I live over 3,000 kilometers from the Pivotal San Francisco office. (It’s probably definitely fine.)
Pi @bridgetkromhout
…especially as the whole team is distributed.
Pi @bridgetkromhout
distributed != remote
Pi @bridgetkromhout
So, where do I work?
I have a co-working space membership…
Pi @bridgetkromhout
… I’m a regular at my favorite café…
Pi @bridgetkromhout
…or airplanes…
Pi @bridgetkromhout
…and I sometimes even work at home.
Pi @bridgetkromhout
people > tools
Pi @bridgetkromhout
xkcd.com/1254/
Pi @bridgetkromhout
xkcd.com/1254/
Pi @bridgetkromhout
synchronous
Pi @bridgetkromhout
asynchronous
Pi @bridgetkromhout
“Durable communication exhibits the same characteristics as accidental, convenient communication in a co-located space. The powerful difference is how inclusive, transparent, and reliable it is.”
caseywest.com/durable-communication/
Casey West
Pi @bridgetkromhout
Group chat: we use Slack
But anything you like works
If you all use it.
a slack haiku
Pi @bridgetkromhout
some meetings aren’t meant to besynchronous
^
Pi @bridgetkromhout
Lower-bandwidth communication……needs more handshaking.
Pi @bridgetkromhout
Set clear expectations.
Pi @bridgetkromhout
Let the team know when you’ll be unavailable…
Pi @bridgetkromhout
…even though WFH can usually be inferred.
Pi @bridgetkromhout
Tell the team what you’re doing.
Pi @bridgetkromhout
Tell the team what you’re doing.
(Nobody can see you’re working on slides.)
Pi @bridgetkromhout
Tell the team what you’re doing.
(Nobody can see you’re working on slides.)
(Again.)
Pi @bridgetkromhout
Tell the team what you’re doing.
(Nobody can see you’re working on slides.)
(Again.)
(Still.)
Pi @bridgetkromhout
Misunderstandings happen.
Over-communicate. It’s better than being hurt or angry for no reason.
Pi @bridgetkromhout
be explicit about
decisions you’re making
Pi @bridgetkromhout
be explicit about
decisions you’re making
ask for help
Pi @bridgetkromhout
Pi @bridgetkromhout
Screencapping PDFs is the new emailing PDFs.
Pi @bridgetkromhout
Common Ground and Coordination in Joint Activity Klein, Feltovich, Bradshaw, Woods (2004)
Pi @bridgetkromhout
distribute decision-making
Pi @bridgetkromhout
distribute decision-making
(over)-communicate
Pi @bridgetkromhout
distribute decision-making
(over)-communicate
resolve conflicts as they arise
Pi @bridgetkromhout
Pi @bridgetkromhout
“The game has changed.”
Andrew Clay Shafer
Pi @bridgetkromhout
“The game has changed.”
Andrew Clay Shafer
what if distributed teams are a competitive advantage?