device claim price band excess accidental damage ... · laptop, computer, tablet, gaming console,...

CLAIMS EXCESS

DPSB1119V4.0

+Laptops & Other Devices includes MS Surface Books & Laptops, Modern Desktop Computers, Action Cameras, DSLR & Compact Cameras, Fitness Trackers, Smart Watches, Gaming Consoles, Gaming Laptops & Camera Lenses.

Excess applies on all claims.

Have your policy number handy and call our Claims Team on

1300 987 426 Mon-Fri, 8:30am-5:30pm (AEST)

We’ll organise the rest!

NEED TO MAKE A CLAIM?

Device Claim Instance Price Band Excess

Mobiles Accidental Damage

$401 – $1,500 $125

$1,501 – $2,500 $200

Mobiles Theft

$401 – $1,500 $175

$1,501 – $2,500 $250

TabletsAccidental Damage/

Theft

$401 – $2,500 $100

Laptops & Other

Devices+

Accidental Damage/

Theft

$401 – $5,000 $100

Accidental Damage & Theft cover for devices

From $7.99* per month

IMPORTANT INFORMATION

*Monthly payment based on device purchase price. Policy renews annually. ^Cover available on selected devices only. Visit www.domesticandgeneral.com.au/product-disclosure-statements to read the full Terms & Conditions of this policy’s benefits, exclusions, cancellation terms and other important information. D&G Device Protect is issued by Domestic & General Insurance PLC (ABN 11124 040 768, AFSL no. 320666)

WHAT’S COVERED^

Accidental DamageUnintentional drops or liquid spills that damage your device. E.g. your device drops out of your pocket and the screen cracks.

Theft If your device is taken by force from you, or from a secured premise or vehicle.E.g. your locked vehicle is broken into and your device is taken from the glove box.

Worldwide Cover We’ll cover your device against theft or any accidental damage that occurs anywhere in the world. We will arrange for either the reimbursement of overseas repair costs (up to the value of $250), or the repair of the device when you return to Australia.

WHAT’S NOT COVERED^

Damage to Accessories Damage to items that are not part of the device (i.e. power suppliers, software, or add-on options).

Accidental Loss & NegligenceWhere the device is simply lost or taken when left unattended.E.g. your device is left on the train seat.

Mechanical & Electrical Breakdown Breakdowns that affect the operation of the device during or after manufacturer’s warranty.

REPAIRIf your device has been accidentally damaged and requires repair within Australia, it will be couriered to our approved repair agent. Not to worry, the courier cost is on us!

REPLACEYour device will be replaced if it is stolen or uneconomical to repair. If a replacement is unavailable, you will receive either a refurbished device or Replacement Credits up to the original purchase price of your device.

MONTH TO MONTH

PROTECTION You can choose to keep your policy as long as you need with our no lock-in

contract.

Insurance cover for your new mobile, laptop, computer, tablet, gaming console,

camera or smart watch^.

• Peace of Mind All repairs are carried out by approved repair agents.

• Convenience Our Melbourne-based call centre will manage the whole claims process for you.

• Certainty We promise to organise a repair or a replacement if your device is accidentally damaged or stolen as per your policy terms.

KEY BENEFITS