driving back to thrive

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“Is your company healthy enough to meet the demands of an economic recovery?”

orDriving Back to Thrive

8/18/2010 | 2 | ©2010 CIBER, Inc.

“Leaders establish the vision for the future and set the strategy for getting

there; they cause change. They motivate and inspire others to go in the right

direction and they, along with everyone else, sacrifice to get there.”

– John Kotter

8/18/2010 | 3 | ©2010 CIBER, Inc.

Thrive Survive Revive Thrive

We are here

The Road Thus Far…

8/18/2010 | 4 | ©2010 CIBER, Inc.

The Effects of the Survive Mode: People

What happened to your employees, managers and executives while your organization was in “survive” mode?

What, if any, positive changes related to people occurred in your

organization during this period?

What negative changes related to people occurred

organization occurred during

this period?

What, if anything, do you think that you should continue to do as we move into the “revive” period regarding your people?

- +

8/18/2010 | 5 | ©2010 CIBER, Inc.

The Effects of the Survive Mode: Business Process

What happened regarding your business processes while your organization was in

“survive” mode?

What, if any, positive business process changes occurred in your

organization during the

“survive” mode?

What negative business process

changes occurred in your

organization during the

“survive” mode?

What, if anything, do you think that you should continue to do as we move into the “revive” period regarding your business processes?

- +

8/18/2010 | 6 | ©2010 CIBER, Inc.

The Effects of the Survive Mode: Technology

What happened regarding technology while your organization was in “survive”

mode?

What, if any, positive

technology changes occurred

in your organization during the

“survive” mode?

What negative technology

changes occurred in your

organization during the

“survive” mode?

What, if anything, do you think that you should continue to do as we move into the “revive” period regarding technology?

- +

8/18/2010 | 7 | ©2010 CIBER, Inc.

Thrive Survive Revive Thrive

We are here

Reviving Your Organization

People

Process

Technology

Building on the positive changes and focusing on making strategic improvements will speed

recovery and help move your organization towards the “thrive” state.

8/18/2010 | 8 | ©2010 CIBER, Inc.

People Focus

“After several years of economic chaos, enterprises have exhausted most avenues for incremental

cost savings. Now comes the hard work, investing in people, optimizing the workplace

and organizational change. Among the changes required are a renewed emphasis on people and human capital management (HCM), well honed

workplace strategies and well focused organization change.”

-Gartner Group“Rebuilding the Competitive Foundation”

8/18/2010 | 9 | ©2010 CIBER, Inc.

Focus on People in the Revive Phase

People

Leadership Alignment

Communication

Strategy and

Deployment

Culture Assessment

Workforce Strategy

Direction Deploymen

t

Learning Strategy

Development

Curriculum and

Courseware Developme

nt

Capability Transfer

Competency Modeling

Learning Outsourcin

g

Learning Systems

Implementation

Performance

Management Strategy

8/18/2010 | 10 | ©2010 CIBER, Inc.

Business Process Focus

“You need individuals coming together that have a good business understanding of the

activity or transaction that occurs at any given step of the process and who can then

articulate that for IT to find the right solution.”

- Cynthia Saccocia

8/18/2010 | 11 | ©2010 CIBER, Inc.

Focus on Business Process in the Revive Phase

ProcessSupport

StrategyDefect

Reduction

Business Process

Optimization

Managed Services

Continuous Improveme

ntValue

RealizationCompetenc

y CenterCycle Time Reduction

Facility Improveme

ntCustomer

Service

Supply Chain

Optimization

Six Sigma/Lean

8/18/2010 | 12 | ©2010 CIBER, Inc.

Technology Focus

“The first rule of any technology used in a business is that automation applied to an

efficient operation will magnify the efficiency. The second is that automation applied to an

inefficient operation will magnify the inefficiency.”

– Bill Gates

8/18/2010 | 13 | ©2010 CIBER, Inc.

Focus on Technology in the Revive Phase

Data Manageme

nt

Hardware Infrastructu

re

Enterprise Resource Planning

(ERP)

Desktop Upgrades

Communication

Infrastructure

Customer Relationshi

p Manageme

nt (CRM)

Business Intelligence

Employee Self Service

Vendor Portals

Knowledge Manageme

nt

System Enhancements/Upgrad

es

Network Optimizatio

n

Technology

8/18/2010 | 14 | ©2010 CIBER, Inc.

In Summary

“However beautiful the strategy, you should occasionally look at the results.”

-Winston Churchill

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