dc14 1. followership and effective graduate development slides (inspirational development group...

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ANDREW PERKINS

Commercial Director

The Inspirational Development Group

GABRIELLA STANNAH

Graduate Development Manager

Centrica

INTRODUCING FOLLOWERSHIP INTO EVERY GRADUATE’S WORKING VOCABULARY

THE F WORD…VOCABULARY VITAL FOR ALL EFFECTIVE GRADUATE DEVELOPMENT!

CENTRICA CORE DEVELOPMENT PROGRAMME

10%

20%

70%

10%

20%

70%

Induction Development

Days

Management

Essentials Followership

Performance Coaching, 360 Feedback, Live calibrations

Placement rotations, Campus activities, Assessment Centre facilitation etc.

Management

Essential Graduate

Conference

Stream Mentoring, Live calibrations, Insight & 360 feedback

Management

Essential Leadership

Placement Rotations, Supporting Graduate Events, Buddying etc.

Focus: Self awareness, Accountability, High Performance

Focus: Drive, Leadership, Emotional Intelligence

IN TODAY’S COMMERCIAL WORLD WHAT DOES GOOD LEADERSHIP LOOK LIKE IN A COMPLEX ORGANISATION?

WHAT KEY ATTRIBUTES ARE REQUIRED FOR SOMEONE TO BE A SUITABLE GRADUATE IN A COMPLEX ORGANISATION?

FOLLOWERSHIP LESSONS FROM A DANCING GUY

WHAT DOES LEADERSHIP MEAN TO YOU?

David Newman Kieran James Matthew Berry

WHAT DOES LEADERSHIP MEAN TO YOU?

GIVE INSTRUCTIONS

BIG PICTURE

STRATEGY

AUTHORITY

RESPECT

JOURNEY

RESPONSIBILITY

AUTHENTICITY

TRUST

HONESTY

EMPOWERING PEOPLE

LESS CONTROL

MORE FREEDOM

VALUES

David Newman Kieran James Matthew Berry

WHY DO GRADS FEEL A PRESSURE TO BE “HER0” LEADERS FROM DAY 1?

WHAT KIND OF ROLE MODELS ARE INFLUENCING THEIR IDEA OF LEADERSHIP?

WHAT DOES FOLLOWERSHIP MEAN TO YOU?

David Newman Kieran James Matthew Berry

WHAT DOES FOLLOWERSHIP MEAN TO YOU?

HELPING LEADERS

ABSTRACT

LESS OBVIOUS

BOTTOM OF HIERARCHY

TEAMWORK

BEING ENGAGED

TOO MUCH FOCUS ON LEADERSHIP

UNDERSTANDING

SELF DEVELOPMENT

AGILITY

FREEDOM

CONTRIBUTIONS

LEADERSHIP

BEYOND HIERARCHY

David Newman Kieran James Matthew Berry

WHAT WE BELIEVE

They are at the heart of everything that we do, and this is the culture that we seek to exemplify in all our dealings with our colleagues, clients and relationships with every stakeholder.

The three linked circles on the IDG logo highlight our belief that inspirational Performance can only be achieved via excellence in three areas – Leadership, Followership and Partnership, set against the backdrop of the commercial world.

LEADERSHIP

Why would anyone want to

follow you?

FOLLOWERSHIP

Why would anyone want you

in their team?

PARTNERSHIP

Do I collaborate consistently and

successfully?

FOLLOWERSHIP

ADMINISTRATION

LEADERSHIP

TECHNICAL

MANAGERIAL JOB ROLES

WHAT JOB DO YOU DO?

• Audit, Tax, Consultancy, Corporate Finance, etc.

• Most formal education & training is focused here

• Easy to define and value ourselves/others by technical competency - often promoted because of it

• Danger of clinging onto our expertise and not delegating by not trusting others to do it as well we can

• Can result in overwork/time stress/visibly poor efficiency

FUNCTIONAL EXPERTISE

TECHNICAL

HOW DO YOU GET THE

JOB DONE?

ORGANISATIONAL POSITION

ADMINISTRATION

• Coordination and utilisation of resources, systems, etc to maximise performance and meet targets

• Often gets misinterpreted as “management” in the fullest sense

• Over focus here can result in a short term, task orientation and the perception that their purpose is simply to MAXIMISE results by getting the MOST out of human resources as EFFICIENTLY as possible

OPTIMISING results by getting the BEST out of PEOPLE in the most EFFECTIVE way by constantly providing answers to 4 simple questions:

WHY am I here? Clarity of purpose and direction WHAT does that mean for my priorities and behaviours? HOW am I doing? Feedback/personal performance management HOW can you help me to improve? Raising the performance bar

PERSONAL RESPECT

HOW DO YOU GET THE

JOB DONE THROUGH &

WITH OTHERS?

