do you want to see who’s visiting your website?

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Presentation by Tim Langley, CANNDi, delivered at the Digital Marketing Show 2014.

TRANSCRIPT

Do you want to see who’s

visiting your website?

1

5 tips to improve results from

existing traffic

Tim Langley November 2014

CANDDi started with a B2B email marketing

problem…

Traditional

conversion

metrics

Generate List

Send mail-shot

Drive to targeted

landing page

Produce target list

for sales-teams

Sales-teams want to know “who’s best

prospect over time”

Generate List

Send mail-shot

Drive to targeted

landing page

Produce target list

for sales-teams

Generate List

Send mail-shot

Produce target list

for sales-teams

Generate List

Send mail-shot

Drive to targeted

landing page

Produce target list

for sales-teams

Month 1 Month 2 Month 3

Horizontal activity

reporting

Problem: Websites convert ~2.8% of

visitors

4

The great crime of the Analytics Industry

5 © Google Analytics, 2014

Big data shouldn’t just be more data

You can sell to Jake

7

CANDDi adds faces to your website visitors

8

Visitors are individuals, understanding their

behaviour builds stronger relationships

9

Where is he

located?

How engaged

is he?

What product did

he look at?

Which product did

he enquire about?

Who is he?

Five tips to

improve results

from existing

traffic

10

#1. It’s all about the data!

11

It’s critical to capture (and tie together)

as much data as possible

CANDDi (data platform)

CRM

Website Email Phone

#2. Filter the data

Too much data, is nearly as bad,

as no data at all

#3. Integrate in to existing processes

Prospect flagged in CRM

Visits website

(whether they enquire or not)

Alert to relevant salesperson

Sometime later

#4. Enrich the data - focus on key visitors

CAPTURE converts 2-3x more

visitors than typical contact form

#5. Set realistic expectations

Everything works

(but there’s no silver-bullet)

16

CANDDi is a relationship

marketing tool

CANDDi provides you

timely information to

nurture client base

Thank you

17

Tim Langley

@TimLangley

tim@canddi.com

CANDDi

@CANDDi

0161 414 1080

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