deception training by a former cia agent
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Copyright © 2015, QVerity, Inc. All rights reserved. 1
SPY THE LIE
Digiday Agency Summit
October 27, 2015
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• Founding Partner, QVerity – Co-author of The NY Times bestsellers “Spy the Lie” and “Get the Truth” – Widely considered a leading authority on detection of deception, critical
interviewing, and non-coercive elicitation – Developer of a behavioral screening program currently in use within the federal
government and a variety of private industries – Provides consulting services for Forbes Top 10 Richest Families – Conducts high-level screening interviews within the U.S. government – Extensive experience in conducting training for U.S. government agencies to
include the CIA, FBI, Border Patrol, USCIS, DOS, and DOD; within the law enforcement community; for financial services and private sector firms
• Former CIA security specialist and instructor (20+ years) – Extensive experience in interviewing, interrogation, and polygraph
examination, focused primarily on national security, employment, and criminal issues
• Education – MA, Forensic Psychology and MA, Secondary Education/English, Marymount U.
Susan Carnicero
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Is she lying or telling the truth?
Suspect
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• Analyze vs. speculate
• Manage your bias
• Recognize evasiveness
• Beware of aggression
• Differentiate between convince vs. convey
• Know what non-verbal cues mean
Spy the Lie Keys to Success
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• Disregard global behaviors • Identify the stimulus • Focus on behaviors directly
associated with the response • Rely on:
– Timing – Clusters
Analyze vs. Speculate
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Seconds
Initial deceptive behavior must begin within the first five seconds
1 0 2 3 4 5
Question (stimulus)
Answer (response)
Timing
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Seconds 1 0 2 3 4 5
Question (stimulus)
Answer (response)
Start of deceptive verbal and non-verbal behaviors
= Verbal = Non-Verbal
Clusters
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• Ignore truthful behavior
• Avoid self-fulfilling prophecy
• Guards against the halo effect
Manage Your Bias
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• Failure to provide information asked for • Failure to deny • Use of exclusionary qualifier(s)
Recognize Evasiveness
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• Attacking the questioner • Attacking third party • Demonstrating an inappropriate level of
concern
Beware of Aggression
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• Convincing statements
• Referral statements
• Invoking religion
• Perception qualifiers
Differentiate Between Convince vs. Convey
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• Behavioral pause • Verbal/Non-verbal disconnect • Anchor point movements • Grooming gestures • Hand to face
Know What Non-verbal Cues Mean
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Is she lying or telling the truth?
Suspect
Copyright © 2015, QVerity, Inc. All rights reserved. 15
Copyright © 2015, QVerity, Inc. All rights reserved. 16
• Analyze vs. speculate
• Manage your bias
• Recognize evasiveness
• Beware of aggression
• Differentiate between convince vs. convey
• Know what non-verbal cues mean
Spy the Lie Keys to Success
Copyright © 2015, QVerity, Inc. All rights reserved. 17
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