dps shipment management - navsup · for assistance, email: householdgoods@navy.mil / call:...

DPS Shipment Management

2 For assistance email householdgoodsnavymil call 855-HHG-MOVE (444-6683)

TOPICS COVERED

Checking the Status of a Shipment Making a Shipment Request Extend Storage Schedule Delivery Request a Reweigh

Updating Contact Information Additional Information Page Informational Links

Shipment Management Homepage in DPS

Click Shipment Management

Shipment(s) and Status

Shipments and Status

Shipments and Status Main Page

Member Can bullView the current

status of shipment bullView excess cost

bullView the dates associated with the

shipment bullEnter delivery

information bullView shipment net

weight bullRequest Reweigh

ViewEdit Shipment Information

Members can edit bullCustomer Information

bullDates bullCustomer Contact bullVoice Passcode

bull Estimated Weights

Click View Shipment Info

Edit Customer Info and Contact Info

Editing Dates and Estimated Weight

Edit Locations OriginDestination

SHIPMENTS IN STORAGE

Shipments in Storage

Request Extension on Storage

Requesting Reweigh

REQUESTING A REWEIGH

Requesting a Reweigh

Monitor Reweigh Request

REQUESTING DELIVERY

Entering Delivery Address and Additional Location

Requesting Delivery

Monitor Delivery Date

Transportation Service Provider (TSP) Information

TSP Contact Information To access this data go to httpwwwtspcontactcom

If a member is requesting a location change to another state due to orders modification orders cancelations or simply because they want the shipment to go somewhere else instead the following should be advised depending on the status in DPS If shipment is in ldquoIn-Transit statusrdquo the member should contact the

origin personal property office and provide the supporting documentation

If the shipment is in ldquoStorage-in-Transitrdquo the member should contact the destination personal property office and provide the supporting documentation

Diversions

Additional Remarks

Additional Information

Additional Shipment Remarks

NAVSUP Household Good Portal wwwnavsupnavymilhousehold JFTR httpwwwdefensetraveldodmilDocsperdiemJFTR(Ch1-10)pdf NAVSUP P 490

httpwwwmovemildocumentsDODNAVSUP_PUB_490_Rev5pdf DOD Household Goods Portal httpwwwmovemil POV Locator httpwwwpcsmypovcom Shipping a POV wwwtranscommildtrpart-ivdtr_part_iv_app_k_3pdf Storing a POV wwwtranscommildtrpart-ivdtr_part_iv_app_k_4pdf Weight Estimator Form wwwmovemildocumentsdodweightestimatorxls Itrsquos Your Move Booklet wwwtranscommildtrpart-ivdtr_part_iv_app_k_1pdf

For additional information or assistance wwwfacebookcomnavyhhg wwwpinterestcomnavyhhg wwwyoutubecomnavyhhg wwwtwittercomnavyhhg

If you have any questions regarding this material please email us at householdgoodsnavymil

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TOPICS COVERED

Checking the Status of a Shipment Making a Shipment Request Extend Storage Schedule Delivery Request a Reweigh

Updating Contact Information Additional Information Page Informational Links

Requesting Reweigh

REQUESTING DELIVERY

Requesting Delivery

Diversions

Additional Remarks

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Requesting Reweigh

REQUESTING DELIVERY

Requesting Delivery

Diversions

Additional Remarks

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dps shipment management - navsup · for assistance, email: householdgoods@navy.mil / call:...

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