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DR. ROLANDO ENRIQUE DOMINGO • Associate Professor 6, UP College of Medicine

• Chief Operating Officer and Medical Director, QUALIMED Manila

• Section Chief, Ocular Pathology and Oncology, Department of Ophthalmology and Visual Sciences, Philippine General Hospital (PGH)

• Technical Reviewer, Sentro Oftalmologico Jose Rizal, Philippine General Hospital

• Technical Reviewer, Philippine Eye Research Institute of the National Institute of Health

• Masters of Science Candidate in Clinical Epidemiology, UP College of Medicine

• Diploma Superior en Salud Publica Internacional (International Public Health), Instituto de Salud Carlos III, Escuela Nacional de Sanidad, Madrid

• Medical Director, PGH 2010

Handling Client (Patient) Complaints On Social Media A webinar by Dr. Rolando Enrique Domingo

PMA CME UNITS Pending

October 4, 2016 (Tuesday) 9AM Manila, Philippines/October 3, 2016 (Wednesday) 9PM EST, USA

Webinar Registration Link:  https://attendee.gotowebinar.com/register/4547783878944500994

Webinar ID: 352-742-363 Livestream: www.livestream.upm.edu.ph

Contact Person: Alvina Pauline Santiago, MD Email: webinar.domingo@gmail.com

Twitter: #clientcomplaints, #patientcomplaints, @kidseyes88

WebinarbroughttoyoubytheUPCollegeofMedicineMSHealthInformatics,SeminarsinHealthInformatics(HI298)incooperationwithAeHIN

Dr. Eric Domingo was a graduate of UP College of Medicine Class 1992. He finished Ophthalmology Residency at the Philippine General Hospital, and is fellowship trained in Ophthalmic Pathology and Oncology in Universidad de Valladolid in Spain.

REACTOR:IrisThieleIsipTan,MD,MSc,FPCP,FPSEM

Professor3UPCollegeofMedicine;Chief,UPCMMedicalInformaticsUnit;Director,UPManilaInteractiveLearningCenter;AttendingPhysician,SectionofEndocrinology,Diabetes&Metabolism,DepartmentofMedicine,PhilippineGeneralHospital.SheistheheadoftheadhoccommitteeonSocialMediaPolicyfortheUPCollegeofMedicine.Sheisoneofthecofoundersof#HealthXPH.

ShewasagraduateoftheUPCollegeofMedicine1996,whotookupInternalMedicineResidencyandFellowshipinEndocrinologyatthePhilippineGeneralHospital.http://www.endocrine-witch.net

http://www.llcc.edu/wp-content/uploads/2014/10/Social-Media-Marketing.bmp

TheWebinarHandlingClientComplaintsonSocialMediaaimsto:1. Orienttheattendeeregardingthestrengthofasocial

mediacomplaint.2. Equiptheattendeewithtoolsregardinghowtohandle

socialmediacomplaints.3. Maketheattendeeunderstandthestrengthofasocial

mediacomplaintaswellasitsrepercussions.

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