driving scaled agile transformation – an experience report (at scrum alliance)

Driving Scaled Agile Transformation –

An Experience Report

By Manu Goyal27 June 2015

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Disclaimer

The opinions expressed in this presentation are my personal opinions based on my own experiences and interpretations. The facts and opinions shared during this presentation do not reflect the views of any of the organizations that I have worked for, in the past or in the present.

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What is Scaled Agile Transformation?FROM TO

Groups of people doing software development X-functional Teams formed and staffed

FROM TO

+ Enterprise planning in place

+ Prioritized work flows through the teams’ backlogs

+ Interdependencies identified and managed

+ Rolling out integrated functions frequently

+ Common Tools + Reporting + Governance + more…

and DONE!

Have ‘Definition of Done’ Define ‘Minimum Viable Product’ Drive Continuous enhancements and change

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Scaled Agile Transformation – Multifaceted Changes

• People and Culture• Business - Products and Services• Process• Tools and Technology

• Right blend needed• No cookie cutter methods

• Depends on context and situation

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People and Culture

“The secret ingredient that is hard to mimic.”

How People React to Any Change?1. Denial/Shock 4. Commitment

• Confusion• Distraction• Loss of Identity

It’s not so!?

• Acceptance• Engagement• New Reality

OK… Let’s do it..!

2. Resistance 3. Exploration

• Anger• Withdrawal• Blaming

I gave it my all and now this?

• Frustration• Too much to absorb• Trouble focusing

How do I make sense of all this?

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Culture• Behaviors, beliefs and rules that develop in to habits over time.THIS? SPECTRUM OR THIS?Centralized Decisions Decentralized decisions

Risk averse Risk taking

Heavily process driven Light, adaptive approaches

Command and Control Build Consensus

Silos Collaboration

My responsibilities Collective ownership of big picture

Conform Diversity, out of box thinking

Meritocracy Seniority

Other big ones?

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Path to Behavior Change

AWARENESS“I know about the Agile Transformation”

BUY-IN“I believe in the Agile Transformation”

UNDERSTANDING“I know what the Agile Transformation means to me”

ACTION“I’m ready to do my new job”

INTERNALIZATION“This is just how work gets done ”

TIME AND PARTICIPATION

Move target audiences toward Internalization as quickly as possible, minimizing resistance and disruption to the business

PERF

ORM

ANCE

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Multi-Functional Changesfor Easier Adoption of Scaled Agile Transformation

Function Changes

Facilities Team Co-location, collaboration facilitiesMore in-person sessions – at increased scale of people and frequency

Talent (HR) Role definition, hiring and career development, reviews and rewards, training and coaching

Engineering Breaking silos, I to T skills, DevOps, Automation, Continuous Integration & Deployment, Flighting

Tools Common tools for planning and reporting

Finance Audit and reporting changes – CapEx distribution, cost calculations

Product and Business

Providing User stories and epicsContinuous planning – vision roadmap release Sprint daily SCRUMBusiness value Empirical Measurements and KPIs

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RecommendationsCOMMUNICATIONS AND SUPPORT• Over communicate - minimum 7 times• Honest and Transparent, • Need based, Simple, Self-service• Think Global, Act Local

EXAMPLES• Web portal, Interactive Dashboards, Balanced scorecard• News letters, posters, banners, emails• Meetings - All hands, Town halls, staff, • coffee with coaches, Product fairs, office hours• Training and coaching, tutorial videos, brown bags. • HR - Role Guides • What else will you recommend?

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Q&A

Thank You!

Contact Manu atmanugoyal@gmail.comhttps://in.linkedin.com/in/manugoyal