulate the EWDTS POCT Guidelines

IFDAT 2021 – Salzburg (Austria)19th/20th/21st September

(postponed from 2020 due to COVID19)

• Dedicated to the advancement of global employee screening systems

& processes

• Platform for Global experts from D&A and related disciplines to meet

and discuss various topics regarding current & future developments of

international employee screening

• World leading 2 day conference program packed

with expert speakers from around the Globe

• Education, networking and social

www.ifdat.com

A Whistle Stop Tour – What Will We Cover?

• The impact across and organization

• Policy & procedures

• Training & education

• Testing types & equipment

• Support & Return to Work

• Considerations due to COVID19

• How to spot a Methamphetamine Lab

in your area

Drugs & Alcohol

• What is a drug?

• “Under the influence” & “Impairment”

• Why is it a risk?

• Testing categories – why/when/what/how to test

• 2 Parts to a drug test – Screening & Confirmation

• Getting it wrong can cost ’0000s or even a life

The Impact Across an Organisation

Areas to consider Implications

HIDDEN DEPENDENCY • Unsafe to commute or be at work (depending on role)

• Absenteeism and impact on Human Resources (HR) budgets

• Presenteeism and impact on morale/culture

• Dismissal and cost to organisation to replace

• “Tokenistic” employee assistance programmes (EAPs)

USING AT WORK • Industrial accidents

• HR drain in terms of swabbing/testing/retaining

• Culture and colluding colleagues

• Implementation of robust, legally defensible Policy & Procedures (P&P) and quality testing

scheme that is fit for purpose and stands up to tribunal scrutiny if it leads to dismissal

• Do you test on a Monday morning? On a night shift?

CULTURE • Only part of the workforce is tested (shop floor not office…)

• Misunderstanding about typical substance users

• Older colleagues setting poor examples for early careers staff

• Culture of drinking (lunchtimes, celebrations?)

The Impact Across an Organisation

Areas to consider Implications

INSURANCE • Are you valid if you don’t uphold all parts of your P&P?

• Are you aware of the link to your insurer ref an incident relating to substances?

SOCIAL USERS • Those without an obvious dependency but who are unaware that they may be over the limit

• Legalised substances (e.g. Cannabis)

LINK BETWEEN

ADDICTION & DEBT

• Site security and staff open to corruption

LONG TERM HEALTH

IMPLICATIONS OF STAFF

• Heavy social drinkers / drug users, long term employees

• Prescription addiction (“Pharmageddon”)

• Raised pension age – older workforce

• Increase in life limiting conditions relating to drinking – huge cost to employer re sickness

absence

RESPONSIBILITY TO

VULNERABLE

EMPLOYEES

• Apprentices – first wages, reduced parental supervision and increased freedom

• Staff with mental health support needs and the link between substance use and mental health

Policy & Procedures

• Often inadequate – “copy & paste”

• Often lacking detail and “generic”

• Open to interpretation and challenge

• Should ideally be 3 documents and bespoke

• Written by experts – not just “legal dept.”

• Easy to follow – clear, detailed, legally defensible

Training & Education

• Help to meet your obligations under Health & Safety (H&S) legislation and “local law”

• Ensure responsible and consistent action

• Confidence to follow Policy & Procedures

• Signs & Symptoms / Chain of Custody

• Qualified trainers. Allow correct time & cost

• Employee engagement. Education (NOT propaganda)

Signs & Symptoms

Signs & Symptoms – What to Look Out For(not an exhaustive list!)

Attendance at Work

• Multiple instances of unauthorised leave

• Excessive sick leave

• Excessive late arrival for duty (mornings and after lunch)

• Excessive Monday or Friday absences

• Improbable excuses for absence

• Excessive single days sick leave

• High sick leave for colds, migraine, gastric causes etc.

• Missing from the place of work

• Leaving work early

Performance in Work

• Late for work

• Taking too long to complete a task than would otherwise be expected

• High number of errors and poor performance in role

• Unreliable and unpredictable

• Greater effort required than would normally be expected

• Covering up of own mistakes and difficulty in recalling same

• Difficult to recall instructions and handle complex duties

• Detrimental effects on relationships with work colleagues

• Deterioration in personal appearance and dress

• Smell of alcohol or other substance

• Drowsiness, lethargic

• Shaking hands

• Financial difficulties, problems with relationships with own family

ENSURE THAT ALL MANAGERS AND SUPERVISORS RECEIVE THE APPROPRIATE TRAINING TO CARRY OUT

THEIR RESPONSIBILITIES UNDER THE POLICY!

Testing Types – What to Consider

• Breath, Blood, Oral Fluid, Urine, Hair,

Sweat etc

• Windows of detection

• On site (“Point of Care”)/Lab SCREENING

• Industry / Customer requirements

• Self collect? 3rd party collection?

• Facilities available

Testing Equipment – Fit for Purpose?

• Made for UK (Europe) or USA [“split-key cup”]

• Drug panel. Cut-off Levels

• Accuracy. Sensitivity. Specificity

• Does quality matter? Cost?

• Breathalyser – e.g. U.K. Home Office /

U.S. Dept Of Transport approved?

• Environmental impacts. Innovations

Support & Return to Work

• Needs a consistent approach – Policy

• When is support available

• When is support suitable vs disciplinary action

• Confidentiality

• Occupational Health. Signposting. 3rd party resources

• Compliance & return to work (Testing? Relapse?)

COVID19 Considerations

Medical journal ‘The Lancet’ (April 2020) presented research

linking the COVID-19 pandemic (and in particular the

distancing and isolation control measures) to a significant

public health crisis, leading to a “spike in alcohol misuse,

relapse and potentially, development of alcohol disorders in

at-risk individuals, therefore placing further strain on

addiction and drug and alcohol services, and the health

service in general, during and after the pandemic”

https://www.thelancet.com/journals/lanpub/article/PIIS2468-2667(20)30088-8/fulltext

• Isolation

• Loneliness

• Boredom

• Poor mental health

• Bereavement

• Financial worries / debt /

redundancy

COVID19 Considerations

• Change the way you test?

• Return to work (RTW) testing?

• Increase random testing?

• Appropriate Personal Protection Equipment (PPE) for collection agents & increased hygiene

standards

• Refresher training & education – highlight risks & Policy

• Include questions about D&A in RTW questionnaire

How to Spot a Meth Lab in Your Area

Questions?

• E : matt@itstestkits.com

• M : +44 (0)7821 116117

• T : +44 (0)1782 358058

• W : www.itstestkits.com

• LinkedIn : https://www.linkedin.com/in/matt-taylor-itstestkits/

“ITS…Exceeding standards, not just meeting them!”