delivering hcit by russell branzell,

Revolutionary Healthcare Information Technology

CHIME “2020” Vision

“Exceptional Leaders Transforming Healthcare”

CHIME “2020” Vision

“Exceptional Leaders Transforming Healthcare”

Revolutionizing

Healthcare 2016: The Perfect Storm

Care Improvement Process

Status Quo – Fee for Service

Wellness Care

Quality Care

Managed Care

Value Care

What’s Important to the C-Suite?

American College of Healthcare Executives Top Issues Confronting Hospitals: 2015

Issue 2015 2014 2013Financial challenges 3.2 2.5 2.4

Patient safety and quality 4.2 4.7 4.9

Governmental mandates 4.5 4.6 4.9Personnel shortages 5.1 7.4 8.0Patient satisfaction 5.3 5.9 5.9Physician-hospital relations 5.7 5.9 6.0Access to Care 6.2 5.5 5.6Population health management 6.3 6.8 7.6

Technology 7.1 7.3 7.9

Gartner’s Top 10 Technology Trends, 2015 The Generation 3 EHRAnd then there’s…. Computing Everything The Internet of Things 3D Printing Advanced, Pervasive and Invisible Analytics Context-Rich Systems Smart Machines Cloud/Client Computing Software-Defined Applications and Infrastructure Web-Scale IT Risk-Based Security and Self-Protection

8

Eleven

The Healthcare CIO/HIT Leader:

From Crawling to Walking Upright, to Carrying the Organization

Knowledge Purveyor

Technology Interpreter

Process VisionaryProcess Consultant

Financial AnalystChange Agent

EducatorLobbyist

Service BrokerProject Advisor

Venture CapitalistCustomer Service

InnovatorEconomist

Risk ManagerPolitical Visionary

Application Purveyor

Vendor Manager Project ManagerAsset Manager

Problem ManagerSkill Manager

Process Navigator

An Advisor role A Driver role

Tech Manager

A Supportive role

CIO 1.0 CIO 2.0CIO 1.5

An Enabler role

IT Operations

+ ++

Building Blocks of HIT 2.0

• Healthcare Information Exchange

• Certified Electronic Health Record

• Patient Portals• Data Warehouse• Business Intelligence• Complete Data

Integration

• Data Analytics• World-class IT Team• Unified

Communications• ACO System• Population Health

System• Document

Management• Image Management

CIO/HIT 3.0:The Transformational

Leader

CIO/HIT 3.0• Operational Management (2.0)• Senior Management Leadership

(Strategic)• Change Leadership• Innovation• Talent Management• Information Governance/Knowledge

Management• Relationship Management

versus

Evolution:gradual development of something, especially from a single to a more complex form.

Revolution: fundamental change in a way of thinking about or visualizing something.

EVOLUTION REVOLUTIONvs.

Storage

14

Cell Service

15

4G … 1400-fold faster5G … 100X faster than 4G (Download movies in second vs minutes) by 2020

Blank Canvas

Tomorrow’s Healthcare ITEnvironment

Healthcare Value = HIT Value

HealthcareValue ˭ Dollars

Spent

Patient Outcomes &

Revenue Enhancement

Adapted from Value Measurement for Healthcare, Harvard Business School Executive Education

˭IT/Informatics

Value

Care Improvement Process

Status Quo – Fee for Service

Wellness Care

Quality Care

Managed Care

Value Care

Care Improvement Process

Status Quo – Fee for Service

Wellness Care

Quality Care

Managed Care

Value Care

Thank You

Welcome to the Revolution