LEADERSHIP

• Most of us are more often followers than leaders. Followers contribute 90% to the success of any organisational outcomes

• Followership dominates our lives and organisations but not our thinking, because our pre-occupation with leadership keeps us from considering the nature and importance of the follower

PERSONAL RESPECT

HOW DO YOU GET THE

JOB DONE for others?

FOLLOWERSHIP

FOLLOWERSHIP TYPES

FOLLOWERSHIP TYPES

What do they do? • Nothing! More accurately, nothing that they haven’t been explicitly

told to do – and certainly nothing more • Expect tomorrow to be just like today • Rely entirely on the leader for direction and focus and never

challenge

What does this mean? • For them: In many cases these people can end up being replaced by

automated or improved processes, since they add little or no value • For the leader: Weak (or low confidence) leaders tolerate (and even

encourage) this sort of behaviour which can (ironically) put more pressure on themselves

SHEEP

FOLLOWERSHIP TYPES

What do they do? • What they think the leader wants them to do – sometimes in an

overly deferential way • Tell the leader what they want to hear rather than what they need to

know – this can be dangerous for everyone!

What does this mean? • For them: They need a leader to provide them with direction and

purpose and are therefore entirely dependent upon that leader • For the leader: Their judgement is never challenged, meaning that

may develop a false sense of security

YES PEOPLE

FOLLOWERSHIP TYPES

What do they do? • Adequate performers who give up their independence over time in

favour of political expediency. • Often “political” bureaucrats who carry out directives to the letter, even

though they might have valuable ideas for improving things.

What does this mean? • Constantly monitoring the wind direction & their motto is “Better to be

safe than sorry!” • Their key objective is not to lead change but to survive it at all costs. • They ask for permission not forgiveness.

SURVIVORS

FOLLOWERSHIP TYPES

What do they do?

• Complain! • Behave in accordance with “Attribution Theory” • Environment, Systems, Resources, Others, Self • Find problems (regularly and vocally) but refuse to take responsibility for

solving them – that’s the leader’s job!

What does this mean?

• For them: Life is full of frustration and resentment – they end up channelling their energy towards fighting the system

• For the leader: Alienated followers are often very bright – having bright people behave like at best deprives the leader of some of their best people and at worst can result in the leader being undermined

ALIENATED FOLLOWERS

FOLLOWERSHIP TYPES

Self-management – Assuming Responsibility • Exercise control and independence to work without close supervision –

at their level of competence • Willing to openly – but constructively – disagree with those they follow

(and those they in turn follow)

Commitment • To a goal, NOT to their leader – leaders can be seen as fellow travellers

on a worthwhile journey • Leaders must be aware of and channel this commitment – or risk

losing control of their followers

EFFECTIVE FOLLOWERS

Self-development

• Recognise that committed incompetence is still incompetence – and

actively seek opportunities to remedy that • Take on extra work – but remain focussed on doing a superb job in their

core area of responsibility • Actively seek and act upon feedback from colleagues

Courage and honesty • Give credit where credit is due, and are willing to admit to mistakes – ask

for forgiveness, not permission • Establish themselves as credible witnesses whose judgement can be

trusted and relied upon

EFFECTIVE FOLLOWERS

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THE LEADERSHIP PIPELINE

WHAT WILL YOU DO DIFFERENTLY TO DELEGATE MORE ADMIN AND TECHNICAL TASKS TO BE ABLE TO FOCUS ON LEADERSHIP AND FOLLOWERSHIP....?

REBALANCING YOUR ROLE

• Make it part of the commercial graduate language

• Define it as a core graduate competence

• Explain what it means to your organisation

• Develop your graduate programme so that there is a consistent

followership golden thread that runs through the graduate

roadmap

• Think carefully about the design of your graduate roadmap

• Give followership senior level advocacy

• Make followership real from the words of senior role models

MAKING FOLLOWERSHIP GRADUATE COOL

Partnership

Followership Leadership

Partnership

Followership Leadership

Partnership

Followership Leadership

£

WHAT WE BELIEVE

They are at the heart of everything that we do, and this is the culture that we seek to exemplify in all our dealings with our colleagues, clients and relationships with every stakeholder.

The three linked circles on the IDG logo highlight our belief that inspirational Performance can only be achieved via excellence in three areas – Leadership, Followership and Partnership, set against the backdrop of the commercial world.

LEADERSHIP

Why would anyone want to

follow you?

FOLLOWERSHIP

Why would anyone want you

in their team?

PARTNERSHIP

Do I collaborate consistently and

successfully?

ANDREW PERKINS

Commercial Director

The Inspirational Development Group

GABRIELLA STANNAH

Graduate Development Manager

Centrica

THANK YOU

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