download professional curriculum vitae - the csi group, llc
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Consulting Services International We are property Loss valuation Experts
Providing:
Construction Consulting / Appraisal & Umpire Services
Expert Witness & Litigation Support
Catastrophe Solutions International We are Catastrophic Loss Control Experts
Providing:
Pre & Post Disaster Business Continuity Preparedness Planning & Programs
Together We Are
The CSI Group, LLC 1.888.910.4274(4CSI)
www.csigroupna.com
Professional Curriculum Vitae
John C. Robison
1-888-910-4274 (4CSI)
1045 Legacy Walk, Woodstock, GA 30189
Email j.robison@csigroupna.com
www.csigroupna.com
To whom it may concern,
For your review; please find the Professional Curriculum Vitae of Mr. John C. Robison. Mr. Robison has over thirty years experience within the Construction and Insurance Restoration Industries. Over
the course of the past eight years he has specialized in providing impartial, third party, support and dispute
resolution to the Insurance and Construction Industries, and Individual Property Owners.
Through his vast and well versed resources of knowledge and experiences within the Disaster
Restoration, Construction and Insurance Industries; Mr. Robison has provided extensive commercial and residential sales, estimating, project management, and labor support on numerous multi-million dollar projects.
He has also provided, and served, by both mutual and Court Appointments, as Appraiser and Umpire on
numerous large commercial and residential claims, and has always completed these services with a positive,
expeditious and amicable resolve. With his personal demand for honesty and integrity, and his expectation of the same by others, combined with Mr. Robison’s driving force to provide exceptional services, John has earned a
strong respect within the Industry as well as within his specialized field of services.
Mr. Robison has extensive experience with Xactimate estimating software and providing accurate cost
estimations and damage evaluation reports for large commercial, industrial, multi family losses as well as small
residential claims. John holds numerous certifications and court recognitions and has performed numerous
appraisals and Umpire services throughout his career.
Mr. Robison is accustomed to extensive travel into heavily devastated areas and is able to adapt and
overcome in the most adverse of conditions and situations, yet, still able to perform and provide exceptional products and professional services. John has simultaneously and successfully managed multiple projects in
multiple states. Mr. Robison is well versed in Emergency Services and Restoration Operations and Protocols, and
has worked on projects ranging from $5,000.00 to over $20,000,000.00. Mr. Robison and The CSI Group, LLC look forward to discussing the vast potentials regarding the engagement of his services to accommodate your
needs. Should you require further information concerning the credentials of Mr. Robison or The CSI Group, LLC,
or would like to further discuss these potentials, please feel free to contact us at any time.
Sincerely,
John C. Robison President of National Operations
The CSI Group, LLC
Curriculum Vitae John C. Robison
1-888-910-4274 (4CSI)
140 Colony Center Drive, Ste. 102, Woodstock, GA 30188 E-mail j.robison@csigroupna.com
www.csigroupna.com
2012 - Present Property Loss Appraisal Network (P.L.A.N.)
An Organization and Consortium of Professional Insurance Loss Dispute Resolution
Providers for the Continuation of Education & Certification within in the industry.
Mr. Robison is the Founder & Executive Director
2005 – Present The CSI Group, LLC - Atlanta, GA
Consulting Services International / Catastrophe Solutions International
Mr. Robison is the President of National Operations / Chief Operating Officer
Daily operations including Budgeting, P&L, Marketing, Business Strategies and Relations
Job Costing / Cost Engineering / Budgeting
Customer Relations / Sales
Employee Training and Management of up to 175 Employees / Subcontractors
Job scheduling and lay out
Cost estimation for repairs of High-Rise Resorts / Condominiums, Retail Commercial and Industrial
Facilities and Multi / Single Family Dwellings
Compiling a complete on-site damage and repair assessment and cost estimation of repairs of catastrophic
structural damages
Directly assist Insurance Adjusters with catastrophe settlements
Assuring that each estimate conforms to all applicable State, Local and National Code Requirements
Audit Contractor and Carrier estimates and material pricing in regards to each specific project and
scrutinize the competency of their estimates
Disaster Restoration Emergency Services Coordination and Support
Procurement of materials and Sub Contractors
Appraisals / Umpire Services
2005 – 2006 Belfor USA - Atlanta GA New Orleans LA
Mr. Robison served as Senior Construction Consultant & Freelance Contractor
Cost estimation for repairs of High-Rise Resorts / Condominiums, Retail Commercial and Industrial
Facilities and Multi / Single Family Dwellings
Compiling a complete on-site damage and repair assessment and cost estimation of repairs of catastrophic
structural damages
Directly assisted Insurance Adjusters with catastrophe settlements
Assuring that each estimate conformed to all applicable State, Local and National Code Requirements
Audit Contractor and Carrier estimates and material pricing in regards to each specific project and
scrutinize the competency of their estimates
Appraisals.
