digital consultation by voiceyourview

Dr Will SimmLancaster University

November 2011

#riotcleanup

Photo: flickr.com/artisrams/

“Local People Know Local Issues Best”

Photo: flickr.com/artisrams/

Love what they have done with

the square.

Photo: flickr.com/artisrams/

Need to catch the

bank before it shuts.

Town centre

needs more signposting

Photo: Adam Nieman

Photo: flickr.com/photos/csaila*Source: 8th annual Ofcom Communications Market report http://www.ofcom.org.uk/cmr

27% own a smart phone

77% have Internet access

47% use social media

Multi-Channel Input1

I don’t feel safe in Williamson park after dark _

#VYV

Comment Processing2

Comment Stored & TaggedWeb Accessible

APIGenerates live

comment summaries for

feedback & visualisation

Comment Processing

Comment Stored & TaggedWeb Accessible

2

APIGenerates live

comment summaries for

feedback & visualisation

Classifier to estimate

“actionabilty”

Semantic tags selected to

represent topic

Senora sentiment estimation

Feedback & Interaction3

Lancaster Library,

Nov-Dec 2009

OurCity Manchester April-May 2011

@adamnieman

I don’t feel safe in Williamson park after dark _

Photo: Adam Nieman

What about the quality of data?Photo: flickr.com/clairity/

Is it intelligent enough?

Isn’t it just for grumblers?

Photo: BBC

www.voiceyourview.com@voiceyourview

Project Team:Prof. Jon Whittle (PI)Dr Maria-Angela FerrarioProf. Andree Woodcock Kate FrankovaLaurence Garton

Presented by: Dr Will Simmw.simm@lancs.ac.uk

@willsimm

Dr Busayawan LamDr Therese Lawlor-WrightMark RaineyProf. Jane BinnerDr Ryan DavenportDr Baseerit Nasa