2004 – 2005 Instar Services Group - Nashville TN
Mr. Robison served as Project Manager / Estimator / Sales Coordinator
Disaster Restoration Project Manager / Estimator
Sales Coordinator / Customer Relations / Job Costing / Cost Engineering / Budgeting
Procurement of materials and Sub Contractors
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Curriculum Vitae
2003 – 2004 Full Circle Restoration - Duluth GA
Mr. Robison served as Project Manager / Estimator / Emergency Services Coordinator
Disaster Restoration Project Manager / Estimator
Emergency Services Coordinator (Residential and Commercial Water Losses)
Customer relations / sales
Procurement of materials and Sub Contractors
Job Costing / Cost Engineering / Budgeting
Employee training, job scheduling and lay out
2000 – 2003 Winmark Homes - Suwanee, GA.
Mr. Robison served as the Senior Estimator
Materials Take-Offs for “ground-up” construction of new homes
Justifying Change Order requests and Variance Purchase Orders
Identifying misuse of materials by Sub-Contractors
Directly assist Purchasing Department to prepare P. O.’s and all new home “Start-Ups”
Justifying Sub-Contractor quotes and invoices
Directly assist Architects in the production of new product lines
Assisted in bring new home starts from 200 to over 600 per year
1997 – 2000 EGP & Associates Inc. - Atlanta, GA.
Mr. Robison served as Construction Consultant / Cost Estimator
Cost estimation for repairs of High-Rise Resorts / Condominiums, Retail Commercial and Industrial
Facilities and Multi / Single Family Dwellings
Compiling a complete on-site damage and repair assessment and cost estimation of repairs of catastrophic
structural damages
Directly assisted Insurance Adjusters with catastrophe settlements
Assuring that each estimate conformed to all applicable State, Local and National Code Requirements
Audit contractor estimates and material pricing in regards to each specific project and to scrutinize the
competency of the contractors and their estimates
1987-1997 JCR Enterprises (Inc.) / Living World Landscape Company –Atlanta, GA
Mr. Robison served as President / Chief Operating Officer
Residential and Commercial Disaster Restoration and Remodeling
Commercial Tennant Build-Outs / Site lay out
Custom Residential Remodeling and Additions
Residential and Commercial Landscape, Structural Hard-Scape and Irrigation Design & Installation
Employee and Client Relations
Time and materials tracking and verification
Materials procurement
Sub contractor coordination
Cost estimation
Affiliations and Certifications:
Dallas Texas Sheriff’s Reserve: 1982
Georgia Nurseryman’s Association: 1989-1994
Southern Loss Association Atlanta Georgia Member: 2006 through present
Windstorm Insurance Network Member: 2007 through present
Windstorm Insurance Network Umpire / Advanced Umpire / Appraisal Certification: 2008 - 2013
NFIP / FEMA Flood Adjuster Certification – 2010
Property Loss Appraisal Network 2012, 2013
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Curriculum Vitae
Publications:
Employee Procedure and Safety Procedure Manuals for various companies within the Construction
Industry inclusive of ethical practices of sales and project management personnel.
Currently authoring and co authoring a continuing education and certification curriculum and teaching
platform for what is to be unilateral and nationally accepted educational program for the Appraisal and
Dispute Resolution process of Insurance Appraisers and Umpires.
A Brief Synopsis Mr. Robison’s Court Appointments / Expert Testimony:
Superior Court of Fulton County Georgia, December, 2009
o Mr. Robison was Court appointed as Umpire in $250,000.00 Residential Appraisal
Superior Court of Galveston County Texas, March, 2010
o Mr. Robison provided Expert Testimony and Pretrial Assistance in $20,000,000.00
Contractor / Property Owner Law Suit
US States District Court For the Southern District of Texas, Brownsville TX, March, 2011
o Mr. Robison provided Expert Testimony and Pretrial Assistance in $1,000,000.00
Contractor / Property Owner Law Suit
A Brief Synopsis of Pre Trial Assistance, Depositions and Testimonies by Mr. Robison:
2011 To Present - Mr. Robison is providing Expert Witness and Litigation Support in Million Dollar (+)
“Property Owner/ Insured v Contractor and Carrier” Liability and Bad Faith litigation from the Atlanta Floods of 2009.
2011 – Mr. Robison Provided Expert Witness and Litigation Support in Million Dollar (+) “Contractor v
Property Owner” litigation from Hurricane Dolly.
2010 – Mr. Robison Provided Expert Witness and Litigation Support in Multi Million Dollar
“Contractor v Property Owner” litigation from Hurricane IKE.
2009- Mr. Robison Provided Expert Witness and Litigation Support on Million Dollar (+) Appraisal from
Hurricane Ike.
2008 – Mr. Robison Assisted on a Mississippi Government Facility with roofing repair issues. Mr.
Robison’s participation in this matter was to comprise a list of deficiencies and re construction defects as
directed by the Prime Contractor against the Sub Contractor, create an outline of interrogatories, deposition questions and participate as an umpire between the Prime Contractor, Sub Contractor and the
Prevailing Jurisdiction prior to mediation and or Court Proceedings.
2008 – Mr. Robison Assisted Sub Contractor in Louisiana who had performed work for a General
Contractor and had not been compensated per their contract. Mr. Robison’s participation in this matter
was to comprise a list of deficiencies and re construction defects as directed by the General Contractor
against the Sub Contractor, an outline create an of interrogatories, deposition questions and participate as
an umpire between the General Contractor and Sub Contractor prior to mediation and or Court Proceedings.
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John C. Robison Curriculum Vitae
2007 - 2012 – Mr. Robison was involved in the assistance of several Sub Contractors in a Lawsuit against
a New Orleans General Contractor for nonpayment of work performed as a result of Hurricane Katrina under FEMA funding. This Case is still in process awaiting Federal intervention under the “Whistle
Blower Act”
2007 - Deposition given regarding damage assessment to property located in Terry Town, LA. Mr.
Robison provided testimony disputing the claims of the Contractor, Architect and Engineer regarding the
actual damages and costs of repairs. The claim was settled upon Mr. Robison’s recommendations.
2007 - Pre-Trial Consultant for case involving Home Owners Association dispute against home
construction regarding retaining walls and drainage issues and pricing comparisons between 2004
construction costs and 2007 construction costs. The claim was settled upon Mr. Robison’s
recommendations.
A Brief Summary of Major National Catastrophic Events Worked by Mr. Robison
Hurricane Floyd
Hurricane Charlie
Hurricane Jeanne
Hurricane Ivan
Hurricane Wilma
Hurricane Katrina
Hurricane Dolly
Hurricane Ike
Hurricane Irene
Atlanta Floods
Atlanta City Tornado
Ringgold Tornado
Numerous Tropical Storm, Tornado, Flood and Hail Events Across The Country
Education:
1979 – 1981 Harper College, Palatine IL,
Business Management /Business Law / Spanish / Construction Management / Forensic Science
Computer Proficiencies:
Xactimate / MS Word / MS Excel / MS PowerPoint / MS Access / MS Publisher/ Quick Books
Professional & Contractor Version
Additional Qualifications and Achievements:
Fluent in Spanish
References and Additional Information for Mr. Robison:
Additional Professional Employment Experience current and past certifications and referecnces available
upon request.
Thank you in advance for your consideration.
Page 5 John C. Robison
Curriculum Vitae
Who We Are:
We are Third Party Construction Dispute Resolution Providers, Construction Consultants, Appraisers / Umpires,
Clerk of the Works Service Providers and Project Management Facilitators. The CSI Group, LLC (CSI) is an independent Construction Consulting Firm founded in 2005 by
John C. Robison, and built upon the principles and desires to provide positive construction solutions to the
insurance and construction industries as well as to individual property owners. With over thirty years experience
in the Construction industry, John is an entrepreneur and a businessman that has operated as a General Contractor since 1977.
Our Mission:
• To pride ourselves in providing prompt, courteous and efficient services along with impartial and justifiable
expert evaluations, costs and supporting information without any hidden agendas or interests in the outcome.
• To strive to offer 24 hour response.
• To provide our professional staff the proper tools and training to assure that we will always provide each and every client with the unsurpassed quality of services demanded by our company and expected by our clients.
• To treat all clients fairly and equally.
What We Do:
When Disaster Strikes (CSI) is at your side!
We specialize in Large Loss Evaluations to 20M + inclusive of the following services: • Appraisals
• Builders Risk Evaluation
• Clerk of the Works • Construction Consulting
• Construction Estimation
• Construction Management
• Cost Control and Analysis • Critical Path Coordination
• Disaster Restoration Coordination
• Expert Testimony • Litigation Support
• Post and Pre Disaster Planning and Contingencies
• Project Management • Quality Control
• Third Party Dispute Resolution
• Umpire Services
Page 6 John C. Robison
Curriculum Vitae
How We Do It:
(CSI) has the Solutions to help you manage, and the knowledge to make it happen!
We have earned a reputation within our Industry by treating each client fairly and equally while providing prompt, courteous and efficient services along with impartial and justifiable expert evaluations, costs and
supporting information without any hidden agendas or interests in the outcome.
• We are Non-Biased • We Do Not operate to generate Commissions or Billable Hours
• Our Consultants are Employees, and not Contract or Commission based
Consultants • We are big enough to provide for all your needs
• We have years of diversified construction experience
• We are Not inconspicuously tied to a sister construction and/or mitigation company
• We understand how important a Budget is • We understand the demands for quality, accuracy, efficiency and professionalism
• We are small enough to treat each client as they are our only one
• Quite simply we Are the best
Why We Do It:
(CSI) knows When Disaster Strikes...Your Time Counts...Your Money Matters!!
Through his vast experiences and the obvious needs within our industry for Honest and Non Biased Third Party
Resolution, John has taken his talents and connections as a general Contractor within the industry and has turned his efforts towards making The CSI Group, LLC (CSI) into an industry leader for honest, accurate and impartial
construction related solutions.
This along with his personal demand for honesty and integrity and his expectation of the same by others,
combined with his driving force to provide exceptional services, John has earned a strong respect within the Industry as well as within his specialized field of services. This allows The CSI Group, LLC, to provide prompt,
courteous, efficient and professional services along with impartial and justifiable expert evaluations, costs and
supporting information without any hidden agendas or interests in the outcome.
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Certifications
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